Every time I go to this store, they are out of something and my drink always comes wrong and it comes very messy with coffee spilling out and they still will hand it to you while it’s dripping with coffee. This Dunkin sucks. Staff is rude !
Joe
Very trashy employees the big girl taking orders was very rude and unprofessional. All I did was ask her nicely to remake my drink because it was not the way I usually like it, she proceeds to roll her eyes and turn her back on me and gossip to her other coworker, which was very nasty on so many levels. It took us over 15 minutes in the drive thru line for our order to be complete which was insane ! Look if you don’t want to work in customer service then just quit it’s that simple! This happened around 3:30 pm Thursday. Someone needs to seriously re train that employee or hire better staff! If corporate sees how this Dunkin runs… it’ll be shut down….
Atmosphere: 1
Food: 1
Service: 1
OfficerVTheGameGeek
Absolutely horrible service, we stepped in and the dudes behind the counter were obviously on downtime so we saw them stocking or whatever, so we asked a question about a donut and he answered with his back towards us, so I let it go because it’s not a big deal but I felt the weird attitude so then he started giving us attitude as we asked him about the donuts, and rolling his eyes and grabbing them while putting it in the bag and letting the bag fall over treating it like crap I asked him towards the end if he’s feeling alright, he ignored me. It was me and my father in law and my father in law didn’t even want to purchase anything, he wanted to leave. If my gf or his wife was there he would’ve heard their mouths. It was a brown dark skinned big bone mexican or Latino brother; the other one was in the drive through and he was lighter skinned with glasses he was fine he didn’t communicate with us. It’s Saturday October 11 and this happened at around 4:30pm Managers you can get his shift with that info, please talk to this man because I would not want to come back here. Disgusting behavior to nice people.
Service: 1
Burhan Siginc
It tasted funny but I kept drinking then I saw the soapy texture around the ice. It was not melting away. When I told them about it, she dismissed it and asked me what happened to drink because I drank the half of it. She walked away mid conversation
Atmosphere: 1
Food: 1
Service: 1
Yadiel Castro
Service was good. Even though I mobile ordered it they prepared it perfectly with everything I ordered inside.
Atmosphere: 4
Food: 5
Service: 4
Zuly R
Super nasty place The guys that are here have such a bad attitude.
Atmosphere: 1
Food: 1
Service: 1
Justin Gallardo
The manager and the workers at this location need to be fired. Horrible service and worst attention to the public.
Atmosphere: 1
Food: 5
Service: 1
Andrelys Sierra
Very rude staff and unprofessional.
Paulie
This Dunkin is the worst. Three weeks the rest room is out of order..same sign from three weeks ago. The workers are all mingling in the back out of door sight. When you enter no one comes to greet you or take your order for at least 1-2 minutes. Maybe it was just my experience today. But I've been here before. They had a young man working and willing to go above and beyond.javent seen him in the last three visits.
Atmosphere: 2
Food: 3
Service: 1
Carlos Ignacio
Horrible experience. I came with my wife and son and the guy gave my wife attitude and had a nasty tune with us the entire time. I don’t recommend this place for future reference.
They forgot my munchkins so I went back around and they pelted them at me when i asked politely!!!
Atmosphere: 1
Food: 1
Service: 1
Luis Ferreira
They should hire more help. It's upsetting seeing two people at night struggling. (Understaff)
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Muffins
M G Smith
In 2024, Black patrons are denied a visit to the bathroom, and white patrons are allowed. Damn shame in a predominantly Brown part of the state.
We stopped to charge our electric vehicle and were disappointed. I went in first and asked for the bathroom after a long drive from NYC. They told me it was closed and I was instructed to go to Shop Rite. I didn't have a chance to order anything. I left and used the bathroom at the laundromat with no issues.
I told my friend at the charger. She followed shortly therafter and ordered a drink, asked for the bathroom, and was permitted. They had no explanation when she asked them why I was declined. She left.
We chose to spend money at the Dominican restaurant across the lot. Fresher coffee. Cleaner food. Better service. Eat and shop where you are welcome.
Atmosphere: 1
Service: 1
Cookie Monster
I'll order my stuff. And they give me the wrong thing on purpose.
Michelle P
Ordered munchkins. They said they didn’t have any munchkins and did not offer me anything else even though I paid for them. I had to ask for a donut. Horrible attitude.
Every time I go to this store, they are out of something and my drink always comes wrong and it comes very messy with coffee spilling out and they still will hand it to you while it’s dripping with coffee. This Dunkin sucks. Staff is rude !
Very trashy employees the big girl taking orders was very rude and unprofessional. All I did was ask her nicely to remake my drink because it was not the way I usually like it, she proceeds to roll her eyes and turn her back on me and gossip to her other coworker, which was very nasty on so many levels. It took us over 15 minutes in the drive thru line for our order to be complete which was insane ! Look if you don’t want to work in customer service then just quit it’s that simple! This happened around 3:30 pm Thursday. Someone needs to seriously re train that employee or hire better staff! If corporate sees how this Dunkin runs… it’ll be shut down….
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible service, we stepped in and the dudes behind the counter were obviously on downtime so we saw them stocking or whatever, so we asked a question about a donut and he answered with his back towards us, so I let it go because it’s not a big deal but I felt the weird attitude so then he started giving us attitude as we asked him about the donuts, and rolling his eyes and grabbing them while putting it in the bag and letting the bag fall over treating it like crap I asked him towards the end if he’s feeling alright, he ignored me. It was me and my father in law and my father in law didn’t even want to purchase anything, he wanted to leave. If my gf or his wife was there he would’ve heard their mouths. It was a brown dark skinned big bone mexican or Latino brother; the other one was in the drive through and he was lighter skinned with glasses he was fine he didn’t communicate with us. It’s Saturday October 11 and this happened at around 4:30pm Managers you can get his shift with that info, please talk to this man because I would not want to come back here. Disgusting behavior to nice people.
Service: 1
It tasted funny but I kept drinking then I saw the soapy texture around the ice. It was not melting away. When I told them about it, she dismissed it and asked me what happened to drink because I drank the half of it. She walked away mid conversation
Atmosphere: 1
Food: 1
Service: 1
Service was good. Even though I mobile ordered it they prepared it perfectly with everything I ordered inside.
Atmosphere: 4
Food: 5
Service: 4
Super nasty place
The guys that are here have such a bad attitude.
Atmosphere: 1
Food: 1
Service: 1
The manager and the workers at this location need to be fired. Horrible service and worst attention to the public.
Atmosphere: 1
Food: 5
Service: 1
Very rude staff and unprofessional.
This Dunkin is the worst. Three weeks the rest room is out of order..same sign from three weeks ago. The workers are all mingling in the back out of door sight. When you enter no one comes to greet you or take your order for at least 1-2 minutes. Maybe it was just my experience today. But I've been here before. They had a young man working and willing to go above and beyond.javent seen him in the last three visits.
Atmosphere: 2
Food: 3
Service: 1
Horrible experience. I came with my wife and son and the guy gave my wife attitude and had a nasty tune with us the entire time. I don’t recommend this place for future reference.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
They forgot my munchkins so I went back around and they pelted them at me when i asked politely!!!
Atmosphere: 1
Food: 1
Service: 1
They should hire more help. It's upsetting seeing two people at night struggling. (Understaff)
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Muffins
In 2024, Black patrons are denied a visit to the bathroom, and white patrons are allowed. Damn shame in a predominantly Brown part of the state.
We stopped to charge our electric vehicle and were disappointed. I went in first and asked for the bathroom after a long drive from NYC. They told me it was closed and I was instructed to go to Shop Rite. I didn't have a chance to order anything. I left and used the bathroom at the laundromat with no issues.
I told my friend at the charger. She followed shortly therafter and ordered a drink, asked for the bathroom, and was permitted. They had no explanation when she asked them why I was declined. She left.
We chose to spend money at the Dominican restaurant across the lot. Fresher coffee. Cleaner food. Better service. Eat and shop where you are welcome.
Atmosphere: 1
Service: 1
I'll order my stuff. And they give me the wrong thing on purpose.
Ordered munchkins. They said they didn’t have any munchkins and did not offer me anything else even though I paid for them. I had to ask for a donut. Horrible attitude.
Atmosphere: 1
Food: 2
Service: 1
Loading...