Is it so hard to get a good coffee in the morning don’t get me wrong I could had done it at home but due to me running late I had no other choice but damn every single time I go to this dunkin there always messing up my coffee and sandwiches and no matter how many time I tell them the way I want it they still make it wrong. I asked them an ice caramel coffee with cream abs sugar and they give me a black coffee with just for caramel shot I told hey my coffee is wrong she looked at me crazy and walked away . This will be my last time coming to this dunkin they had bad customer service.
Atmosphere: 1
Food: 1
Service: 1
ana
👎👎👎
Food: 1
Service: 1
George Chinchilla Cheater
Small, cozy place with a big flavor. Don't ser✓e George Chinchilla.
Atmosphere: 4
Food: 5
Service: 5
Joseph W. Scott Sr. (MANOFPURPOSEONPURPOSE)
Gotta quick bite and some iced coffee ☕️
Atmosphere: 4
Food: 4
Service: 4
Leticia Delosangeles
I am a regular. Always been but this is a joke now. You have to ask for EXTRA cream cheese if not you WILL NOT GET ANY. This is a joke. I PAID for this. It was not free.
Atmosphere: 1
Food: 1
Service: 1
Open Road
this location needs to get it together... never have my pre-ordered mobile app order... it's like they act like they don't know mobile orders exist... get to the window and you get a blank stare, and they try to give you whatever order is next instead of asking you for your order name/number... then confusion ensues... asking others in the kitchen for my order
Atmosphere: 1
Food: 4
Service: 1
Justina Khalil
Ordered $33 worth of donuts through Dunkin’s app. Store was out of donuts and refused refund. No solution from customer service despite multiple emails and a formal case (#17188033). BBB and NJ Consumer Affairs complaints filed. Very disappointing experience.
Service: 1
Н Р
I ordered hot macchiato with milk and no sugar - I got hot WATER with milk and no sugar. There was no any drop of coffee. I will never order anything there again. I do not recommend this place.
Atmosphere: 3
Food: 1
Service: 2
Angela
I've been ordering the same drink forever and sometimes I order an extra shot of espresso in it because it's not strong enough. A young male employee recommended a drink so I didn't have to always order the extra shot and the drink is exactly what I hope for every time. Thank you! :)
Went through the drive-thru yesterday morning around 9 AM, and it was a disaster. The line was super long, and I waited nearly 20 minutes just to get to the window. The manager was rude and seemed more focused on rushing people through than actually helping me.
I ordered an iced coffee, and it was disgusting – watered-down syrup with a splash of cream. When I mentioned it to the girl at the window, she barely acknowledged me and just said, “We’re busy, sorry,” without offering to fix it.
Terrible service and even worse coffee. I won’t be coming back.
Atmosphere: 1
Food: 2
Cynthia Sozzani
Im truly disappointed by this location. This is the third time ive ordered something and its like they are serving watered down coffee. The first time i ordered a shaken espresso and they served me an iced coffee, i can tell the difference between espresso and iced coffee with milk and theres a color difference as shaken espresso is a little darker due to the ESPRESSO. I just now ordered an iced latte and im handed a watered down ice coffee. Not even regular ice coffee, taste like water with a hint of coffee and why is there whipped cream on my drink??? Disgusting. Its currently Sunday, 10:25am, just for reference. The other times i’ve ordered and received bad drinks is usually by the morning crew. If im paying $7 for a drink, i would like the drink to be made well.
Atmosphere: 1
Food: 1
Service: 1
Luz Salvador
The respect of peoples time was not taken under consideration today. I placed an order a day in advance. I requested the order for 5AM which I expected. I was told 5-10min wait for completion, ok fine. Not only did I have to wait 25min for my order, but I was late to a meeting I needed to be in at 5:30AM. I watched several people drive up to the window and leave due to the wait times because there was one person working. Why?! Extremely disappointed customer.
Atmosphere: 2
Food: 2
Service: 1
Bailey M.
First off today the lady at the speaker had such a nasty attitude. I understand if you’re having a bad day but i didn’t even get to start my order before she’s rushing me and sighing because i’m trying to get my mothers order correct. I told her forget it and she starts laughing. Super unprofessional. I work for a food chain as well and i know how you’re supposed to act when it comes to customers. This lady needs to be fired because i go there all the time and now you’ve just lost a loyal customer. Congratulations I hope you’re proud of yourself. I’ve let this one woman’s attitude slide multiple times, not no more.
Atmosphere: 1
Food: 1
Service: 1
Rupika Borrison
Very distasteful food…… literally gave me burnt hash browns and a sausage egg and cheese croissant. I was in a hurry and didn’t have a chance to take a look at my food. If I would have seen what I was given I would have turned around and went in to get a refund. Very disappointing……we expect what we pay for not to be given burnt food. 👎🏾👎🏾👎🏾👎🏾
Is it so hard to get a good coffee in the morning don’t get me wrong I could had done it at home but due to me running late I had no other choice but damn every single time I go to this dunkin there always messing up my coffee and sandwiches and no matter how many time I tell them the way I want it they still make it wrong. I asked them an ice caramel coffee with cream abs sugar and they give me a black coffee with just for caramel shot I told hey my coffee is wrong she looked at me crazy and walked away . This will be my last time coming to this dunkin they had bad customer service.
Atmosphere: 1
Food: 1
Service: 1
👎👎👎
Food: 1
Service: 1
Small, cozy place with a big flavor. Don't ser✓e George Chinchilla.
Atmosphere: 4
Food: 5
Service: 5
Gotta quick bite and some iced coffee ☕️
Atmosphere: 4
Food: 4
Service: 4
I am a regular. Always been but this is a joke now. You have to ask for EXTRA cream cheese if not you WILL NOT GET ANY. This is a joke. I PAID for this. It was not free.
Atmosphere: 1
Food: 1
Service: 1
this location needs to get it together... never have my pre-ordered mobile app order... it's like they act like they don't know mobile orders exist... get to the window and you get a blank stare, and they try to give you whatever order is next instead of asking you for your order name/number... then confusion ensues... asking others in the kitchen for my order
Atmosphere: 1
Food: 4
Service: 1
Ordered $33 worth of donuts through Dunkin’s app. Store was out of donuts and refused refund. No solution from customer service despite multiple emails and a formal case (#17188033). BBB and NJ Consumer Affairs complaints filed. Very disappointing experience.
Service: 1
I ordered hot macchiato with milk and no sugar - I got hot WATER with milk and no sugar. There was no any drop of coffee. I will never order anything there again. I do not recommend this place.
Atmosphere: 3
Food: 1
Service: 2
I've been ordering the same drink forever and sometimes I order an extra shot of espresso in it because it's not strong enough. A young male employee recommended a drink so I didn't have to always order the extra shot and the drink is exactly what I hope for every time. Thank you! :)
Service: 5
Horrible gave me everything wrong
Restaurantji Recommends
Went through the drive-thru yesterday morning around 9 AM, and it was a disaster. The line was super long, and I waited nearly 20 minutes just to get to the window. The manager was rude and seemed more focused on rushing people through than actually helping me.
I ordered an iced coffee, and it was disgusting – watered-down syrup with a splash of cream. When I mentioned it to the girl at the window, she barely acknowledged me and just said, “We’re busy, sorry,” without offering to fix it.
Terrible service and even worse coffee. I won’t be coming back.
Atmosphere: 1
Food: 2
Im truly disappointed by this location. This is the third time ive ordered something and its like they are serving watered down coffee. The first time i ordered a shaken espresso and they served me an iced coffee, i can tell the difference between espresso and iced coffee with milk and theres a color difference as shaken espresso is a little darker due to the ESPRESSO. I just now ordered an iced latte and im handed a watered down ice coffee. Not even regular ice coffee, taste like water with a hint of coffee and why is there whipped cream on my drink??? Disgusting. Its currently Sunday, 10:25am, just for reference. The other times i’ve ordered and received bad drinks is usually by the morning crew. If im paying $7 for a drink, i would like the drink to be made well.
Atmosphere: 1
Food: 1
Service: 1
The respect of peoples time was not taken under consideration today. I placed an order a day in advance. I requested the order for 5AM which I expected. I was told 5-10min wait for completion, ok fine. Not only did I have to wait 25min for my order, but I was late to a meeting I needed to be in at 5:30AM. I watched several people drive up to the window and leave due to the wait times because there was one person working. Why?! Extremely disappointed customer.
Atmosphere: 2
Food: 2
Service: 1
First off today the lady at the speaker had such a nasty attitude. I understand if you’re having a bad day but i didn’t even get to start my order before she’s rushing me and sighing because i’m trying to get my mothers order correct. I told her forget it and she starts laughing. Super unprofessional. I work for a food chain as well and i know how you’re supposed to act when it comes to customers. This lady needs to be fired because i go there all the time and now you’ve just lost a loyal customer. Congratulations I hope you’re proud of yourself. I’ve let this one woman’s attitude slide multiple times, not no more.
Atmosphere: 1
Food: 1
Service: 1
Very distasteful food…… literally gave me burnt hash browns and a sausage egg and cheese croissant. I was in a hurry and didn’t have a chance to take a look at my food. If I would have seen what I was given I would have turned around and went in to get a refund. Very disappointing……we expect what we pay for not to be given burnt food. 👎🏾👎🏾👎🏾👎🏾
Atmosphere: 1
Food: 1
Service: 1
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