The men's restroom is atrocious and needs to be cleaned it's always nasty
Alfredo Gomez
Without a doubt, this STARBUCKS location on 100 Nassau St. across from Princeton University, NJ always exceeds my expectations. Whether it's the welcoming smile of their staff, checking in when I wait a moment longer for my mobile order (even when I'm early), or preparing my latte so perfectly every time, this team is, overall, the best. This location is ideal for sharing great coffee and more with family and friends. Always clean šI highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Ferdinand
Visited Princeton with family. Stopped by at this location to pick up 2 cups of medium coffee to go. Long lines, waited patiently and finally got my turn to place my order right away. Transaction completed but forgot to order a cup of water for my 7 year old son. I asked the female attendant kindly for the water but immediately told meā if you want water, you have to get back in line, claiming itās their policy to do so. I explained, I had just paid, and was just waiting for my order to be made. She rudely replied that it didnāt matter and that if I want free water, I must get back in lineā¦. Thought this was a bit over the top and have never experienced this the many years Iāve been a customer of this company. About 10 min later and still waiting for my two cups of paid coffees, I asked another female attendant for the water and the original first female attendant interjected, stopped what she was doing and once yells at me to get back in line if I want water. This was a very upsetting experience. She claimed to the rest of the staff that I violated ātitle 3ā and I needed to be escorted out and trespassed!!!!!! OMG, Finally walked out after getting my coffee very much confused as to why this happened.
I gather this type of staff behavior and unprofessionalism is well tolerated by its management, franchise owner and corporate.
Service: 1
P L H
Ghe service was really slow, and the employees were not friendly.
Atmosphere: 1
Food: 2
Service: 1
Yvanna Germosen
The staff is incredibly friendly and efficient, even during a busy rush. My order was prepared perfectly! The space is clean and cozy, perfect for studying or catching up with a friend!
Atmosphere: 5
Service: 5
Natasha Derthick
I waited in line for 20 minutes. The store was very busy. I placed my normal order for a White Chocolate Mocha. I received my order but then I also asked for a Venti cup of Ice Water and the barista said that I had to restand in line to place my order for a water. I also wanted some sugar packs and she said that I would have to wait in line again for the sugar packs. I have NEVER experienced this and was shocked that she said it was policy. NEVER heard of anything like this. All the other customer's around me were in shock that STARBUCKS would not be customer friendly.
Service: 1
Julia Felice
Everything is always sold out at this store. A few syrups and such is understandable. But every seasonal drink, cold foam, mocha, matcha, etc. at one time is ridiculous.I would also understand if this happened occasionally. But it is a regular occurrence. Also the music choice is not good for studying (I heard gasolina and pitbull one time). I donāt ever leave negative reviews but I am a bit annoyed today. Service is good though.
Edit: Wow. I had the most unpleasant experience today that I could not even stay in the store to study. The point of reviews is to share your honest opinion of a store which is what I did. And I think it was very understanding and appropriate (I waited a year to post it lol). Today when I said "thank you" to a barista, she confronted me about the review I just left and accused me of being rude because they were sold out of items during the "half-marathon day". However, my review says this is a regular occurrence. She also said "I go to school with you" which I am not sure how that's relevant. I usually had a pleasant experience which is why I gave a good service rating. But, my experience today caught me so off guard and was so unprofessional that I had to lower it. Even my friends on campus and family said this was way out of line. At least I got a free gift card out of this!
Atmosphere: 2
Food: 2
Service: 1
Angela
You know who I am
Vi Tach
Always professional. Thank you for being nice and not too personal. Thank you for always giving me a professional service and not discriminating.
Atmosphere: 5
Food: 5
Service: 5
Steve Hunter
They're coffee always wake me up just right! Thanks you!
I have never seen such fast, accurate coffee ninjas in my life. They work HARD.
Atmosphere: 5
Food: 5
Service: 5
Pam Hernandez
One thing I give to SB: Best customer service ever.
Connor Ranieri
I had the best experience today! The barista who assisted me (I wish I wouldāve gotten his name) made my birthday extra special. He went above and beyond with my birthday beverage and I truly truly appreciate it. He made my birthday one to remember so thank you!
Atmosphere: 5
Food: 5
Service: 5
kaÄan erkan
Toilet was a abomination.
Atmosphere: 1
Jane Walker
The BEST Starbucks in the area!!! Angela was so friendly and welcoming she almost made me feel like a regular!
The men's restroom is atrocious and needs to be cleaned it's always nasty
Without a doubt, this STARBUCKS location on 100 Nassau St. across from Princeton University, NJ always exceeds my expectations. Whether it's the welcoming smile of their staff, checking in when I wait a moment longer for my mobile order (even when I'm early), or preparing my latte so perfectly every time, this team is, overall, the best. This location is ideal for sharing great coffee and more with family and friends. Always clean šI highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Visited Princeton with family. Stopped by at this location to pick up 2 cups of medium coffee to go. Long lines, waited patiently and finally got my turn to place my order right away. Transaction completed but forgot to order a cup of water for my 7 year old son. I asked the female attendant kindly for the water but immediately told meā if you want water, you have to get back in line, claiming itās their policy to do so. I explained, I had just paid, and was just waiting for my order to be made. She rudely replied that it didnāt matter and that if I want free water, I must get back in lineā¦. Thought this was a bit over the top and have never experienced this the many years Iāve been a customer of this company. About 10 min later and still waiting for my two cups of paid coffees, I asked another female attendant for the water and the original first female attendant interjected, stopped what she was doing and once yells at me to get back in line if I want water. This was a very upsetting experience. She claimed to the rest of the staff that I violated ātitle 3ā and I needed to be escorted out and trespassed!!!!!! OMG, Finally walked out after getting my coffee very much confused as to why this happened.
I gather this type of staff behavior and unprofessionalism is well tolerated by its management, franchise owner and corporate.
Service: 1
Ghe service was really slow, and the employees were not friendly.
Atmosphere: 1
Food: 2
Service: 1
The staff is incredibly friendly and efficient, even during a busy rush. My order was prepared perfectly! The space is clean and cozy, perfect for studying or catching up with a friend!
Atmosphere: 5
Service: 5
I waited in line for 20 minutes. The store was very busy. I placed my normal order for a White Chocolate Mocha. I received my order but then I also asked for a Venti cup of Ice Water and the barista said that I had to restand in line to place my order for a water. I also wanted some sugar packs and she said that I would have to wait in line again for the sugar packs. I have NEVER experienced this and was shocked that she said it was policy. NEVER heard of anything like this. All the other customer's around me were in shock that STARBUCKS would not be customer friendly.
Service: 1
Everything is always sold out at this store. A few syrups and such is understandable. But every seasonal drink, cold foam, mocha, matcha, etc. at one time is ridiculous.I would also understand if this happened occasionally. But it is a regular occurrence. Also the music choice is not good for studying (I heard gasolina and pitbull one time). I donāt ever leave negative reviews but I am a bit annoyed today. Service is good though.
Edit: Wow. I had the most unpleasant experience today that I could not even stay in the store to study. The point of reviews is to share your honest opinion of a store which is what I did. And I think it was very understanding and appropriate (I waited a year to post it lol). Today when I said "thank you" to a barista, she confronted me about the review I just left and accused me of being rude because they were sold out of items during the "half-marathon day". However, my review says this is a regular occurrence. She also said "I go to school with you" which I am not sure how that's relevant. I usually had a pleasant experience which is why I gave a good service rating. But, my experience today caught me so off guard and was so unprofessional that I had to lower it. Even my friends on campus and family said this was way out of line. At least I got a free gift card out of this!
Atmosphere: 2
Food: 2
Service: 1
You know who I am
Always professional. Thank you for being nice and not too personal. Thank you for always giving me a professional service and not discriminating.
Atmosphere: 5
Food: 5
Service: 5
They're coffee always wake me up just right! Thanks you!
Restaurantji Recommends
I have never seen such fast, accurate coffee ninjas in my life. They work HARD.
Atmosphere: 5
Food: 5
Service: 5
One thing I give to SB: Best customer service ever.
I had the best experience today! The barista who assisted me (I wish I wouldāve gotten his name) made my birthday extra special. He went above and beyond with my birthday beverage and I truly truly appreciate it. He made my birthday one to remember so thank you!
Atmosphere: 5
Food: 5
Service: 5
Toilet was a abomination.
Atmosphere: 1
The BEST Starbucks in the area!!! Angela was so friendly and welcoming she almost made me feel like a regular!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon & GruyĆØre Egg Bites
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