Subway
220 Enterprise Dr, Rockaway
(973) 442-1453
Recent Reviews
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Everytime i give this place a chance im brutally reminded of why i dont come here. Terrible staff.
Staff is terrible. He don't willing to work I think.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this Subway location The employee who made my footlong sandwich was extremely rude He didn’t greet me properly, seemed annoyed when I placed my order, and threw the toppings on the sandwich carelessly as if he didn’t care at all
There was no effort made to prepare the sandwich properly it looked sloppy and was falling apart I come to Subway expecting a decent meal and basic customer service but this time it felt like I was being rushed and disrespected if you’re going to work in customer service, at least have the courtesy to treat people with a little respect Definitely not coming back to this location again unless they fix their attitude and service quality
Atmosphere: 5
Food: 4
Service: 1
My girlfriend and I got sick after eating there food and it gonna be the last time we come here. AWFUL YOU GUY LITERALLY SUCK.
Atmosphere: 1
Food: 1
Service: 1
18 for a pro sandwich but nothing was added and them charged me extra toppings 1.99 not a meal either. Very expensive
Atmosphere: 2
Food: 5
Service: 1
Always closes before the listed business hour.
The owners of this location really need to be reprimanded by corporate. The staff and food are average for a Subway, the problem is the owners are absolute cheapskates that must be lying to corporate to get all the promotional benefits, and then not honoring the promotions for the customers.
I ordered a $6.99 sandwich today directly off the subway website for pickup at this location, and quickly jumped in my car to grab it on my short lunch break. I get there right at the pick up time and give the girl my name for an online order like I do everywhere else. She looks at me a little confused and eventually after a little back and forth she lies to me an says "ohh the subway.com ordering isn't working today". As she's telling me this I look up and see the sign declaring "This location does not participate in any national promotions, sorry for the inconvenience."
She asks if I still want a sandwich, and while I'm trying to decide if i want to pay double for the same sandwich I just ordered online, I check my e-mail and see that yes, 5 minutes after I got my confirmation e-mail, the location cancelled my order, and it's pretty obvious they cancelled it because they didn't want to honor the promotional price on the website.
At that point I was so pissed off and hungry, and running out of time on my lunch break I just reordered my sandwich and paid nearly double the price for it.
Don't eat here and give these people your money, if you find yourself hungry in this walmart, just buy the ingredients to make yourself a sandwich then sit at one of their tables, make your sandwich and eat it. It'll be cheaper and it'll probably be a much better sandwich anyway.
Atmosphere: 3
Food: 3
Service: 3
Let’s start with how I used the app they voided my order told me to reorder so I did, they then put that I picked up both orders so I got double charged, my pick up time was 15 mins after I ordered so roughly 12:55 pick up time picked it up at 1 and it was ice cold bread wasn’t toasted, I called to get a refund for my order I didn’t get and the person said you can request it through the app. I asked ok how do I do that, they replied with I don’t know…. Thank you very helpful.
Atmosphere: 1
Food: 1
Service: 1
They close at 930? No… I came here 40 minutes before 9:30 and they were closed. These people SUCK
Don't try to pre order here. I went to pick up they said they had no order even though it was on my phone then they voided it at that exact time. Bet I know who they voted illegally for.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible, they don't clean the soda machine, and they only put like 3 flavors, the faces of the ladies who are angry.... ???
Atmosphere: 1
Food: 1
Service: 1
Didn't honor company BOGO ..what a waste of time
Service: 1
They attend in a very bad way!! The woman who attends is very disrespectful!
Atmosphere: 1
Food: 1
Service: 1
Please be aware that this subway, like store #46636 at 148 Center Grove Road, Randolph, NJ, this store does not participate in any coupons or promotional programs. More importantly, this location is listed as participating in promotions on the Subway website. The system will allow you to place and complete your order (in my case I was using a gift card and the FLBOGO codes), however the order will be cancelled only a few minutes before it's due to be ready. Thankfully no charges are made.
Twice, I went to the location only to have my order cancelled at the last minute.
On my first visit there was no sign indicating they did not participate in promotions and when I asked the employees what had happened to my order, they didn't know so I chalked it up to a glitch in the order system and went next door for pizza.
On this second visit there was a sign near the cashier, and I put two and two together.
It appears that you will always pay full price for you meal at this location (I have not tested using gift cards inside the store).
The worst subway I have ever visited by far. The service is terrible and the people who work there treat their customers horribly. I will never come
Atmosphere: 1
Food: 3
Service: 1
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