Subway

220 Enterprise Dr, Rockaway
(973) 442-1453

Recent Reviews

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Raj

18 for a pro sandwich but nothing was added and them charged me extra toppings 1.99 not a meal either. Very expensive

Atmosphere: 2

Food: 5

Service: 1

Rashid Ahmed

Always closes before the listed business hour.

Jake Bartley

The owners of this location really need to be reprimanded by corporate. The staff and food are average for a Subway, the problem is the owners are absolute cheapskates that must be lying to corporate to get all the promotional benefits, and then not honoring the promotions for the customers.

I ordered a $6.99 sandwich today directly off the subway website for pickup at this location, and quickly jumped in my car to grab it on my short lunch break. I get there right at the pick up time and give the girl my name for an online order like I do everywhere else. She looks at me a little confused and eventually after a little back and forth she lies to me an says "ohh the subway.com ordering isn't working today". As she's telling me this I look up and see the sign declaring "This location does not participate in any national promotions, sorry for the inconvenience."

She asks if I still want a sandwich, and while I'm trying to decide if i want to pay double for the same sandwich I just ordered online, I check my e-mail and see that yes, 5 minutes after I got my confirmation e-mail, the location cancelled my order, and it's pretty obvious they cancelled it because they didn't want to honor the promotional price on the website.

At that point I was so pissed off and hungry, and running out of time on my lunch break I just reordered my sandwich and paid nearly double the price for it.

Don't eat here and give these people your money, if you find yourself hungry in this walmart, just buy the ingredients to make yourself a sandwich then sit at one of their tables, make your sandwich and eat it. It'll be cheaper and it'll probably be a much better sandwich anyway.

Atmosphere: 3

Food: 3

Service: 3

Hunter Koch

Let’s start with how I used the app they voided my order told me to reorder so I did, they then put that I picked up both orders so I got double charged, my pick up time was 15 mins after I ordered so roughly 12:55 pick up time picked it up at 1 and it was ice cold bread wasn’t toasted, I called to get a refund for my order I didn’t get and the person said you can request it through the app. I asked ok how do I do that, they replied with I don’t know…. Thank you very helpful.

Atmosphere: 1

Food: 1

Service: 1

Lyndz Pastrami

They close at 930? No… I came here 40 minutes before 9:30 and they were closed. These people SUCK

Danielle Rush

Don't try to pre order here. I went to pick up they said they had no order even though it was on my phone then they voided it at that exact time. Bet I know who they voted illegally for.

Atmosphere: 1

Food: 1

Service: 1

Dulce Pineda

Horrible, they don't clean the soda machine, and they only put like 3 flavors, the faces of the ladies who are angry.... ???

Atmosphere: 1

Food: 1

Service: 1

Praveen Thaman

Didn't honor company BOGO ..what a waste of time

Service: 1

Aldana Schanzenbach

They attend in a very bad way!! The woman who attends is very disrespectful!

Atmosphere: 1

Food: 1

Service: 1

Ed M

Please be aware that this subway, like store #46636 at 148 Center Grove Road, Randolph, NJ, this store does not participate in any coupons or promotional programs. More importantly, this location is listed as participating in promotions on the Subway website. The system will allow you to place and complete your order (in my case I was using a gift card and the FLBOGO codes), however the order will be cancelled only a few minutes before it's due to be ready. Thankfully no charges are made.
Twice, I went to the location only to have my order cancelled at the last minute.
On my first visit there was no sign indicating they did not participate in promotions and when I asked the employees what had happened to my order, they didn't know so I chalked it up to a glitch in the order system and went next door for pizza.
On this second visit there was a sign near the cashier, and I put two and two together.
It appears that you will always pay full price for you meal at this location (I have not tested using gift cards inside the store).

Marcela Mejía

The worst subway I have ever visited by far. The service is terrible and the people who work there treat their customers horribly. I will never come

Atmosphere: 1

Food: 3

Service: 1

48 blox (‪enderking48‬)

They only have 2 types of bread, no herb and cheese.You can't watch them prepare the sandwich because of a large metal cover being in the way.And there's a sign saying no refills on the $3.40 fountain drinks.Also, it's part of a Walmart, so the atmosphere is just that.

Atmosphere: 1

Food: 2

Service: 1

Dane Bath

Ordered on the app which states they are participating in the BOGO promo. Placed my order, Card was charged and received my email of my confirmation. 2 minutes later received another conformation email saying I cancelled my order which I didn't. They said they don't participate in the promotion and put a sign up saying it.

Atmosphere: 3

Food: 1

Service: 1

Dilan Quiros

I don't put zero because I can't, but the cashier is very bitter and adds exaggerated prices to the food.

Atmosphere: 2

Food: 3

Service: 1

Quaysha Tucker

I am writing to express my extreme disappointment and frustration with the service I received from This Subway restaurant on oct 5 Rockaway. I placed an order through your mobile app, and to my disbelief, the order was voided without any clear explanation. I get to the subway an the the lady express how they don't except coupons. I'm my knowledge it should had been a call or email stating it was voided. I spoke to a guy name Antonio. He stated he was the manager. He was really rude and I asked him several times to call the owner. All he had to do was call the owner to explain why is he not taking coupond that was clearly paid through the app. It would had been. The same order, but instead to voided it without my knowledge. This Subway should be fined and permanently closed.

Atmosphere: 1

Food: 1

Service: 1

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