Literally just went there from coming from the hospital to say goodbye to a loved one and stopped to get my children something to eat because we were there for hrs. They gave me food that felt like it came straight out the frig. Very disappointed.
Food: 1
Service: 5
Anik Manocha
The staff is really slow, they all were confused making orders. Back staff (making food) kept telling the front people that they already made that order/item but the front staff was so confused. They didn’t knew what was going on
Atmosphere: 1
Food: 1
Service: 1
Vanessa Vazquez
Lady taking the order was very nice. Order was not right. Instead of cheesy tots I got chicken nuggets instead & the Sprite tasted old.
Food: 2
Service: 5
Isaac Olavarria
I went there and got a bacon melt meal. I went to my car to eat and right away. I seen there was no bacon and the bread was not toasted. It was just plain sandwich bread un toasted so I went back. I told them nicely there’s no bacon and the bread isn’t toasted . Waited 15 minutes extra because the person making the burgers they didn’t understand that they needed to be another burger made for the other one made previously. So I went to get my drink. Also all the sodas are flat the one the customers go use and the fountain behind the counter. Every soda is flat.. I go back to my car to eat the food with a flat drink because that’s all they have and guess what bread still not toasted. It’s a melts. It’s supposed to be toasted bread otherwise it’s just a regular looking sandwich. I could’ve made at my house with wonder bread. The sandwich maker has no idea what she’s doing. This is a poorly ran establishment flat sodas sandwiches made wrong. It’s just a mess over here never coming back.
Atmosphere: 3
Food: 1
Service: 2
Andres Felipe Soto Muñoz
Bad service 🤮🤮🤮🤮
Atmosphere: 1
Food: 3
Service: 1
The G Master T
Rude laugh at people
Service: 1
Carmine Crincoli (Halomania697)
Mobile order you still have to wait 30 minutes for them to come out. They don’t have any urgency at this place… and they make you wait in front so the camera doesn’t track them. Terrible.
Atmosphere: 1
Service: 1
Janet Saera Lee
Never going to burger king again because the drive thru service was a long wait time. And the employees were really mean
Atmosphere: 1
Food: 1
Service: 1
Gira T
Love this Burger King ? very clean the lady Brenda always smiling and helping every time I came here she always polite very recommend ???
Worst burger king I've ever been too. Regular burgers were burgers. Fries were hot but not salted. Chicken nuggets were room temperature at best. Chicken jr was hard and all breading. Original chicken sandwich was dry with no mystery juice at all, over cooked, and didn't have much mayo. They need to take some lessons from the Paterson crew bc this place needs help.
The store on Westfield Avenue, Roselle Park was doing fine until recently. Tell me why I will place an order online then later walk into the store to pick up my order and they'll ask me to hold on and just start preparing it having to wait for 10 minutes. I place an order to walk in and pick up my item not to get there and start to prepare my order. This has happened more than once. It just sucks. This burger King store isn't ready yet for online order at all. Very poor.
Atmosphere: 1
Food: 2
Service: 1
LIZ MORGAN
Anytime I have gone to this Burger King. It's always clean. The service is excellent.The food is hot.The orders are correct. Burger King has a solid team here. A big thank you to the staff for doing such a great job. After I posted this, I read some of the other reviews .. no one has ever been rude or unfriendly in my experience. Sometimes you get back what you give . Perhaps, you were rude or didn't say, "thank you" That street goes both ways.I've had nothing but great experiences here. These folks work hard and the general public can be tough
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Cali Cal
I went to get some food and I asked the lady for barbecue and ranch they didn’t give me ranch so I asked for it . And then this black lady with glasses started speaking crazy to me because I didn’t say thank you after I paid for my food . I told her I don’t have got at thank you to her she proceeded to continue with the arguments with threats and more . She should not be apart of working at Burger King and she was a terrible ignorant waste of an employee
Triple X
Was given no sauce for my meal and was asked to be charged extra like why you being so cheap ? just give me 1 sauce
Literally just went there from coming from the hospital to say goodbye to a loved one and stopped to get my children something to eat because we were there for hrs. They gave me food that felt like it came straight out the frig. Very disappointed.
Food: 1
Service: 5
The staff is really slow, they all were confused making orders. Back staff (making food) kept telling the front people that they already made that order/item but the front staff was so confused. They didn’t knew what was going on
Atmosphere: 1
Food: 1
Service: 1
Lady taking the order was very nice. Order was not right. Instead of cheesy tots I got chicken nuggets instead & the Sprite tasted old.
Food: 2
Service: 5
I went there and got a bacon melt meal. I went to my car to eat and right away. I seen there was no bacon and the bread was not toasted. It was just plain sandwich bread un toasted so I went back. I told them nicely there’s no bacon and the bread isn’t toasted . Waited 15 minutes extra because the person making the burgers they didn’t understand that they needed to be another burger made for the other one made previously. So I went to get my drink. Also all the sodas are flat the one the customers go use and the fountain behind the counter. Every soda is flat.. I go back to my car to eat the food with a flat drink because that’s all they have and guess what bread still not toasted. It’s a melts. It’s supposed to be toasted bread otherwise it’s just a regular looking sandwich. I could’ve made at my house with wonder bread. The sandwich maker has no idea what she’s doing. This is a poorly ran establishment flat sodas sandwiches made wrong. It’s just a mess over here never coming back.
Atmosphere: 3
Food: 1
Service: 2
Bad service 🤮🤮🤮🤮
Atmosphere: 1
Food: 3
Service: 1
Rude laugh at people
Service: 1
Mobile order you still have to wait 30 minutes for them to come out. They don’t have any urgency at this place… and they make you wait in front so the camera doesn’t track them. Terrible.
Atmosphere: 1
Service: 1
Never going to burger king again because the drive thru service was a long wait time. And the employees were really mean
Atmosphere: 1
Food: 1
Service: 1
Love this Burger King ? very clean the lady Brenda always smiling and helping every time I came here she always polite very recommend ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots, Hash Browns, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
Worst burger king I've ever been too. Regular burgers were burgers. Fries were hot but not salted. Chicken nuggets were room temperature at best. Chicken jr was hard and all breading. Original chicken sandwich was dry with no mystery juice at all, over cooked, and didn't have much mayo. They need to take some lessons from the Paterson crew bc this place needs help.
Food: 1
Service: 3
Restaurantji Recommends
The store on Westfield Avenue, Roselle Park was doing fine until recently. Tell me why I will place an order online then later walk into the store to pick up my order and they'll ask me to hold on and just start preparing it having to wait for 10 minutes. I place an order to walk in and pick up my item not to get there and start to prepare my order. This has happened more than once. It just sucks. This burger King store isn't ready yet for online order at all. Very poor.
Atmosphere: 1
Food: 2
Service: 1
Anytime I have gone to this Burger King. It's always clean. The service is excellent.The food is hot.The orders are correct. Burger King has a solid team here. A big thank you to the staff for doing such a great job. After I posted this, I read some of the other reviews .. no one has ever been rude or unfriendly in my experience. Sometimes you get back what you give . Perhaps, you were rude or didn't say, "thank you" That street goes both ways.I've had nothing but great experiences here. These folks work hard and the general public can be tough
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I went to get some food and I asked the lady for barbecue and ranch they didn’t give me ranch so I asked for it . And then this black lady with glasses started speaking crazy to me because I didn’t say thank you after I paid for my food . I told her I don’t have got at thank you to her she proceeded to continue with the arguments with threats and more . She should not be apart of working at Burger King and she was a terrible ignorant waste of an employee
Was given no sauce for my meal and was asked to be charged extra like why you being so cheap ? just give me 1 sauce
Atmosphere: 1
Food: 2
Service: 1
Very clean and comfortable, attentive. Very fast.
Atmosphere: 5
Food: 5
Service: 5
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