They should consider hiring more people to this location cause for the 5 times I have come here they take 45min for my order,just a biggie bag, unbelievable
The G Master T
Finally employees that work
Atmosphere: 5
Service: 5
AXEL RUDOYCURSY
I don't know what happened, if they changed the store manager or what, but now the service is 100% much better. I'm very happy. The other manager had a very bad attitude, but this new manager She's good at her job, I hope she stays. I missed good service. I really like Wendy's, but with the previous manager's bad attitude, I didn't even want to go anymore, but now I like it.
Atmosphere: 5
Food: 5
Service: 5
Jojo F.
These prices are ridiculous even the dipping sauce is costing now should always come with meal not paying extra 3 sauces for $1.50 plus tax really insane we all might as well eat at home if their prices are ridiculous you might as well make your own Wendy's at home for low cost by store instead of going there for real.
Atmosphere: 3
Food: 4
Service: 3
Jennifer Cuevas
They can NEVER GET AN ORDER RIGHT. Then when you bring it up to their attention... They get defensive as if someone is telling them that it's not true. They got the order wrong the 1st time.. same as the 2nd time ... Then want to catch an attitude the 3rd time. As a manager or supervisor, catch the attitude with your staff getting the order wrong, not the customer. Waste of time if you on lunch break. For real.. And not even busy at all they the drive thru it inside... Just lack of comprehension
Atmosphere: 1
Food: 2
Service: 1
Sofia Ricardo
NEVER AGAIN! workers are very disrespectful, have an attitude, caught an attitude on us because their own machine wasn’t working with my card but then the other machine worked. have lack of communication, we asked for ranch because they gave us bbq sauce instead of ranch and they giving us attitude the whole time like it’s our fault. one thing is being tired another thing is being rude and disrespectful. Learn how to do your job right or go home we all tired .
Atmosphere: 1
Food: 1
Service: 1
Fanny Martinez
Tables not clean, waiting time..longer than expected.
Atmosphere: 3
Food: 3
Service: 3
Jasmine McCain
Everything as usual is fresh and on point. I went through the drive thru and when I got home and took everything out of the bag I was missing my double stack with no pickles. I paid for it and now I don’t have it for lunch tomorrow 😩
Food: 5
Service: 4
Alessandra Davis
The cashier deliberately continued serving others and refused to take my order and when I requested to speak with a manager several times I was ignored, dismissed and disregarded. This goes far beyond poor service — it reflects serious deficiencies in training, leadership, and workplace culture at this location. The behavior I experienced demonstrates a complete breakdown of customer service standards and an environment where disrespectful and unprofessional conduct is tolerated, if not encouraged, by management (Jessica).
Atmosphere: 1
Food: 1
Service: 1
Robert. J Jones. Jr
I was there for a Uber pickup on 10/4/2025 about 1:30pm the girl said you have to wait over there. I was there 10 minutes already, when the order is sitting right behind her. My name, Robert J.
Took a little over 30 minutes for a salad and didn’t put the dressing
Service: 1
Robbie Brooks
Very very slow drive thru service. Been here many times and service is always so slow.
Atmosphere: 3
Food: 3
Service: 1
Nic Constantino
If this place moved any slower they would be going backwards
They do have a perfect record of screwing up the order every time.
45 mins for the wrong food. FIRE THE WHOLE STAFF STARTING WITH GHE RUDE AS HELL MANAGER!!
Joanne Lopez
Every time I visit this location, I have to park and wait for my order even though I use the app. I am very patient but this is becoming annoying.
Atmosphere: 1
Food: 5
Service: 1
artisticalchemy
I came in to order and saw a child(8ish) behind the counter and another child hollering to a manager or something for food. She seemed to be their mother, I don't9nd that she is bring her children to work but they shouldn't be making a large fuss in the front of the store where other people are ordering, poor manners and management. Next we order and the cashier asked if we wanted drinks with our biggie bags, I said yes and she starts adding drinks to the order, the biggie bag comes with drinks 🤨. She realizes that after I say that, but you work there. Now we pay and I ask for a receipt. I was told they didn't have any more receipt paper , I asked if they could email or text, nope. So I have to take a picture of the screen. This Wendy's lacks any customer service or professionalism.
They should consider hiring more people to this location cause for the 5 times I have come here they take 45min for my order,just a biggie bag, unbelievable
Finally employees that work
Atmosphere: 5
Service: 5
I don't know what happened, if they changed the store manager or what, but now the service is 100% much better. I'm very happy. The other manager had a very bad attitude, but this new manager She's good at her job, I hope she stays. I missed good service. I really like Wendy's, but with the previous manager's bad attitude, I didn't even want to go anymore, but now I like it.
Atmosphere: 5
Food: 5
Service: 5
These prices are ridiculous even the dipping sauce is costing now should always come with meal not paying extra 3 sauces for $1.50 plus tax really insane we all might as well eat at home if their prices are ridiculous you might as well make your own Wendy's at home for low cost by store instead of going there for real.
Atmosphere: 3
Food: 4
Service: 3
They can NEVER GET AN ORDER RIGHT. Then when you bring it up to their attention... They get defensive as if someone is telling them that it's not true. They got the order wrong the 1st time.. same as the 2nd time ... Then want to catch an attitude the 3rd time. As a manager or supervisor, catch the attitude with your staff getting the order wrong, not the customer. Waste of time if you on lunch break. For real.. And not even busy at all they the drive thru it inside... Just lack of comprehension
Atmosphere: 1
Food: 2
Service: 1
NEVER AGAIN! workers are very disrespectful, have an attitude, caught an attitude on us because their own machine wasn’t working with my card but then the other machine worked. have lack of communication, we asked for ranch because they gave us bbq sauce instead of ranch and they giving us attitude the whole time like it’s our fault. one thing is being tired another thing is being rude and disrespectful. Learn how to do your job right or go home we all tired .
Atmosphere: 1
Food: 1
Service: 1
Tables not clean, waiting time..longer than expected.
Atmosphere: 3
Food: 3
Service: 3
Everything as usual is fresh and on point. I went through the drive thru and when I got home and took everything out of the bag I was missing my double stack with no pickles. I paid for it and now I don’t have it for lunch tomorrow 😩
Food: 5
Service: 4
The cashier deliberately continued serving others and refused to take my order and when I requested to speak with a manager several times I was ignored, dismissed and disregarded. This goes far beyond poor service — it reflects serious deficiencies in training, leadership, and workplace culture at this location. The behavior I experienced demonstrates a complete breakdown of customer service standards and an environment where disrespectful and unprofessional conduct is tolerated, if not encouraged, by management (Jessica).
Atmosphere: 1
Food: 1
Service: 1
I was there for a Uber pickup on 10/4/2025 about 1:30pm the girl said you have to wait over there. I was there 10 minutes already, when the order is sitting right behind her. My name, Robert J.
Restaurantji Recommends
Took a little over 30 minutes for a salad and didn’t put the dressing
Service: 1
Very very slow drive thru service. Been here many times and service is always so slow.
Atmosphere: 3
Food: 3
Service: 1
If this place moved any slower they would be going backwards
They do have a perfect record of screwing up the order every time.
45 mins for the wrong food.
FIRE THE WHOLE STAFF STARTING WITH GHE RUDE AS HELL MANAGER!!
Every time I visit this location, I have to park and wait for my order even though I use the app. I am very patient but this is becoming annoying.
Atmosphere: 1
Food: 5
Service: 1
I came in to order and saw a child(8ish) behind the counter and another child hollering to a manager or something for food. She seemed to be their mother, I don't9nd that she is bring her children to work but they shouldn't be making a large fuss in the front of the store where other people are ordering, poor manners and management. Next we order and the cashier asked if we wanted drinks with our biggie bags, I said yes and she starts adding drinks to the order, the biggie bag comes with drinks 🤨. She realizes that after I say that, but you work there. Now we pay and I ask for a receipt. I was told they didn't have any more receipt paper , I asked if they could email or text, nope. So I have to take a picture of the screen. This Wendy's lacks any customer service or professionalism.
Atmosphere: 2
Food: 3
Service: 1
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