First time i order from here and two thumbs up bread fluffy and the turkey burger was very tasty overall great decision for sure I will be ordering from here again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Is Cus
I recently ordered from 30 Burgers in Rutherford, NJ, and had a disappointing experience that reflects poorly on their customer service.
On January 9, 2025, at 5:31 PM, I ordered a kids’ cheeseburger meal through Uber Eats, which was supposed to include a can of soda. Unfortunately, the soda was missing from the delivery. When I called the restaurant, they confirmed the soda was supposed to be included and claimed that the Uber driver was responsible for picking it up from the fridge. This explanation didn’t make much sense since Uber drivers typically pick up pre-packaged orders, not assemble them. Regardless, they offered no real solution other than asking me to come to the store and pick up the missing soda myself—which completely defeats the purpose of using a delivery service.
Fast forward to January 18, 2025, at 2:46 PM, I called the restaurant again while placing a new order to politely ask if they could include the soda they forgot last time. I first spoke to one employee, who transferred me to another person. This second person asked whether I had been promised a replacement soda when I called the first time, giving me unnecessary runaround for something as simple as a can of soda that I had already paid for.
At that point, I told them not to bother and hung up. This experience left a very sour taste. It’s not about the soda; it’s about the lack of accountability and basic customer service. If something goes wrong with an order, the least a restaurant can do is offer a simple and convenient resolution instead of creating friction.
Congratulations to whoever was handling the phone at 2:46 PM on January 18, 2025—you’ve earned a one-star review for making such a simple issue so unnecessarily frustrating.
Atmosphere: 3
Food: 4
Service: 1
Freedom State
All in one place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
JoAnn Hughes
Love the food. Cajun chicken sandwich delicious smokey flavor . Black and blue burger scrumptious. Fries crispy. Halloween decorations fun comfortable outdoor dining food for kids or your dog. And of course friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Yvette Hausleben
OMG!! This was the best burger I have ever tasted! The place was decorated for Halloween. We sat outside. What a fun time. I can’t say it enough everything was so delicious!!
Atmosphere: 5
Food: 5
Service: 5
michael hicks
Bullseye bbq on an onion bun was amazing! Very good seasoned fries and awesome peanut butter shakes.. I highly recommend!
Wheelchair accessibility: Wheelchair ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Swiss Burger
Ewa Wawrzosek
Great selection, very friendly, clean and professional service
Atmosphere: 5
Food: 5
Service: 5
Michael Mazzola
Great Burgers burgers and Fries, highly recommend if you want a nice quality burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
smashbros
Food is absolutely delicious, the wings are insane and fries are incredible!
The place is clean and nice. I expected the food to be more delicious. We ordered a hamburger, the meat was very dry. The hot dog and the bun were a little hard. But what she loved was the milkshake. The cashier was very friendly.
Atmosphere: 5
Food: 4
Service: 5
Olga Quintero
Excellent place
Kid-friendliness: Extensive menu options for children
Atmosphere: 5
Food: 5
Service: 5
Bill Larkin
Great onion rings! Batter not over cooked like most. Burger was delicious. Salad was ok. Delivery driver got lost.
Service: 5
Recommended dishes: Onion Rings, Cheeseburger
Tyler Chiappini
Food was great, service was excellent, restaurant was clean, the music was awkward.
Rutherfird location has luve entertainment with a beautiful outdoor seating area
Vegetarian options: Do many options available all delicious !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chili Cheese Dog, Vegan, Mushroom Swiss Burger
First time i order from here and two thumbs up bread fluffy and the turkey burger was very tasty overall great decision for sure I will be ordering from here again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
I recently ordered from 30 Burgers in Rutherford, NJ, and had a disappointing experience that reflects poorly on their customer service.
On January 9, 2025, at 5:31 PM, I ordered a kids’ cheeseburger meal through Uber Eats, which was supposed to include a can of soda. Unfortunately, the soda was missing from the delivery. When I called the restaurant, they confirmed the soda was supposed to be included and claimed that the Uber driver was responsible for picking it up from the fridge. This explanation didn’t make much sense since Uber drivers typically pick up pre-packaged orders, not assemble them. Regardless, they offered no real solution other than asking me to come to the store and pick up the missing soda myself—which completely defeats the purpose of using a delivery service.
Fast forward to January 18, 2025, at 2:46 PM, I called the restaurant again while placing a new order to politely ask if they could include the soda they forgot last time. I first spoke to one employee, who transferred me to another person. This second person asked whether I had been promised a replacement soda when I called the first time, giving me unnecessary runaround for something as simple as a can of soda that I had already paid for.
At that point, I told them not to bother and hung up. This experience left a very sour taste. It’s not about the soda; it’s about the lack of accountability and basic customer service. If something goes wrong with an order, the least a restaurant can do is offer a simple and convenient resolution instead of creating friction.
Congratulations to whoever was handling the phone at 2:46 PM on January 18, 2025—you’ve earned a one-star review for making such a simple issue so unnecessarily frustrating.
Atmosphere: 3
Food: 4
Service: 1
All in one place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Love the food. Cajun chicken sandwich delicious smokey flavor . Black and blue burger scrumptious. Fries crispy. Halloween decorations fun comfortable outdoor dining food for kids or your dog. And of course friendly staff.
Atmosphere: 5
Food: 5
Service: 5
OMG!!
This was the best burger I have ever tasted! The place was decorated for Halloween. We sat outside. What a fun time. I can’t say it enough everything was so delicious!!
Atmosphere: 5
Food: 5
Service: 5
Bullseye bbq on an onion bun was amazing! Very good seasoned fries and awesome peanut butter shakes.. I highly recommend!
Wheelchair accessibility: Wheelchair ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Swiss Burger
Great selection, very friendly, clean and professional service
Atmosphere: 5
Food: 5
Service: 5
Great Burgers burgers and Fries, highly recommend if you want a nice quality burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Food is absolutely delicious, the wings are insane and fries are incredible!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings
Restaurantji Recommends
Eduardo was very nice and a great worker!
Atmosphere: 5
Food: 5
Service: 5
The place is clean and nice. I expected the food to be more delicious. We ordered a hamburger, the meat was very dry. The hot dog and the bun were a little hard. But what she loved was the milkshake. The cashier was very friendly.
Atmosphere: 5
Food: 4
Service: 5
Excellent place
Kid-friendliness: Extensive menu options for children
Atmosphere: 5
Food: 5
Service: 5
Great onion rings! Batter not over cooked like most. Burger was delicious. Salad was ok. Delivery driver got lost.
Service: 5
Recommended dishes: Onion Rings, Cheeseburger
Food was great, service was excellent, restaurant was clean, the music was awkward.
Atmosphere: 4
Food: 5
Service: 5
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