Dunkin'

2246 North Ave, Scotch Plains
(908) 312-5048

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Recent Reviews

there’s always a mistake with my drink order. I went in yesterday asked for almond milk, she gave me oat milk! Not a huge deal but the staff should have asked to make a new drink but they did not care to make a new one.

Today I ordered a matcha with almond milk and sweetener. They used regular milk. To be charged for a substitute milk and not get the right and have to deal with the side affects as someone that is lactose in tolerant is disappointing.
I recently visited the Dunkin located in Scotch Plains, NJ, and I had a mixed experience that I'd like to share.First and foremost, the customer service I received was outstanding. When I walked in, it was evident that the guy behind the counter was working alone, yet he managed to handle everything efficiently. He greeted me with a warm smile and was quick to take my order, making sure I got exactly what I wanted. Despite the rush, he remained attentive and patient, which...
Apparently frozen coffee is very hard to come by these days... I had to drive to unfamiliar locations just to find a Dunkin that still serve it! But the main problem is that it doesn't show up on the app anymore! Of course, cuz it's my favorite drink! Lol Hopefully Dunkin HQ or the app developers see the flaw and are able to fix it cuz I've been going through hell lately to find a place that serves these... And of course, high gas prices... The struggle is real!...

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