Starbucks

551 Broad St, Shrewsbury
(732) 450-0579

Customers' Favorites

Photos

+65 photos
+64 photos
Add a photo

Recent Reviews

I am a former Starbucks partner and have noticed a dramatic decline in the customer service I receive at Starbucks these days. I've been wondering whether it's a change in training tactics, potentially a newer generation of workers that don't value customer service, or something else. I'm still not really sure. But when I walked into this location, and interacted with my barista today, I was reminded what Starbucks used to be. Admittedly, she was a slightly...
The ppl who work there never want to make my drink literally every day
One girl literally let my order sit because she didn’t know how to make it
They are the worst group of woman ever
There use to be a nice man who worked there he was amazing
They literally act like they hate their jobs and act as if I’m wrong if o ask for my drink
And I’m not sure if it’s a race thing or not but it’s definitely unprofessional
I go to Starbucks in the Grove daily and despite being the busiest Starbucks ever, the staff is exceptionally nice, professional and fun. They all have great customer service skills. I actually dont know how they do it because the lines are endless. I look forward to going there for my coffee and the staff both. Its a pleasant experience and a highlight of my day. The company is lucky to have such a great team.

More Reviews