Dunkin'
1165 NJ-27, Somerset
(732) 422-5424
Recent Reviews
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everyday the same lady always makes my drinks wrong . I ask for a signature cookie butter latte and she give u a reg latte with a swirl of cookie butter ??
Service: 1
Quite literally the worst Dunkin location. Given this location opened up not too long ago, im surprised how terrible it is. My coffee order is CONSISTENTLY always so bad! I dont get it! The workers need to be trained immediately. Not only is my coffee always horrible, but every time i order food from here, it is also always horrible. Every time i get hashbrowns, they are soggy and taste frozen and stale. I have to ask for them extra toasted and still they are awful. I always go back thinking maybe they had an off day but no. its always consistently bad. please do better!
Food: 1
Service: 1
I wish someone at Donkin’ Donuts (corporate) would teach ALL employees how to serve bagels. Microwaving bagels (instead of using toaster) would make them chewy and later hard as rock and non-edible (specially because they were not fresh to begin with). Isn’t this one of their main product? Lol
Atmosphere: 3
Food: 2
Service: 3
Forgot utems and got something wrong
Atmosphere: 4
Food: 2
Service: 2
most unclean dunkin i have ever visited . Its dirty , none of the tables are cleaned . Please stay away from this mess.
btw, they cant even make a coffee
The donut display case seems not refrigerated as all the glazes melted and the donuts are now soggy. Additionally they are stacked on top of each other making them messy. We added sugar on the one when we got home as it was just a plain sticky donut.
Atmosphere: 4
Food: 3
Service: 5
I go here a few times a month. Always order on the mobile app. I go through the drive thru. Everything is ready on time and is prepared correctly. Good service.
Atmosphere: 5
Food: 5
Service: 5
Great and timely customer service.
Atmosphere: 5
Food: 5
Service: 5
They made my coffee wrong. Food was fine.
My order was correct and waiting ! I ordered through the app.
My 5 star review is for Bella in the drive thru on 4/10 she had the best customer service, polite attitude and a great smile ! I will return because she was so pleasant you don’t encounter that with younger employees ! She’s a plus for you guys
Food: 5
Service: 5
Restaurantji Recommends
With so many DD locations nearby, I can easily say that this one is the BEST! Yes, the drive-thru configuration is a little funky, but they are consistently fast, orders are always accurate, and I've always had great service.
Atmosphere: 5
Food: 5
Service: 5
Accidentally duplicated an order and the team was extremely helpful in resolving my issue. Everything is always fresh and correct!
Atmosphere: 5
Food: 5
Service: 5
Very nice place every thing is so nice. But Reg small cofee price is little bit higher but I am very satisfied with the service the provider.
Atmosphere: 5
Food: 5
Service: 5
First time in this location very rude service will never return went through drive through and was extremely rude told me if I don’t like service go to the one down the street I have reported to corporate very rude will not recommend anyone to this location ever!
Service: 1
Came inside.
Saw two employees working, was waiting for my order to be taken.
Saw some short messy woman on her phone just laughing and smiling..not even TRYING to see if customers is in the front.
Once she saw us, she looked so bothered while taking our order..why have this job if it’s not pleasing to you…?
Saw her name tag,, Litzy with some hearts drawn on it, she did not even wash her hands before taking our order. It’s unsanitary and disgusting.
Disappointing and disgusting store.
Wish there was other Dunkin’s more near me.
Atmosphere: 1
Food: 2
Service: 1
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