The Somerset Diner is simply a very good diner. Clean, friendly service and good food. That's what you hope for in a diner and that's what you get here.
Atmosphere: 5
Food: 4
Service: 5
Robert Leatherman
We shared a Philly cheese steak sandwich. Flavor was good but bread and portion size could be better. Service exceptional. Quiet atmosphere.
Atmosphere: 5
Food: 3
Service: 5
Natalia Bittan
This diner is like a blast from the past..you feel like you're back in the 90s and just a nice warm, cozy diner with great food and friendly service..I would definitely recommend..!!
Atmosphere: 4
Food: 4
Service: 4
Carol Goodman
Food has been better in the past. A bit bland lately. But burger and disco fries always perfect!
Atmosphere: 4
Food: 3
Service: 4
Bobby Thomas
No surprises. I enjoyed the very early morning breakfast.
Atmosphere: 4
Food: 4
Service: 5
Gerard Wilson
Today, a little after 12noon, I went there with my family of four. We usually go to this diner throughout the year. However, I am not sure if I will return any time soon. We were seated promptly, but no one ever came over to say hello or take our order. We waited 10-15 and not even a hello. We simply got up and left. Again, I am not sure if I will be returning there for a while.
Service: 1
Shauna Park
We’ve been here a bunch of times. The quality isn’t as good as other diners, but it’s on our route and enough to satisfy us. Yesterday however was a different experience. We ordered a “spiderman” for our daughter which includes linguini, 1 meatball, and tomato sauce. We knew she would like Alfredo better, so I asked the kind young waiter if the chef could do that. They agreed and we received her plate. First off, it wasn’t even linguini. It was spaghetti, but whatever not a big deal. Then we tried it and it was completely bland with no seasoning. Fine I’d rather have less sodium in my daughter’s dish anyway so we just went with it even though it tasted like just oil and cream. About 4 spoons in after my daughter refused to eat the flavorless dish, I realize there were little white chunks in the food which I thought were maybe parmigian or cream chunks. It wasn’t until I was packing the barely eaten dish that I tasted one of the chunks and i realize it was egg! which my daughter and many young children are typically allergic to. My daughter started developing a rash around her mouth and my husband had to administer Zyrtec which we thankfully always carry. Even then I wasn’t going to complain, pay, and just leave and never come back. As the young waiter came back to collect our dishes, I decided to just nicely mention it to him just in case this could possibly happen to another person or child. He was super apologetic, and we were both kind to each other about the situation. Then all of a sudden, some old white woman with a nasty face approaches us who I believe was a manager. She had her arms crossed as if she was ready to have an argument with us. I told her what had happened and she refused to believe us saying there’s literally no way eggs could have gotten in there. After A few exchanges, it was obvious that she was an idiot and didn’t even want to hear our side. I even mentioned that it didn’t even taste like Alfredo and she just looked at it and said yes that’s our Alfredo. How the heck would you know without tasting it? And when I told her it had no salt taste considering cheese has a salty taste, she said, “we don’t put salt in our Alfredo.” 🤦🏻♀️🤦🏻♀️. I said, “isn’t parmigiana cheese salty?” She said with her arms crossed still “I don’t know.” 🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️. At that point I stopped talking and told her to just take it off our check. She then comes back with a bogus excuse, saying she talked to the chef and he said there was no way there were eggs near it. Considering her word choices and the fact that a diner has frequent egg orders, there’s no way it’s impossible. I don’t think she even talked to the chef. As I was leaving, I approached our young waiter and thanked him for being so kind and that he didn’t need to call her over. I said “you were very kind, but she is not, so thank you for serving us.” Since it wasn’t his fault, we left him a good tip. What the manager doesn’t realize is that we would’ve paid for the dish and left quietly but because of her poor attitude and lack of customer service skills, she just did a disservice to her own restaurant and lost them money. She clearly hates her job and really needs to stop working there. I don’t even think any amount of training will help this woman be kinder at this point. If you go, avoid the wrinkle faced old white woman. Wish I got her name. More importantly, thankful we didn’t need to call the ambulance.
Atmosphere: 2
Food: 3
Service: 3
Nie
Some workers speak with a bad temper
Atmosphere: 5
Food: 5
Service: 1
Harry Page
My first time ordering from a place where a gentleman treated me like trash, hung up the phone on me and told me cool. I called back and asked for his name. He said his name was cranberry sauce and that was the item I was missing. All I did was explain my experience and he told me cool and hung up the phone. I would never order from this place again and
Jessica Tursi
Literally every SINGLE time I try to order something, they find some way to mess up my order. EVERY. SINGLE. TIME. Worst service at any diner I have
Food is good, all the young service staff are nice, and the host (middle aged white female) is incredibly rude. Not sure if she’s racist or just simply rude, or both. 2 stars off credited to her.
Vince
Asked for a seat away from the door because it was cold and the greeter told me if I sit there it will take a long time to be served. I sat away from. The door and the service was not bad. It was very cold though I had to eat in my hat and then when I went to the bathroom to wash my hands there was no hot water and the hand dryer blew out cold air. The heat came on one time in the 90 minutes we were there. Most people dined in their hats or scarves. I did not have dessert because I started sneezing and was afraid I would catch a cold. I don't think I will be returning here any time soon.
Atmosphere: 4
Food: 3
Service: 1
Christoper Donoghue
horrible service, especially the guy who answers the phone , to be honest it just sucked all around
Claudette
I haven't been there enough to give 5 stars, however I plan to return and update. The diner has a nice atmosphere, I was served well and the food was good.
Alex D
Food is okay but service is very good and spacious to sit with friends
The Somerset Diner is simply a very good diner. Clean, friendly service and good food. That's what you hope for in a diner and that's what you get here.
Atmosphere: 5
Food: 4
Service: 5
We shared a Philly cheese steak sandwich. Flavor was good but bread and portion size could be better. Service exceptional. Quiet atmosphere.
Atmosphere: 5
Food: 3
Service: 5
This diner is like a blast from the past..you feel like you're back in the 90s and just a nice warm, cozy diner with great food and friendly service..I would definitely recommend..!!
Atmosphere: 4
Food: 4
Service: 4
Food has been better in the past. A bit bland lately. But burger and disco fries always perfect!
Atmosphere: 4
Food: 3
Service: 4
No surprises. I enjoyed the very early morning breakfast.
Atmosphere: 4
Food: 4
Service: 5
Today, a little after 12noon, I went there with my family of four. We usually go to this diner throughout the year. However, I am not sure if I will return any time soon. We were seated promptly, but no one ever came over to say hello or take our order. We waited 10-15 and not even a hello. We simply got up and left. Again, I am not sure if I will be returning there for a while.
Service: 1
We’ve been here a bunch of times. The quality isn’t as good as other diners, but it’s on our route and enough to satisfy us. Yesterday however was a different experience. We ordered a “spiderman” for our daughter which includes linguini, 1 meatball, and tomato sauce. We knew she would like Alfredo better, so I asked the kind young waiter if the chef could do that. They agreed and we received her plate. First off, it wasn’t even linguini. It was spaghetti, but whatever not a big deal. Then we tried it and it was completely bland with no seasoning. Fine I’d rather have less sodium in my daughter’s dish anyway so we just went with it even though it tasted like just oil and cream. About 4 spoons in after my daughter refused to eat the flavorless dish, I realize there were little white chunks in the food which I thought were maybe parmigian or cream chunks. It wasn’t until I was packing the barely eaten dish that I tasted one of the chunks and i realize it was egg! which my daughter and many young children are typically allergic to. My daughter started developing a rash around her mouth and my husband had to administer Zyrtec which we thankfully always carry. Even then I wasn’t going to complain, pay, and just leave and never come back. As the young waiter came back to collect our dishes, I decided to just nicely mention it to him just in case this could possibly happen to another person or child. He was super apologetic, and we were both kind to each other about the situation. Then all of a sudden, some old white woman with a nasty face approaches us who I believe was a manager. She had her arms crossed as if she was ready to have an argument with us. I told her what had happened and she refused to believe us saying there’s literally no way eggs could have gotten in there. After A few exchanges, it was obvious that she was an idiot and didn’t even want to hear our side. I even mentioned that it didn’t even taste like Alfredo and she just looked at it and said yes that’s our Alfredo. How the heck would you know without tasting it? And when I told her it had no salt taste considering cheese has a salty taste, she said, “we don’t put salt in our Alfredo.” 🤦🏻♀️🤦🏻♀️. I said, “isn’t parmigiana cheese salty?” She said with her arms crossed still “I don’t know.” 🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️. At that point I stopped talking and told her to just take it off our check. She then comes back with a bogus excuse, saying she talked to the chef and he said there was no way there were eggs near it. Considering her word choices and the fact that a diner has frequent egg orders, there’s no way it’s impossible. I don’t think she even talked to the chef. As I was leaving, I approached our young waiter and thanked him for being so kind and that he didn’t need to call her over. I said “you were very kind, but she is not, so thank you for serving us.” Since it wasn’t his fault, we left him a good tip. What the manager doesn’t realize is that we would’ve paid for the dish and left quietly but because of her poor attitude and lack of customer service skills, she just did a disservice to her own restaurant and lost them money. She clearly hates her job and really needs to stop working there. I don’t even think any amount of training will help this woman be kinder at this point. If you go, avoid the wrinkle faced old white woman. Wish I got her name. More importantly, thankful we didn’t need to call the ambulance.
Atmosphere: 2
Food: 3
Service: 3
Some workers speak with a bad temper
Atmosphere: 5
Food: 5
Service: 1
My first time ordering from a place where a gentleman treated me like trash, hung up the phone on me and told me cool. I called back and asked for his name. He said his name was cranberry sauce and that was the item I was missing. All I did was explain my experience and he told me cool and hung up the phone. I would never order from this place again and
Literally every SINGLE time I try to order something, they find some way to mess up my order. EVERY. SINGLE. TIME. Worst service at any diner I have
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food is good, all the young service staff are nice, and the host (middle aged white female) is incredibly rude. Not sure if she’s racist or just simply rude, or both. 2 stars off credited to her.
Asked for a seat away from the door because it was cold and the greeter told me if I sit there it will take a long time to be served. I sat away from. The door and the service was not bad. It was very cold though I had to eat in my hat and then when I went to the bathroom to wash my hands there was no hot water and the hand dryer blew out cold air. The heat came on one time in the 90 minutes we were there. Most people dined in their hats or scarves. I did not have dessert because I started sneezing and was afraid I would catch a cold. I don't think I will be returning here any time soon.
Atmosphere: 4
Food: 3
Service: 1
horrible service, especially the guy who answers the phone , to be honest it just sucked all around
I haven't been there enough to give 5 stars, however I plan to return and update. The diner has a nice atmosphere, I was served well and the food was good.
Food is okay but service is very good and spacious to sit with friends
Atmosphere: 5
Food: 4
Service: 5
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