Great Food; Great atmosphere. On the expensive side, but worth it. They have to do a better job with the internet menu, the hibachi items disappear on the dinner selections.
Nick Addams
This place has gone down hill. I'm actually calling the health department immediately. It's a if they have never heard of cross containmination. Charged way to much for a bad meal, raw chicken was handled incorrectly in front of us and instead of fixing it the chef denied it. Was charged fully for our meal that we didn't eat. Thanks for running my kids birthday dinner. Never coming here ever again. Now I can see why others have spoken about the food safety issues.
Atmosphere: 3
Food: 1
Service: 1
Erin Conner
Waiter had no idea what he was doing the other night. Messed up our order, didn't bring takeout containers after we asked. Almost nothing vegetarian. Can't even get tofu in the hibachi. Sushi palace and Hiroshi are so much better
Daniel Bautista
Habachi was good with excellent service. Would recommend
Atmosphere: 4
Food: 4
Service: 5
Nard Bonner
We had a fine meal.We all chose various typical Hibachi fare.Service good.Chef entertaining.Overall a fun time.
Atmosphere: 4
Food: 3
Service: 4
XP D.
Crowd, busy and folks need to share table from different family due to how popular it is on a Friday night. It is a nice place. A lot of people celebrate birthdays.
jackie wong
food is good but service is definitely a bit questionable. got rushed out of our seats multiple times and turns out they automatically set an 18% tip for dine in when paying with card ?
Food: 4
Service: 3
pamela Richardson
Enjoy my time with my granddaughter & daughter and the chef of entertaining ?
Atmosphere: 4
Food: 4
Service: 4
Crystal R.
Food was ok the shrimp was not cleaned service was alright not as attentive to to tables
Won't go back. Refused a birthday Ice cream for my 13 yr old. 'No dessert today' rushed us out. Very dissapointed. Shogun on 22 does a great birthday celebration.
Schea B.
Went New Years eve. My kids had to use the bathroom. I waited outside the bathroom door and there were bugs all over the walls in the hallway outside the bathrooms. Food was good but that bug situation was too much for me to handle.
Heather R.
HORRID HURRIED HIBACHI EXPERIENCE. HARD PASS for the future! We had a reservation for 5 people, but they were waiting for others to come in to fill the hibachi table before they sat us. The head hostess (ring leader) who appeared to run the circus was the most unpleasant woman I've ever witnessed in the restaurant industry. She was extremely rude and rushed to her staff as well as customers. Salad and Soup was already at our place setting when we were finally seated. We barely had a chance to review the menu before the waiter was wanting to take our order. My husband ordered 4 sushi rolls directly from the menu without any alterations and the waiter came back to our table 3 times to confirm said rolls. The ONLY positive was the hibachi chef Antony who was put on the spot as the waiter forgot one of the steaks someone had ordered. We were not even 1/2 way through with eating our meals and our waiter brought us our checks and threw plastic take out bags and containers in front of us partially on the hot grill - part of the plastic bag melted onto the hibachi grill. We weren't asked if we wanted a drink refill or dessert. My friend and her husband (who had a separate bill than us) asked the waiter why she was charged $4 for noodles as it was included in the hibachi dinner. Turns out the waiter inadvertently charged my side of fried rice onto their bill and simply said,"oh that's theirs". Didn't amend the bills. The head hostess swooped in to gather the payments and I said to her that I've never felt so rushed at a dinner in my life and that we will never be back. She replied and I quote, " I don't care, I'm not the owner." We were in & out of this establishment in less than an hour on a Saturday evening. We have an exchange student who had never experienced hibachi before and were excited to share this with her. When we were exiting the establishment, I approached the Head Hostess in the Foyer at the hostess stand to inquire to speak to a manager. She told me there was not a manager in until later in the evening. On Sunday when the restaurant opened, I called in to speak to a manager or the owner. It sounded like the same Head Hostess from the night before that answered the phone and she told me the owner will not be in until closing time and doesn't speak English -only speaks Mandarin which is fine, because I do have a friend who speaks Mandarin. Apparently there is not any management there or this horrible head hostess is the manager and doesn't want to admit it to avoid providing customer service. We spent over $100 for our family of 3 and left annoyed with indigestion. Spend your hard earned money at Sushi Yokohama right up the street which is normally our FIRST & ONLY choice, but we wanted our Slovakian daughter to see the cooking demo & they don't have the actual grilling done in front of you. Sushi Yokohama's staff is exceptional and their food is incredibly superior!
Camilo Mos
To start with, and unforgivable, the hostess is imperious and downright rude. The rest of the staff is cordial and deserves a better boss.The place is incredibly busy, which makes for a conveyer belt experience. As you would expect with such a busy place, the staff is rushed and pressured to keep things moving, the service is mechanical and the attendants robotic,The food is just edible, soaked in duck and soy sauces and other similar flavor enhancers. The steak and the shrimp and the pasta all tasted virtually identical. The cleanliness is just pasable.There isn’t a single window in the entire restaurant, it has a weird underground bunker feel to it. It is dark and feels constricted. The air feels dingy and lacks ventilation.All in all a mediocre experience.
Atmosphere: 3
Food: 3
Service: 3
Marissa M.
food was good. the one thing that really pissed us off was 39 minutes into our reservation.:: the chef wasn't even done cooking. the server came over with our check and Togo boxes lol. i asked for ice cream for the kids after dinner. they told me no they put the dessert away already... it was 6:39 lol. they were so rude. we spent a lot of money. it would have been nice to actually be able to eat my food
Great Food; Great atmosphere. On the expensive side, but worth it. They have to do a better job with the internet menu, the hibachi items disappear on the dinner selections.
This place has gone down hill. I'm actually calling the health department immediately. It's a if they have never heard of cross containmination. Charged way to much for a bad meal, raw chicken was handled incorrectly in front of us and instead of fixing it the chef denied it. Was charged fully for our meal that we didn't eat. Thanks for running my kids birthday dinner. Never coming here ever again. Now I can see why others have spoken about the food safety issues.
Atmosphere: 3
Food: 1
Service: 1
Waiter had no idea what he was doing the other night. Messed up our order, didn't bring takeout containers after we asked. Almost nothing vegetarian. Can't even get tofu in the hibachi. Sushi palace and Hiroshi are so much better
Habachi was good with excellent service. Would recommend
Atmosphere: 4
Food: 4
Service: 5
We had a fine meal.We all chose various typical Hibachi fare.Service good.Chef entertaining.Overall a fun time.
Atmosphere: 4
Food: 3
Service: 4
Crowd, busy and folks need to share table from different family due to how popular it is on a Friday night. It is a nice place. A lot of people celebrate birthdays.
food is good but service is definitely a bit questionable. got rushed out of our seats multiple times and turns out they automatically set an 18% tip for dine in when paying with card ?
Food: 4
Service: 3
Enjoy my time with my granddaughter & daughter and the chef of entertaining ?
Atmosphere: 4
Food: 4
Service: 4
Food was ok the shrimp was not cleaned service was alright not as attentive to to tables
Very fun!
Restaurantji Recommends
Won't go back. Refused a birthday Ice cream for my 13 yr old. 'No dessert today' rushed us out. Very dissapointed. Shogun on 22 does a great birthday celebration.
Went New Years eve. My kids had to use the bathroom. I waited outside the bathroom door and there were bugs all over the walls in the hallway outside the bathrooms. Food was good but that bug situation was too much for me to handle.
HORRID HURRIED HIBACHI EXPERIENCE. HARD PASS for the future! We had a reservation for 5 people, but they were waiting for others to come in to fill the hibachi table before they sat us. The head hostess (ring leader) who appeared to run the circus was the most unpleasant woman I've ever witnessed in the restaurant industry. She was extremely rude and rushed to her staff as well as customers. Salad and Soup was already at our place setting when we were finally seated. We barely had a chance to review the menu before the waiter was wanting to take our order. My husband ordered 4 sushi rolls directly from the menu without any alterations and the waiter came back to our table 3 times to confirm said rolls. The ONLY positive was the hibachi chef Antony who was put on the spot as the waiter forgot one of the steaks someone had ordered. We were not even 1/2 way through with eating our meals and our waiter brought us our checks and threw plastic take out bags and containers in front of us partially on the hot grill - part of the plastic bag melted onto the hibachi grill. We weren't asked if we wanted a drink refill or dessert. My friend and her husband (who had a separate bill than us) asked the waiter why she was charged $4 for noodles as it was included in the hibachi dinner. Turns out the waiter inadvertently charged my side of fried rice onto their bill and simply said,"oh that's theirs". Didn't amend the bills. The head hostess swooped in to gather the payments and I said to her that I've never felt so rushed at a dinner in my life and that we will never be back. She replied and I quote, " I don't care, I'm not the owner." We were in & out of this establishment in less than an hour on a Saturday evening. We have an exchange student who had never experienced hibachi before and were excited to share this with her. When we were exiting the establishment, I approached the Head Hostess in the Foyer at the hostess stand to inquire to speak to a manager. She told me there was not a manager in until later in the evening. On Sunday when the restaurant opened, I called in to speak to a manager or the owner. It sounded like the same Head Hostess from the night before that answered the phone and she told me the owner will not be in until closing time and doesn't speak English -only speaks Mandarin which is fine, because I do have a friend who speaks Mandarin. Apparently there is not any management there or this horrible head hostess is the manager and doesn't want to admit it to avoid providing customer service. We spent over $100 for our family of 3 and left annoyed with indigestion. Spend your hard earned money at Sushi Yokohama right up the street which is normally our FIRST & ONLY choice, but we wanted our Slovakian daughter to see the cooking demo & they don't have the actual grilling done in front of you. Sushi Yokohama's staff is exceptional and their food is incredibly superior!
To start with, and unforgivable, the hostess is imperious and downright rude. The rest of the staff is cordial and deserves a better boss.The place is incredibly busy, which makes for a conveyer belt experience. As you would expect with such a busy place, the staff is rushed and pressured to keep things moving, the service is mechanical and the attendants robotic,The food is just edible, soaked in duck and soy sauces and other similar flavor enhancers. The steak and the shrimp and the pasta all tasted virtually identical. The cleanliness is just pasable.There isn’t a single window in the entire restaurant, it has a weird underground bunker feel to it. It is dark and feels constricted. The air feels dingy and lacks ventilation.All in all a mediocre experience.
Atmosphere: 3
Food: 3
Service: 3
food was good. the one thing that really pissed us off was 39 minutes into our reservation.:: the chef wasn't even done cooking. the server came over with our check and Togo boxes lol. i asked for ice cream for the kids after dinner. they told me no they put the dessert away already... it was 6:39 lol. they were so rude. we spent a lot of money. it would have been nice to actually be able to eat my food