Wendy's
420 US-46, South Hackensack
(201) 229-1619
Recent Reviews
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Go here if you have too much time to waste. Customer service is also poor
Atmosphere: 3
Food: 3
Service: 1
Food is great every time. It’s the service that is lacking. They tend to be rude and sound miserable. There’s probably only one person that is ever decent. My question and concern is HOW are you guys going to start charging for sauces and not put them in the bag. I checked thinking I’m good because sometimes they’re hidden underneath but I got home and there’s nothing. Mind you they also tend to leave the window right away right after handing you everything so you can’t ask them for anything until you can wave someone down.
Food: 5
Service: 1
Went to this Wendy’s today and the ladies in the drive thru clearly didn’t want to work. No coffee for some reason and then after I purchased 2 combos and spent 30 bucks they refused to give me a single sauce without paying extra. How do you refuse to provide a sauce with 2 meals with fries that the customer spent $30 on? They were rude about it too and that made zero sense. Not going back here again and I was going often.
Food: 1
Service: 1
Good 👍
Atmosphere: 5
Food: 5
Service: 5
The young man and woman working on the night of 11/3/25 are always lazy and rude at this location. Refused to remake an uber eats order stolen by another person, even with the Uber agent calling them to request a remake. Horrible attitude as always.
Service: 1
Now they charge for one sauce. I eat my fries as is.... Yea okay.
Atmosphere: 1
Food: 3
Service: 1
They often forget items I order and give attitude when I have to drive all the way back WITH my receipt to pick up what’s missing. They also never give sauces. Every time I ask they give me negative attitudes. I’ll spend like 30-50$ on food and then they want to give me only ONE sauce of my choosing. Sometimes they even want to charge me for sauces !! I should at least be able to receive enough for what was ordered and paid for. Especially considering half my order is usually missing. Please do better. Eating out is a luxury and privilege these days and sometimes getting off work this late- options are limited.
Atmosphere: 2
Food: 2
Service: 1
The guy working drive thru on Monday Night, October 13, 2025 has a disgusting attitude and picks his butt every 20 seconds.
Atmosphere: 1
Food: 1
Service: 1
Sent me the wrong order
Food: 1
This is a great Wendy's! Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service has long faces and unfriendly personalities.
Atmosphere: 3
Food: 4
Service: 3
Service has long faces and unfriendly personalities.
Atmosphere: 3
Food: 4
Service: 3
This location took 250 of my points instead of using the Coupon for FREE chicken sandwich with purchase. I didn't request to use my points.
They don't know what they are doing.
ILLEGALS.
Atmosphere: 1
Food: 1
Service: 1
It's a solid Wendy's, but it's always freezing any time I go.
Atmosphere: 4
Food: 5
Service: 5
My wife and I love the Dave's Double with cheese, no onions and the classic Frosty. We have been to this Wendy's and they get the order right each time and the burger always tastes freshly made.
The restaurant is clean. For fast food, what more could you ask?
Atmosphere: 4
Food: 5
Service: 5
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