Dunkin'

719 Mountain Ave, Springfield
(973) 376-6658

Recent Reviews

Sort by
Paul Cohen

Nice modern Dunkin. Great service friendly people. Nice clean sleek interior.

Atmosphere: 5

Food: 5

Service: 5

Lili Aleman

They don't know how to prepare coffee. The coffee doesn't look fresh. The cream seems to have curdled in the coffee.

sasha m

Always a long wait, completely watered down cold brew twice in a row. Never had this experience at a Dunkin.

Food: 1

Service: 1

Keith Flemming

IT'S ALWAYS WORTH THE TRIP TO GO TO THIS DUNKIN DONUTS 🍩 😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnuts

natalie marie

Zero stars for this place. I have reported them to corporate for the rudeness I was given here. I showed up here at 7:50 on dec. 1 and the place was closed up, When i called the store to asked why the lady said its basically 8 and i may not speak to a manager or have her name. She needs fired and you need some serious rebranding of staff here. I will continue to press this issue until resolved. Closing early and then being rude is not correct work ethic and needs to be looked into.

Atmosphere: 1

Food: 1

Service: 1

Constance Aloupis

Great people

Marty R

Give me what I ordered on the app.

Atmosphere: 5

Food: 5

Service: 5

Frederick Makasakit

The Asian lady who is at the register has some type of attitude. I used my rewards for a drink (frozen coffee) and a bagel she charged me $9 for my order when all I should have been charged for is my bagel. She always has an attitude towards me (also an Asian) an not sure how she treats other people. I guess if you are not a regular she is not nice to you? I will no longer give that store my business. There are other Dunkin in the area where customers are treated with respect.

Atmosphere: 1

Food: 3

Service: 1

Owen K

There are two customers and four employees. One employee making the food order for the other customer. Other employees doing nothing. I ordered a coffee, waited a bit and had to ask them to pour it.

Service: 1

Melvin Maltez

Very unprofessional service. The person at the counter was rude.

Atmosphere: 1

Food: 5

Service: 1

abdul alnajar

Food cross contaminated
Be careful
Very dangerous

Atmosphere: 1

Food: 1

Service: 1

Kingfart3

Hair in my food and incorrect order given and when asked for proper drink given attitude by heads employees

Atmosphere: 3

Food: 1

Service: 1

Lexx Diamond

Employees don't speak, very

Atmosphere: 1

Food: 4

Service: 1

April Hedgepeth

Good customer service.

Atmosphere: 5

Service: 5

Stephen Gibney

The coffee's perfect here people are very friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Loading...