Someone needs to sue this place. Its free donut Weds and although I had a coffee in hand they REFUSED to give me my free donut. This is the USA! When you advertise free donut Weds you get your free donut. The owner and manager are too cowardly to reply.
Atmosphere: 1
Food: 1
Service: 1
Molivo Olivo
Stopped in for coffee and donut At approx. 9pm the service was good but upon driving home while drinking my coffee i had to toss it because it tasted like it was watered down with no taste also the donut washard and tasteless
Of the local chain this is the best because the service is excellent
Atmosphere: 5
Food: 5
Service: 5
Divyesh Thakkar
All new Renovated Next Gen Dunkin and Baskin Robbins Combo store nice interior and dining area, new young and energetic quick service team.
Eve Schmidt
Told me to wake up when they messed up my order.
Service: 1
Justin Smith
Very clean, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Treasure Acosta
The Indian woman with the bun in her hair was very rude. She put her hand in my face when I asked for my little sister's drink to be corrected as she can not drink green tea. Very unpleasant.
Service: 1
Sailor's Mouth
Well it's great to have a seat and enjoy my coffee at this Springfield Dunkin, but I really wish they would change the CNN channel . I'd rather have them put on a relaxing music cable channel and feel comfortable ..
Atmosphere: 5
Service: 5
Manoj Bhartiya
The manager, Sheila, is acting unreasonably. I've witnessed her getting into arguments with customers before, and today, unfortunately, it involved me. My 3-year-old son was trying to choose between donuts, and she seemed frustrated. She handed me coffee that wasn't hot, likely from an old batch. When I asked for a fresh one, she yelled at me. It was very rude. Since coffee from an old batch tends to be cold, I left the coffee there and exited. She didn't show any remorse or offer a replacement. Eventually, I got a new one from a different Dunkin' Donuts.
I read others posts about Sheila, she is crazy and always angry and upset towards their customers. This brings down other good staffs who work around and trying to do better. Wondering managements hasn't taken any action against her.
Service: 1
Manoj B
The manager, Sheila, is acting unreasonably. I've witnessed her getting into arguments with customers before, and today, unfortunately, it involved me. My 3-year-old son was trying to choose between donuts, and she seemed frustrated. She handed me coffee that wasn't hot, likely from an old batch. When I asked for a fresh one, she yelled at me. It was very rude. Since coffee from an old batch tends to be cold, I left the coffee there and exited. She didn't show any remorse or offer a replacement. Eventually, I got a new one from a different Dunkin' Donuts.
Service: 1
Anna JT
The cleanest and coziest Dunkin around with a large sitting area off to the side.
Someone needs to sue this place. Its free donut Weds and although I had a coffee in hand they REFUSED to give me my free donut. This is the USA! When you advertise free donut Weds you get your free donut. The owner and manager are too cowardly to reply.
Atmosphere: 1
Food: 1
Service: 1
Stopped in for coffee and donut
At approx. 9pm the service was good but upon driving home while drinking my coffee i had to toss it because it tasted like it was watered down with no taste also the donut washard and tasteless
Parking: Thhis place was very clean
Wheelchair accessibility: Definetly wheelchair accessable
Atmosphere: 4
Food: 2
Service: 4
Thanks guys
Atmosphere: 5
Food: 5
Service: 5
Of the local chain this is the best because the service is excellent
Atmosphere: 5
Food: 5
Service: 5
All new Renovated Next Gen Dunkin and Baskin Robbins Combo store nice interior and dining area, new young and energetic quick service team.
Told me to wake up when they messed up my order.
Service: 1
Very clean, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
The Indian woman with the bun in her hair was very rude. She put her hand in my face when I asked for my little sister's drink to be corrected as she can not drink green tea. Very unpleasant.
Service: 1
Well it's great to have a seat and enjoy my coffee at this Springfield Dunkin, but I really wish they would change the CNN channel . I'd rather have them put on a relaxing music cable channel and feel comfortable ..
Atmosphere: 5
Service: 5
The manager, Sheila, is acting unreasonably. I've witnessed her getting into arguments with customers before, and today, unfortunately, it involved me. My 3-year-old son was trying to choose between donuts, and she seemed frustrated. She handed me coffee that wasn't hot, likely from an old batch. When I asked for a fresh one, she yelled at me. It was very rude. Since coffee from an old batch tends to be cold, I left the coffee there and exited. She didn't show any remorse or offer a replacement. Eventually, I got a new one from a different Dunkin' Donuts.
Service: 1
Restaurantji Recommends
Clean shop and fast service.
Atmosphere: 4
Food: 4
Service: 5
I read others posts about Sheila, she is crazy and always angry and upset towards their customers. This brings down other good staffs who work around and trying to do better. Wondering managements hasn't taken any action against her.
Service: 1
The manager, Sheila, is acting unreasonably. I've witnessed her getting into arguments with customers before, and today, unfortunately, it involved me. My 3-year-old son was trying to choose between donuts, and she seemed frustrated. She handed me coffee that wasn't hot, likely from an old batch. When I asked for a fresh one, she yelled at me. It was very rude. Since coffee from an old batch tends to be cold, I left the coffee there and exited. She didn't show any remorse or offer a replacement. Eventually, I got a new one from a different Dunkin' Donuts.
Service: 1
The cleanest and coziest Dunkin around with a large sitting area off to the side.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Pink donut
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