I am a loyal Dunkin girlie. But I am new to the app and trying to order ahead. So I ordered today while rushing to my appointment. When I got there my order wasn’t ready smh. So I told them i ordered and I am still waiting - the lady proceeded to make it but I didn’t realize today was free donut with your coffee purchase- which I saw on big signs at the store—-(I ordered 2 coffees and 2 sandwiches). so I asked the lady(said her name was Fas) for the free donut to go with my purchase she said “no… u didn’t order it on the app”. I explained that I didn’t know , but I clearly purchased coffees and can I just get the free donut . She said “no” and proceeded to look passed me and speak to the lady behind me “how can I help you?”
Smh extremely rude. I asked again if I can please have the donut since I didn’t know I was supposed to order - and I was apologetic . She yelled “ no you should’ve ordered it on the app !” And started shaking the receipt aggressively in the air . And I hawked for her name. On the way out- other customers apologized on her behalf and said how mean she normally is —- I don’t think this is the job for her and she is a bad representation of what Dunkin is supposed to bring —-JOY
ALL FOR A DONUT- I just wanted to be a big back in peace . Never again am I going back to this Dunkin. Food was decent tho.
Atmosphere: 1
Food: 3
Service: 1
luis canaveral
Good food but bad service, I ordered a small order and had to wait more than 15 minutes, in the end I had to leave without it since I had to take the train
Atmosphere: 2
Food: 2
Service: 1
Carlos Camacho
They treated me very well but the bathroom is kept closed as a customer drinking coffee, juice, sometimes we have to go to the bathroom.
Atmosphere: 3
Food: 5
Service: 5
Scott K
Stopped for a late night coffee - fast and friendly service right as they were closing!
Atmosphere: 4
Food: 5
Service: 5
Chef Isaac
Always dirty and staff is constantly getting orders wrong. A small iced coffee and a donut was 6 dollars, such a ripoff this place sucks im never going back.
Atmosphere: 1
Food: 1
Service: 1
Argyra Lapchuk
Good service. However, I ordered hot coffee with regular milk and received it with either cream or half and half.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese
MIRIAM LUGO-RODRIGUEZ
Very disrespectful and rude this Philippine lady who Works in this location today city mail carrier was requesting a plastic cup and she refuse to give the USPS employee a cup. The manager should know who hire and train better customer service. I witness that so sad. I would never go there again. Business like this should be grateful to our carriers.
Atmosphere: 1
Service: 1
Orhan Baba
Busy and popular a place. Parking lot is paid parking.
Atmosphere: 4
Food: 5
Service: 5
Damien Hall
Not atmospheric. It's a little cookie-cutter Dunkin'. But my latte was the best coffee I'd had for weeks.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts
Evelyn ReDavid
It is in front of the train station, surrounded by other restaurants. Good service and fresh donuts, thank you.
Workers are rude on top of getting my drink wrong Lady at the cashier wanted to argue with me because I wanted a refund for a drink They made wrong go to the one around the
Atmosphere: 1
Food: 1
Service: 1
Anthony P
A very good Dunkin Donuts with speedy service and freshDonuts. and donuts.
Parking: Street parking if available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
C
This place closed at 8:50pm on Sunday when the hours are 10:00pm. The hours say they are open till 10pm on Sunday. A bunch of kids refused to work the whole shift and locked the doors.
Lam Fo
Used the mobile app. In and out ??
Atmosphere: 5
Food: 5
Service: 5
Marcelo E. Lopez A.
The Dunkin location is clean and service is good. It's a very convenient location to grab some coffee and snacks.
I am a loyal Dunkin girlie. But I am new to the app and trying to order ahead. So I ordered today while rushing to my appointment. When I got there my order wasn’t ready smh. So I told them i ordered and I am still waiting - the lady proceeded to make it but I didn’t realize today was free donut with your coffee purchase- which I saw on big signs at the store—-(I ordered 2 coffees and 2 sandwiches). so I asked the lady(said her name was Fas) for the free donut to go with my purchase she said “no… u didn’t order it on the app”. I explained that I didn’t know , but I clearly purchased coffees and can I just get the free donut . She said “no” and proceeded to look passed me and speak to the lady behind me “how can I help you?”
Smh extremely rude. I asked again if I can please have the donut since I didn’t know I was supposed to order - and I was apologetic . She yelled “ no you should’ve ordered it on the app !” And started shaking the receipt aggressively in the air . And I hawked for her name. On the way out- other customers apologized on her behalf and said how mean she normally is —- I don’t think this is the job for her and she is a bad representation of what Dunkin is supposed to bring —-JOY
ALL FOR A DONUT- I just wanted to be a big back in peace . Never again am I going back to this Dunkin. Food was decent tho.
Atmosphere: 1
Food: 3
Service: 1
Good food but bad service, I ordered a small order and had to wait more than 15 minutes, in the end I had to leave without it since I had to take the train
Atmosphere: 2
Food: 2
Service: 1
They treated me very well but the bathroom is kept closed as a customer drinking coffee, juice, sometimes we have to go to the bathroom.
Atmosphere: 3
Food: 5
Service: 5
Stopped for a late night coffee - fast and friendly service right as they were closing!
Atmosphere: 4
Food: 5
Service: 5
Always dirty and staff is constantly getting orders wrong. A small iced coffee and a donut was 6 dollars, such a ripoff this place sucks im never going back.
Atmosphere: 1
Food: 1
Service: 1
Good service. However, I ordered hot coffee with regular milk and received it with either cream or half and half.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese
Very disrespectful and rude this Philippine lady who Works in this location today city mail carrier was requesting a plastic cup and she refuse to give the USPS employee a cup. The manager should know who hire and train better customer service. I witness that so sad. I would never go there again. Business like this should be grateful to our carriers.
Atmosphere: 1
Service: 1
Busy and popular a place. Parking lot is paid parking.
Atmosphere: 4
Food: 5
Service: 5
Not atmospheric. It's a little cookie-cutter Dunkin'. But my latte was the best coffee I'd had for weeks.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts
It is in front of the train station, surrounded by other restaurants. Good service and fresh donuts, thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Workers are rude on top of getting my drink wrong Lady at the cashier wanted to argue with me because I wanted a refund for a drink They made wrong go to the one around the
Atmosphere: 1
Food: 1
Service: 1
A very good Dunkin Donuts with speedy service and freshDonuts. and donuts.
Parking: Street parking if available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
This place closed at 8:50pm on Sunday when the hours are 10:00pm. The hours say they are open till 10pm on Sunday. A bunch of kids refused to work the whole shift and locked the doors.
Used the mobile app. In and out ??
Atmosphere: 5
Food: 5
Service: 5
The Dunkin location is clean and service is good. It's a very convenient location to grab some coffee and snacks.
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