My son ordered food on 3/25/24 745 pmdelivery. No food arrived. We started calling the restaurant at 8 pm until 845 pm. Nobody answered. It was charged already to my bank account. Why
George A
The food is too salty, the utensils are rusty and dirty and the place looks topsy-turvy.
Atmosphere: 1
Food: 1
Service: 1
Stephan Lee
The Mongolian Beef should be renamed Mongolian Onions! 17.95 for onions with a few pieces of beef mixed in. The few pieces of beef that were mixed in were overwhelmed by the taste of onions. Very
Food: 1
marina phili
Food use to be amazing. Now it's mediocre and the staff is terrible. If they were just a tad bit nicer it would be semi ok. Absolutely terrible when it comes to guest experience.
Atmosphere: 1
Food: 2
Service: 1
rubin lerer
Food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup
Rafael Peralta Jr
They were rude.
Robyn Taffe
New owners! They are rude and the food is awful. This rating is after I ordered from the new owners on 3 separate occasions. The place looks like a quick takeout spot with boxes placed throughout the restaurant.The woman in the front who also answered the phone was nasty and rude. She needs etiquette training.This is no longer a nice family restaurant in Tneck. As a customer for over 20 years, I will NEVER go back there again.
Atmosphere: 1
Food: 1
Service: 1
Anthony Van Zwaren, J.D.
We used to go to Empire Hunan regularly before they stopped serving indoor dining during the pandemic. We then noticed it had reopened recently. First tipoff things changed was that it was nearly empty on a Friday night. Decor had changed. They didn't offer some if the pre dinner appetizers. Silverware, glasses and teapot were dirty. We could not finish our meals and no one asked if there was an issue. Then we learned ot was under new ownership. We never returned.
Atmosphere: 1
Food: 1
Service: 1
Nicole
Terrible place to go
Atmosphere: 1
Food: 1
Service: 1
Dennis R
Bought 3 Lunch specials2 boneless spare ribs1 Shrimp w/broccoliThe ribs..both portions..we're overdone and unedible ..Though it was a Lunch special...it was Truly Way overcooked and old...Should have been Embarrassed to serve it...
Save your money - food is terrible.We ordered vegetable spring rolls, cold sesame noodles and scallion pancakes. All of it absolutely tasteless.Needless to say, we won't be ordering from there again.Food was much better under the previous management.Don't management eat the food they cook? If they did, surely they'd want to greatly improve it.
My son ordered food on 3/25/24 745 pmdelivery. No food arrived. We started calling the restaurant at 8 pm until 845 pm. Nobody answered. It was charged already to my bank account. Why
The food is too salty, the utensils are rusty and dirty and the place looks topsy-turvy.
Atmosphere: 1
Food: 1
Service: 1
The Mongolian Beef should be renamed Mongolian Onions! 17.95 for onions with a few pieces of beef mixed in. The few pieces of beef that were mixed in were overwhelmed by the taste of onions. Very
Food: 1
Food use to be amazing. Now it's mediocre and the staff is terrible. If they were just a tad bit nicer it would be semi ok. Absolutely terrible when it comes to guest experience.
Atmosphere: 1
Food: 2
Service: 1
Food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup
They were rude.
New owners! They are rude and the food is awful. This rating is after I ordered from the new owners on 3 separate occasions. The place looks like a quick takeout spot with boxes placed throughout the restaurant.The woman in the front who also answered the phone was nasty and rude. She needs etiquette training.This is no longer a nice family restaurant in Tneck. As a customer for over 20 years, I will NEVER go back there again.
Atmosphere: 1
Food: 1
Service: 1
We used to go to Empire Hunan regularly before they stopped serving indoor dining during the pandemic. We then noticed it had reopened recently. First tipoff things changed was that it was nearly empty on a Friday night. Decor had changed. They didn't offer some if the pre dinner appetizers. Silverware, glasses and teapot were dirty. We could not finish our meals and no one asked if there was an issue. Then we learned ot was under new ownership. We never returned.
Atmosphere: 1
Food: 1
Service: 1
Terrible place to go
Atmosphere: 1
Food: 1
Service: 1
Bought 3 Lunch specials2 boneless spare ribs1 Shrimp w/broccoliThe ribs..both portions..we're overdone and unedible ..Though it was a Lunch special...it was Truly Way overcooked and old...Should have been Embarrassed to serve it...
Food: 1
Restaurantji Recommends
Save your money - food is terrible.We ordered vegetable spring rolls, cold sesame noodles and scallion pancakes. All of it absolutely tasteless.Needless to say, we won't be ordering from there again.Food was much better under the previous management.Don't management eat the food they cook? If they did, surely they'd want to greatly improve it.
Food: 1
Food was good.
Atmosphere: 1
Food: 3
Service: 1
The food was delicious and the service was great.
Very Poor customer service.
The service was super the food was great and fun
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