Diana isn’t the friendliest in the morning but I guess we got through it . The drink changed . Thank God i Had A gift Card from a friend and didn’t have to spend my money because i’d be pissed.
Atmosphere: 1
Food: 1
Service: 1
Amgad Barakat
The outlet is great and well located inside the hotel.
Atmosphere: 5
Food: 4
Service: 4
Shay Livnat
Great green matcha tea, friendly staff.
Atmosphere: 5
Food: 4
Service: 5
L Frank
This location is so hit or miss on their drinks, sometimes you get one that is made wrong and tastes awful. They did fix a drink for me that was messed up but not before finishing a conversation among themseleves before they got to me.
Service: 1
Chris Warton
No inside seating. Counter service and snacks.
Atmosphere: 5
Food: 5
Service: 5
Eric Jeong
Unfortunately, Today I’m writing my first bad review. Today(Thursday May 30th, around 8:30) a Starbucks employee forgot my order for 20 minutes and did not serve me a drink. They were laughing and talking to each other without any apology to me, And they didn't care about customers. Don't tarnish Starbucks' image by hiring low-level employees.
Atmosphere: 1
Food: 3
Service: 1
Trang Son
Disappointed! I ordered a Green Tea Frappuccino and I got more whole milk taste than matcha. It’s not that freaking hard to blend green tea powder, milk, classic syrup and ice. You don’t need that many brain cells to do so and yet here we are.
Atmosphere: 1
Food: 1
Service: 1
Ankita Patel
This is the 3rd time getting my order wrong from this location. They don’t care for your preference. I ordered with 1 pump syrup, they pumped 4 pumps and handed me my order. I would rather drive few more miles to other location.
Atmosphere: 2
Food: 1
Service: 1
Alex Sudol
Manager at this location sucks. He doesn't know how to run the store at all.
I stopped to get a decaf white chocolate latte and was informed the machine was broken. I then ordered a gingerbread chai tea and croissant . My croissant came first and my drink followed. Upon drinking it, I hound it was not not, not warm -cool. I was in my car and didn’t go back in. Very disappointed. I will not go back.
Atmosphere: 2
Food: 2
Service: 2
Shaina Guman
HORRIBLE customer service, employees definitely don’t want to be working which shows through their extreme level of laziness! I waited 30 mins for a cold brew. People came in after and got their orders right away. To think I left a tip…Ended up leaving without my order.
Atmosphere: 2
Food: 2
Service: 1
Alexandria Prater
Literally takes forever to get drinks even after ordering 15 mins prior on app. Everyone seems to just stand around and talk. Not actually doing
Service: 1
That Math Teacher Betancourt
I asked for a latte and I got warm milk. I asked them to make it correctly and they said they will add an extra shot of expresso. I told then no please remake it correctly because I'm pregnant and I need to keep track of the caffeine. The person there didn't care and refused to make remake my coffee. I used to go there every day and always get the same drink, I don't understand why this was an issue.
Diana isn’t the friendliest in the morning but I guess we got through it . The drink changed . Thank God i Had A gift Card from a friend and didn’t have to spend my money because i’d be pissed.
Atmosphere: 1
Food: 1
Service: 1
The outlet is great and well located inside the hotel.
Atmosphere: 5
Food: 4
Service: 4
Great green matcha tea, friendly staff.
Atmosphere: 5
Food: 4
Service: 5
This location is so hit or miss on their drinks, sometimes you get one that is made wrong and tastes awful. They did fix a drink for me that was messed up but not before finishing a conversation among themseleves before they got to me.
Service: 1
No inside seating. Counter service and snacks.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, Today I’m writing my first bad review. Today(Thursday May 30th, around 8:30) a Starbucks employee forgot my order for 20 minutes and did not serve me a drink. They were laughing and talking to each other without any apology to me, And they didn't care about customers. Don't tarnish Starbucks' image by hiring low-level employees.
Atmosphere: 1
Food: 3
Service: 1
Disappointed! I ordered a Green Tea Frappuccino and I got more whole milk taste than matcha. It’s not that freaking hard to blend green tea powder, milk, classic syrup and ice. You don’t need that many brain cells to do so and yet here we are.
Atmosphere: 1
Food: 1
Service: 1
This is the 3rd time getting my order wrong from this location. They don’t care for your preference. I ordered with 1 pump syrup, they pumped 4 pumps and handed me my order. I would rather drive few more miles to other location.
Atmosphere: 2
Food: 1
Service: 1
Manager at this location sucks. He doesn't know how to run the store at all.
Atmosphere: 1
Service: 1
not a pet friendly one
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Atmosphere: 1
Food: 1
Service: 1
I stopped to get a decaf white chocolate latte and was informed the machine was broken. I then ordered a gingerbread chai tea and croissant . My croissant came first and my drink followed. Upon drinking it, I hound it was not not, not warm -cool. I was in my car and didn’t go back in. Very disappointed. I will not go back.
Atmosphere: 2
Food: 2
Service: 2
HORRIBLE customer service, employees definitely don’t want to be working which shows through their extreme level of laziness! I waited 30 mins for a cold brew. People came in after and got their orders right away. To think I left a tip…Ended up leaving without my order.
Atmosphere: 2
Food: 2
Service: 1
Literally takes forever to get drinks even after ordering 15 mins prior on app. Everyone seems to just stand around and talk. Not actually doing
Service: 1
I asked for a latte and I got warm milk. I asked them to make it correctly and they said they will add an extra shot of expresso. I told then no please remake it correctly because I'm pregnant and I need to keep track of the caffeine. The person there didn't care and refused to make remake my coffee. I used to go there every day and always get the same drink, I don't understand why this was an issue.
Atmosphere: 1
Service: 1
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