Every time we've been coming the sandwiches are great and great service
Atmosphere: 5
Food: 5
Service: 5
Andrea Allen
Old stale bread! Not fresh!!!! Plus horrible service.
Atmosphere: 1
Food: 1
Service: 1
Juan Lopera
Poor customer service I explain my order and the guy just be rude
Atmosphere: 1
Food: 1
Service: 1
Hyunho Park
No way their rating is above 4 stars. Crazy. Advertised to be 1/2lb of meat for the beast and it's not even 1/4lb meat and thin 1 layer of roast beef for another sandwich. Also put as little veg as possible even we ordered more portions. Never going back ever.
Update: made a call to the store and mentioned that the meats are not even 1/4lb. They kept on saying that is subway recipe, one layer of each meat. and the food left the store already so won't do anything. I even told them i weigh the meat and they said they dont care. I'm about to contact HQ of subway. This is a real scam.
Atmosphere: 1
Food: 1
Service: 1
Joey Silverstein
Delish
Atmosphere: 5
Food: 5
Service: 5
David Borghard
The man behind the counter should retire or find a new job, because this clearly isn't it. Rude and unhelpful. Placed mobile order and our sandwiches were mainly just bread. Worst subway I've ever had, certainly won't be going back to this one anymore.
Atmosphere: 1
Food: 1
Service: 1
Xavier Tlatelpa
Very good food, Never crowded, Fast service
Atmosphere: 5
Food: 5
Service: 5
Destiny Davy
The individual employed behind the cashier exhibited extremely rude behaviour, accompanied by unsettling glances, which is indeed unfortunate.
Atmosphere: 1
Food: 1
Service: 1
Realistic TV
He refused to give me food and he was so rude the old guy
Atmosphere: 1
Food: 1
Service: 1
Simran Gera
Far the worst experience I’ve ever had at a Subway.
The employee making my sandwich was on the phone the entire time — which I didn’t initially mind — but his overall attitude was unprofessional and dismissive.
I politely asked for just one line of buffalo sauce, but he drenched the sandwich in it. When I asked if he could either fix it or remake the sandwich, he told me it was “a long process.” I asked what that meant — it’s just a sandwich, not rocket science — and his response was to tell me to return the chips and that he’d refund me instead.
I explained I didn’t want a refund; I simply wanted the sandwich made properly. He refused, processed a refund anyway, and never offered a solution beyond that.
I genuinely don’t understand why someone would work in customer service if they clearly don’t want to deal with customers. As a former Subway owner in California, I know how things should be done — and this wasn’t it. Poor service like this is exactly how good locations lose loyal customers.
When I asked for his name, he mumbled something that sounded like “Mohh” and wouldn’t give me a clear answer. He also refused to provide contact info for the manager or owner.
Details: • 1/25 • Time: Between 3:30–4 PM EST • Employee description: Older gentleman, very slim build.
Why did you send the discount coupon ? You do not accept the coupon!!! wasting time and scam customers!!
Atmosphere: 3
Food: 3
Service: 1
Liz Cortes
Horrible customer service 😮💨
Atmosphere: 1
Food: 5
Service: 1
jennifer truesdale
The old man that looks like he is working, is horrible.. Wanted to charge me $3.00 dollars for a empty cup..
Atmosphere: 1
Food: 1
Service: 1
Michael Kim
"Disappointing Footlong Experience"
I recently used Subway's footlong promotion and was quite disappointed. The bread quality was subpar, and the vegetable and protein portion was extremely meager. To my surprise, the cheese was even missing, and the bun felt like chewing rubber. I believe all the ingredients in the footlong was much less than those of a regular 6-inch sandwich. While I've always enjoyed Subway, this negative experience has left a sour taste, and I'm hesitant to return.
Every time we've been coming the sandwiches are great and great service
Atmosphere: 5
Food: 5
Service: 5
Old stale bread! Not fresh!!!! Plus horrible service.
Atmosphere: 1
Food: 1
Service: 1
Poor customer service I explain my order and the guy just be rude
Atmosphere: 1
Food: 1
Service: 1
No way their rating is above 4 stars.
Crazy. Advertised to be 1/2lb of meat for the beast and it's not even 1/4lb meat and thin 1 layer of roast beef for another sandwich. Also put as little veg as possible even we ordered more portions. Never going back ever.
Update: made a call to the store and mentioned that the meats are not even 1/4lb. They kept on saying that is subway recipe, one layer of each meat. and the food left the store already so won't do anything. I even told them i weigh the meat and they said they dont care. I'm about to contact HQ of subway. This is a real scam.
Atmosphere: 1
Food: 1
Service: 1
Delish
Atmosphere: 5
Food: 5
Service: 5
The man behind the counter should retire or find a new job, because this clearly isn't it. Rude and unhelpful. Placed mobile order and our sandwiches were mainly just bread. Worst subway I've ever had, certainly won't be going back to this one anymore.
Atmosphere: 1
Food: 1
Service: 1
Very good food, Never crowded, Fast service
Atmosphere: 5
Food: 5
Service: 5
The individual employed behind the cashier exhibited extremely rude behaviour, accompanied by unsettling glances, which is indeed unfortunate.
Atmosphere: 1
Food: 1
Service: 1
He refused to give me food and he was so rude the old guy
Atmosphere: 1
Food: 1
Service: 1
Far the worst experience I’ve ever had at a Subway.
The employee making my sandwich was on the phone the entire time — which I didn’t initially mind — but his overall attitude was unprofessional and dismissive.
I politely asked for just one line of buffalo sauce, but he drenched the sandwich in it. When I asked if he could either fix it or remake the sandwich, he told me it was “a long process.” I asked what that meant — it’s just a sandwich, not rocket science — and his response was to tell me to return the chips and that he’d refund me instead.
I explained I didn’t want a refund; I simply wanted the sandwich made properly. He refused, processed a refund anyway, and never offered a solution beyond that.
I genuinely don’t understand why someone would work in customer service if they clearly don’t want to deal with customers. As a former Subway owner in California, I know how things should be done — and this wasn’t it. Poor service like this is exactly how good locations lose loyal customers.
When I asked for his name, he mumbled something that sounded like “Mohh” and wouldn’t give me a clear answer. He also refused to provide contact info for the manager or owner.
Details:
• 1/25
• Time: Between 3:30–4 PM EST
• Employee description: Older gentleman, very slim build.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always friendly, been going here for years
Atmosphere: 5
Food: 5
Service: 5
Why did you send the discount coupon ? You do not accept the coupon!!! wasting time and scam customers!!
Atmosphere: 3
Food: 3
Service: 1
Horrible customer service 😮💨
Atmosphere: 1
Food: 5
Service: 1
The old man that looks like he is working, is horrible.. Wanted to charge me $3.00 dollars for a empty cup..
Atmosphere: 1
Food: 1
Service: 1
"Disappointing Footlong Experience"
I recently used Subway's footlong promotion and was quite disappointed. The bread quality was subpar, and the vegetable and protein portion was extremely meager. To my surprise, the cheese was even missing, and the bun felt like chewing rubber. I believe all the ingredients in the footlong was much less than those of a regular 6-inch sandwich. While I've always enjoyed Subway, this negative experience has left a sour taste, and I'm hesitant to return.
Atmosphere: 2
Food: 1
Service: 1
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