Just met Mel and her sister after we enjoyed the Double Bacon Cheeseburger, tots, onion rings and salted caramel milkshake...... WOW... If you imagine what a burger should taste like and have manifested high expectations or thoughts that a home cooked burger would be better...... You're wrong. I've tried several burgers throughout the state now this one has topped them all.
This burger tastes like a burger should. Made to order, Pat LaFrieda beef and Mels touch has made this a must try. Service, food and atmosphere are on point. And by the way, ask Mel about her steak options. That will be my next quest.
I live in West Orange and made the trek north. it's worth it and I will be back.
Atmosphere: 5
Food: 5
Service: 5
Alexander Ortiz
This spot is awesome!!! Love the food, the service is always great, and they’re always supporting and servicing their community.
Kid-friendliness: They’re awesome, very accommodating and even have a few games that they let anyone play.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Stallion, Steak Frites, Mel's Double Butcher Box Classic Pat's Prime Rib and House Fries, Vodka Sauce, Mozzarella Sticks
James Dalton
I had the bacon double cheeseburger. And my wife had the brunch burger. Best burgers we’ve ever had. Make sure you try the mozzarella sticks.
Atmosphere: 5
Food: 5
Service: 5
Dani ta Harrold
I live in Piermont, NY . Not a great hot dog 🌭 or cheeseburger around at Mel’s price.
So I tried them on door dash. WOW best hot dog around and same with cheeseburger.🍔 . The accompanying kettle chips are extraordinary and plentiful, Not at all greasy. This is not fast food , so the prices are reasonable !
The quality is top notch! Accd to these reviews I’ll try a shake and onion rings next time!
I hope to visit in person , with friends! Hot DIGGETY DOG !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smash Burger
Brandon Henry
Mel's hosted our son's 1st Birthday party and did an amazing job. They were so welcoming and inviting and had great games for the kids to play! The food was amazing, some of the best burgers I've ever had. The kids loved the milkshake bar, and the adults did as well! If your looking into Mel's for an event I highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Jessie Takeall
Outstanding burgers & food. Don't miss out! Great people too!! Definitely will return!
Parking: They have parking
Kid-friendliness: Fun place for children....arcade like restaurant.
Ordered online everything was awesome ! Can’t wait to eat in
semadar gordel
We had an extremely disappointing experience at this establishment. My family stopped in for a quick meal before my daughter’s dance class nearby. My husband placed an order for three burgers, one of which needed to be gluten-free. Unaware that the standard burger included cheese, we were surprised when they arrived that way. As my daughter and I cannot eat cheese, we couldn’t eat our meals. While the owner acknowledged the misunderstanding, she insisted my husband pay for an additional burger for my daughter. Furthermore, we were charged an extra $1 for two pickle slices and another $2 for a single slice of tomato and a lettuce leaf.
Pressed for time, I decided to forgo my own meal, and since we had already paid for the cheeseburgers, we asked them to pack those for takeout. Unfortunately, in our rush to leave for my daughter’s class, we accidentally left the bag of cheeseburgers on the table.
After the class, we returned to retrieve the forgotten bag, only to be told it had been thrown away. While the cashier apologized and offered to have the kitchen remake the burgers, the owner intervened, instructing her not to. Without making proper eye contact, the owner dismissively stated, "We threw them," refusing to take any responsibility. When I questioned why the bag hadn’t been set aside for retrieval, the owner offered no reasonable explanation, simply remarking, "People leave bags all the time."
The lack of customer service and accountability was appalling. To make matters worse, the restaurant was nearly empty, and after this experience, it is easy to understand why. It goes without saying that we will not be returning to this restaurant, despite it being our third visit. The service was terrible, the food was mediocre, and the overall experience was a major disappointment.
Atmosphere: 2
Food: 2
Service: 1
Patricia Gonzalez
The sandwiches are 🔥🔥 I definitely recommend the Ribeye Cheesesteak!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak, Steak Frites
Diana De Stefano
Love love love this place anytime we want burgers this is where we go, onion rings are awesome as well as all the side items we have tried. Almost forgot best shakes so many flavors to choose from
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mel's Double Butcher Box Classic Pat's Prime Rib and House Fries, Smash Burger, Mozzarella Sticks
It's ok. Good for the area. Fries are pretty plain. I was really hoping for more after reading the reviews and looking at the menu.
Atmosphere: 4
Food: 3
Service: 4
Michael V
The atmosphere is very great, the food is very delicious and affordable and the service is very good 🫶🫶🫶
Atmosphere: 5
Food: 5
Service: 5
K D
It is an unhygienic and unreliable place in terms of health. You can see this when you enter the toilets. I'll never go back and order again!!!
Atmosphere: 1
Food: 1
Service: 1
calista lozano
My husband and I have given this place a try at least three times now. Each time there has been an issue with the order. Whether it’s something I didn’t ask for on my burger or forgetting part of the order resulting in having to wait and making your other food cold, each time we visit something is incorrect. It’s unfortunate because the food has potential to be good but the poor service and carelessness when it comes to listening to your order is very upsetting.
Julien Singh
Definitely my favorite place in town! The food is delicious and the customer service is exceptional. If you don't know what to get, they make recommendations. The place is clean and welcoming. Shout out to Gina for being super amazing! She knows everyone who comes there and makes them feel welcome during each visit. That's what I witnessed when I was there and I experienced it too.
Just met Mel and her sister after we enjoyed the Double Bacon Cheeseburger, tots, onion rings and salted caramel milkshake...... WOW... If you imagine what a burger should taste like and have manifested high expectations or thoughts that a home cooked burger would be better...... You're wrong. I've tried several burgers throughout the state now this one has topped them all.
This burger tastes like a burger should. Made to order, Pat LaFrieda beef and Mels touch has made this a must try. Service, food and atmosphere are on point. And by the way, ask Mel about her steak options. That will be my next quest.
I live in West Orange and made the trek north. it's worth it and I will be back.
Atmosphere: 5
Food: 5
Service: 5
This spot is awesome!!! Love the food, the service is always great, and they’re always supporting and servicing their community.
Kid-friendliness: They’re awesome, very accommodating and even have a few games that they let anyone play.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Stallion, Steak Frites, Mel's Double Butcher Box Classic Pat's Prime Rib and House Fries, Vodka Sauce, Mozzarella Sticks
I had the bacon double cheeseburger. And my wife had the brunch burger. Best burgers we’ve ever had. Make sure you try the mozzarella sticks.
Atmosphere: 5
Food: 5
Service: 5
I live in Piermont, NY . Not a great hot dog 🌭 or cheeseburger around at Mel’s price.
So I tried them on door dash. WOW best hot dog around and same with cheeseburger.🍔 . The accompanying kettle chips are extraordinary and plentiful, Not at all greasy. This is not fast food , so the prices are reasonable !
The quality is top notch! Accd to these reviews I’ll try a shake and onion rings next time!
I hope to visit in person , with friends!
Hot DIGGETY DOG !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smash Burger
Mel's hosted our son's 1st Birthday party and did an amazing job. They were so welcoming and inviting and had great games for the kids to play! The food was amazing, some of the best burgers I've ever had. The kids loved the milkshake bar, and the adults did as well! If your looking into Mel's for an event I highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Outstanding burgers & food. Don't miss out! Great people too!! Definitely will return!
Parking: They have parking
Kid-friendliness: Fun place for children....arcade like restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Bacon Double Cheeseburger, Smash Burger, Mozzarella Sticks
Ordered online everything was awesome ! Can’t wait to eat in
We had an extremely disappointing experience at this establishment. My family stopped in for a quick meal before my daughter’s dance class nearby. My husband placed an order for three burgers, one of which needed to be gluten-free. Unaware that the standard burger included cheese, we were surprised when they arrived that way. As my daughter and I cannot eat cheese, we couldn’t eat our meals. While the owner acknowledged the misunderstanding, she insisted my husband pay for an additional burger for my daughter. Furthermore, we were charged an extra $1 for two pickle slices and another $2 for a single slice of tomato and a lettuce leaf.
Pressed for time, I decided to forgo my own meal, and since we had already paid for the cheeseburgers, we asked them to pack those for takeout. Unfortunately, in our rush to leave for my daughter’s class, we accidentally left the bag of cheeseburgers on the table.
After the class, we returned to retrieve the forgotten bag, only to be told it had been thrown away. While the cashier apologized and offered to have the kitchen remake the burgers, the owner intervened, instructing her not to. Without making proper eye contact, the owner dismissively stated, "We threw them," refusing to take any responsibility. When I questioned why the bag hadn’t been set aside for retrieval, the owner offered no reasonable explanation, simply remarking, "People leave bags all the time."
The lack of customer service and accountability was appalling. To make matters worse, the restaurant was nearly empty, and after this experience, it is easy to understand why.
It goes without saying that we will not be returning to this restaurant, despite it being our third visit. The service was terrible, the food was mediocre, and the overall experience was a major disappointment.
Atmosphere: 2
Food: 2
Service: 1
The sandwiches are 🔥🔥 I definitely recommend the Ribeye Cheesesteak!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak, Steak Frites
Love love love this place anytime we want burgers this is where we go, onion rings are awesome as well as all the side items we have tried. Almost forgot best shakes so many flavors to choose from
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mel's Double Butcher Box Classic Pat's Prime Rib and House Fries, Smash Burger, Mozzarella Sticks
Restaurantji Recommends
It's ok. Good for the area. Fries are pretty plain. I was really hoping for more after reading the reviews and looking at the menu.
Atmosphere: 4
Food: 3
Service: 4
The atmosphere is very great, the food is very delicious and affordable and the service is very good 🫶🫶🫶
Atmosphere: 5
Food: 5
Service: 5
It is an unhygienic and unreliable place in terms of health. You can see this when you enter the toilets.
I'll never go back and order again!!!
Atmosphere: 1
Food: 1
Service: 1
My husband and I have given this place a try at least three times now. Each time there has been an issue with the order. Whether it’s something I didn’t ask for on my burger or forgetting part of the order resulting in having to wait and making your other food cold, each time we visit something is incorrect. It’s unfortunate because the food has potential to be good but the poor service and carelessness when it comes to listening to your order is very upsetting.
Definitely my favorite place in town! The food is delicious and the customer service is exceptional. If you don't know what to get, they make recommendations. The place is clean and welcoming. Shout out to Gina for being super amazing! She knows everyone who comes there and makes them feel welcome during each visit. That's what I witnessed when I was there and I experienced it too.
Atmosphere: 5
Food: 5
Service: 5
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