Christine was incredible. Our whole table loved her I’d come back just for her. She’s the best give her a raise! Thank you Christine!!
Atmosphere: 5
Food: 5
Service: 5
Roy
The service was very good. The chef needs more training. We ordered our steak medium-rare, but the chef cooked it well-done.
MELBA WALSH
Always a favorite. Our server Janet was top shelf.
Food: 5
Service: 5
RJ
Horrible experience. We waited 20 min to get our drinks and got 2 plates for 4 people. And only 2 knives for 4 people. We were patient and understanding the entire time. I forewarned the server that I had a $10 off of $40 promo code for doing a survey and I also had a $10 bonus gift card for buying a $50 gift card that I also was gonna use. I had to explain the $10 off of 40 coupon,like three times, to the server who's telling me she wasn't sure if I could use it. And as far as I'm concerned the $10 bonus gift card should be considered a gift card for payment, period. Weeks before I used both the promo code $10 off of $40 another $10 bonus card without any problem. Today not only was the service horrible but now I couldn't even use the bonus card that expires in a few days because I was told that I was stacking coupons. Then when I said fine you're not going to accommodate me even though the four of us sitting at this table could have easily had split the check into 2 separate checks...but I said we will play this game and I said that I will just then leave all my comments in the new survey I was going to do. Low and behold, the survey code doesn't work and says invalid. Isn't that convenient. So it seems that one of the staff members heard I was going to do the server and actually did the survey before me so that I could no longer get in the survey to share my opinion with the franchise owners and the company. I will never come back to eat here ever again ...even though I have spent over $500 on gift cards this year, and have been in here at least once or twice a week for the past year. Not to mention every Friday we try to come here and there is over 10 to 15 tables empty, no one's sitting at them, but there is a hoard of people outside the restaurant and in the foyer being told there is over an hour wait!!!?? I can understand this happening maybe once or twice on a Friday but to happen every single Friday? You would think management would staff properly so that no table goes unsat, and no one has to wait to be sat when there's empty tables. Does the franchise owners know that you are walking customers because tables are being left empty and customers are being made to wait over an hour to be sat on Friday nights??? We went and ate at Olive garden yesterday and gave our $150 to them instead. Again, is the franchise owners aware of all the money they lose every Friday by forcing people to look at empty tables ,that are not being sat, because you're understaffed and customers being told to wait an hour to wait for a table??? Horrible horrible service and a horrible way to run a business.
Atmosphere: 3
Food: 3
Service: 1
FG
I never got my broccoli for my chicken broccoli’ Alfredo so upsetting
kayla j.
live, love, applebee's. my safe haven. my comfort place. dare i say my second home sometimes.
Atmosphere: 5
Food: 5
Service: 5
7t6
Tables and floors need a good clean.
Atmosphere: 2
Food: 3
Service: 3
Antoniette Avallone
I don’t usually write reviews, but I had to for Steven. He’s amazing behind the bar super friendly, quick, and makes you feel welcome right away. Honestly, I’m shocked he doesn’t have more regulars because he’s the kind of bartender people come back for. Not only is he great at mixing drinks, but he’s also an excellent server attentive without being overbearing, and he really makes sure you’re taken care of. If you’re looking for a spot with both good vibes and great service, definitely come see Steven. best worker there by far ! ❤️ super proud of you
Atmosphere: 5
Food: 5
Service: 5
Skylar Waskiewicz
My server Rachel was a very great waitress and such a sweet person!
pamela dippel
Although the food was good...the service was ok...the ladies bathroom was gross...3 toilets, only one could be used and that one u had to be careful where u stepped because it was sitting in water...it looked like the stall next to it had over flowed...so if the bathroom was that gross I really wonder what the kitchen actually looks like...not in a rush to go back there...
Requested medium rare burger,it came WELL done,and bacon was thrown into deep fryer to cook..hard and completely tasteless. Waitress did not once ask if food was OK just drop off bill.Terrible cook and just as terrible waitress. Management at first refused to take off the bill insisting on remaking it but at that time everybody else was done eating. ALL around terrible
Melissa Decker
Food was good but service was horrible! Never came back to check on us ask how food was did we need more drinks. Waited forever for app to come out then sat and waited for our check for another 20 minutes manager sara ding right there to busy talking about their child’s upcoming year in college with hostess and so we asked for check hostess says to manager of she just got sat. Nope we were sitting watching her be with the other staff at the bar and it was the worse margarita I ever had. Now we remember why we do not go to this Applebees we will take the drive to Lacey even if we are closer to the one in the mall.
Atmosphere: 1
Food: 4
Service: 1
Meg Flannery
This is not the first time that I ordered an oriental chicken salad. Not the first time I complained. It's hit-or-miss. My chicken was so overdone. Add a 1/2 a cup of salad dressing. So between the chicken, being dry and not enough, dressing very disappointed, come on, guys. Where is your supervisor to overlook the food?That's going out?
Christine was incredible. Our whole table loved her I’d come back just for her. She’s the best give her a raise! Thank you Christine!!
Atmosphere: 5
Food: 5
Service: 5
The service was very good. The chef needs more training. We ordered our steak medium-rare, but the chef cooked it well-done.
Always a favorite. Our server Janet was top shelf.
Food: 5
Service: 5
Horrible experience. We waited 20 min to get our drinks and got 2 plates for 4 people. And only 2 knives for 4 people. We were patient and understanding the entire time. I forewarned the server that I had a $10 off of $40 promo code for doing a survey and I also had a $10 bonus gift card for buying a $50 gift card that I also was gonna use. I had to explain the $10 off of 40 coupon,like three times, to the server who's telling me she wasn't sure if I could use it. And as far as I'm concerned the $10 bonus gift card should be considered a gift card for payment, period. Weeks before I used both the promo code $10 off of $40 another $10 bonus card without any problem. Today not only was the service horrible but now I couldn't even use the bonus card that expires in a few days because I was told that I was stacking coupons. Then when I said fine you're not going to accommodate me even though the four of us sitting at this table could have easily had split the check into 2 separate checks...but I said we will play this game and I said that I will just then leave all my comments in the new survey I was going to do. Low and behold, the survey code doesn't work and says invalid. Isn't that convenient. So it seems that one of the staff members heard I was going to do the server and actually did the survey before me so that I could no longer get in the survey to share my opinion with the franchise owners and the company. I will never come back to eat here ever again ...even though I have spent over $500 on gift cards this year, and have been in here at least once or twice a week for the past year. Not to mention every Friday we try to come here and there is over 10 to 15 tables empty, no one's sitting at them, but there is a hoard of people outside the restaurant and in the foyer being told there is over an hour wait!!!?? I can understand this happening maybe once or twice on a Friday but to happen every single Friday? You would think management would staff properly so that no table goes unsat, and no one has to wait to be sat when there's empty tables. Does the franchise owners know that you are walking customers because tables are being left empty and customers are being made to wait over an hour to be sat on Friday nights??? We went and ate at Olive garden yesterday and gave our $150 to them instead. Again, is the franchise owners aware of all the money they lose every Friday by forcing people to look at empty tables ,that are not being sat, because you're understaffed and customers being told to wait an hour to wait for a table??? Horrible horrible service and a horrible way to run a business.
Atmosphere: 3
Food: 3
Service: 1
I never got my broccoli for my chicken broccoli’ Alfredo so upsetting
live, love, applebee's. my safe haven. my comfort place. dare i say my second home sometimes.
Atmosphere: 5
Food: 5
Service: 5
Tables and floors need a good clean.
Atmosphere: 2
Food: 3
Service: 3
I don’t usually write reviews, but I had to for Steven. He’s amazing behind the bar super friendly, quick, and makes you feel welcome right away. Honestly, I’m shocked he doesn’t have more regulars because he’s the kind of bartender people come back for. Not only is he great at mixing drinks, but he’s also an excellent server attentive without being overbearing, and he really makes sure you’re taken care of. If you’re looking for a spot with both good vibes and great service, definitely come see Steven. best worker there by far ! ❤️ super proud of you
Atmosphere: 5
Food: 5
Service: 5
My server Rachel was a very great waitress and such a sweet person!
Although the food was good...the service was ok...the ladies bathroom was gross...3 toilets, only one could be used and that one u had to be careful where u stepped because it was sitting in water...it looked like the stall next to it had over flowed...so if the bathroom was that gross I really wonder what the kitchen actually looks like...not in a rush to go back there...
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Story about awful servant jacob, plz let him go!
Requested medium rare burger,it came WELL done,and bacon was thrown into deep fryer to cook..hard and completely tasteless. Waitress did not once ask if food was OK just drop off bill.Terrible cook and just as terrible waitress. Management at first refused to take off the bill insisting on remaking it but at that time everybody else was done eating. ALL around terrible
Food was good but service was horrible! Never came back to check on us ask how food was did we need more drinks. Waited forever for app to come out then sat and waited for our check for another 20 minutes manager sara ding right there to busy talking about their child’s upcoming year in college with hostess and so we asked for check hostess says to manager of she just got sat. Nope we were sitting watching her be with the other staff at the bar and it was the worse margarita I ever had. Now we remember why we do not go to this Applebees we will take the drive to Lacey even if we are closer to the one in the mall.
Atmosphere: 1
Food: 4
Service: 1
This is not the first time that I ordered an oriental chicken salad. Not the first time I complained. It's hit-or-miss. My chicken was so overdone. Add a 1/2 a cup of salad dressing. So between the chicken, being dry and not enough, dressing very disappointed, come on, guys. Where is your supervisor to overlook the food?That's going out?
Food: 2
Service: 3
Sorry to say our food wasn't good at all.
Atmosphere: 2
Food: 1
Service: 1
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