Rita's Italian Ice & Frozen Custard

Brought the grandkids to Rita’s tonight and it was just delicious. The two girls, Kayla and Hannah, were so nice and helpful. The ice and custard were the best quality Rita’s I’ve ever had (and I’ve been to many Rita’s! 🤪). The girls got the ice cream out to us before we could even get to the next window!! Both inside and outside were so clean it was unbelievable. Overall amazing experience and very delicious ice cream!

I don't know WHAT is wrong with this location. Rita's is consistent across locations normally. The custard here was not creamy and tasted like plain milk. The ice was chunky and stale tasting with extreme artificial sugar flavor. It's like off brand Rita's. Hardly even ate any of what I got, and still felt sick afterwards, like I drank spoiled milk. Save your time and go to a different location.

Good service

Haven’t been here in a while so decided to bring out of town friends here. And wow! This place is horrible!!

First of all, run by teenagers which all ice cream shops are but these two were the most dull, flat people. Forget the fact they had their AirPods on and the lack customer service but they have no common sense. One of the ice cream cones was sitting there on the counter melting while they were getting all the items together.

The biggest thing, seems like one of their machines is broken or something because that custard should be illegal. Someone’s going to get sick. It was grainy and sour, looked like cottage cheese

When I went to the counter to tell the girl, I got blank stares then was told it was fresh from this morning. Girl, it can go bad still! I’m trying to show her how clumpy and gross it was but she was just not having it. I dont know what I was expecting but the lack of any response, I may have to escalate this situation if someone in my family gets sick from this.

Great service. Everything looks clean and the Frozen custard is amazing.

Beyond horrible experience we had today. The Sunday crew was rude, smelt like weed, and was very immature. Sad to say this place is going down hill fast.

3 families walked away including us because of the customer service and fear of them being under the influence of something when you can tell every-time they opened the window a strong odor of weed was present. Won't ever come back.

This ice cream is so delicious 🍦🍨

Place is really good staff is always friendly, I just need them to bring back the sugar free cherry ice 🍒 🧊

I love this place. The girls behind the counter were so nice to me and my family. The ice is delicious. Try the Swedish Fish flavored ice. Amazing. The custard is also great. Get an ice with a scoop of custard on top. Prices are reasonable. I love this place. Highly recommend it.

why is there only one slow worker? wait is too long!

Very expensive for ice cream or shakes

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Brownie, Cotton Candy, Create Your Own Sundae

I came with my 2 daughters along with a friend and her children to eat ice cream on Saturday night.
Let's start with the fact that the air conditioner in the place did not work and it was terribly hot.
We ordered 3 types of ice cream with different flavors, we waited over 20 (!!) minutes until the ice cream was ready, when we received the order we tried to understand what flavor each ice cream was and to our surprise it turned out that all three ice creams had the same flavor and instead of apologizing, the store clerk explained to me that the flavors are very similar and therefore I can't tell them apart ( I ordered, cake batter, salted caramel and black cherry..).
Just a complete disgrace, I will not return to this store again.

Atmosphere: 1

Food: 1

Service: 1

Horrible! Had to throw it out. Extremely sweet and tasted fake.

Food: 1

This Rita’s no longer serves custard yet claims to do so. If you have any doubt, get a vanilla custard from any other Rita’s and taste it compared to the Route 9 Toms River location. Perhaps it’s regular soft serve vanilla ice cream, but it absolutely is NOT Rita’s custard—so they should not claim to do so.

Food: 1

Recommended dishes: Vanilla Custard

Love the coffee coolata with caramel and whip cream,all Cholev Yisroel.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice