Such a good place to celebrate bdays or just to take the kids for a fun play date !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Games, Birthday Cake
Jerry Sylvain
Very convenient place to bring the kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Games
Jason Dotson
I had to wait over 15 min to greeted. I had to call corporate and they had a hard time trying to reach an employee. Then the pizza was horrible. As a parent, the pizza is our treat. Not today. The pizza looked like something from another planet. Overall, horrible 1st experience at this location
Kid-friendliness: Vanessa Games for kids
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Games
Monique Griffin
Great place to take your grandchildren...
Atmosphere: 5
Food: 5
Service: 5
Olga Esperanza Villalobos Hernandez
The staff is very boring, nothing kind. The food really horrible.
Atmosphere: 3
Food: 1
Service: 1
Ursula Pena
The service was terrible, I had a problem with the kiosk, they charged me 234 and they did not want to cancel the transaction because I did not have access to the kiosk and the supposed manager was not willing to help, she wanted to give me a gitf card disk for the amount :/ until a bad time complaining and even hid for a few minutes. In the end they gave me a cancellation voucher
Atmosphere: 2
Food: 4
Service: 1
Peter Iorio
Best chuckie cheese in NJ they have the bouncie pen inside . It’s awesome!
Atmosphere: 5
Food: 5
Service: 5
carlos vera
Under staff! Staff dont have a sense of paying attention to details. They are not a team. Waiting line to check in! Even when full staff they seem not to care about costumers. Food overpriced!
Atmosphere: 2
Food: 3
Service: 1
Jairo Flores
Very pleasant atmosphere and very attentive staff to serve you ?
Atmosphere: 5
Food: 5
Service: 5
Jessica Attara
So far I have only been year before it opened since it was for birthday parties. I enjoy that feature especially for neo divergent children.
My 1 and 3 year old seems to enjoy this place.. no complaints from me
Atmosphere: 4
Food: 4
Service: 4
Elizabeth Nwaeke
Food kinda too expensive(5 tiny wings and fries for 20$) but overall great customer service and very welcoming staff members !
Atmosphere: 5
Food: 3
Service: 5
Local Guide
This has to be the worst chunk e cheese experience we've ever had to preface this I would like to say normally we love chuck e cheese and even had my sons 4th birthday in the staten island location. we visited the union location yesterday around six ( Wednesday) it was surprisingly packed but that wasn't the issue. The staff was horrible even women who seemed to be the manager had a terrible attitude my 5 year old continues saying he doesn't want to go back because the lady was so mean. For what's supposed to be an arcade there aren't really that many games which is really odd because older photos show tons of games. Looks nothing like the pictures they should be updated. The crawling structure is gone in its place is a few trampolines that cost 10 dollars to go on. The biggest issue in my opinion is the staff corporate needs to do a major staff switch or some training or incentives I don't know but something needs to be done. The manager was mean as I mentioned very rude and of course the staff follows the example given the trampoline attendant sat on the edge of the trampoline area on his phone the whole time kids where literally jumping into each other and climbing the netting he couldn't care less he even walked away from the full trampoline to place his phone to charge. We ordered " large " boneless wings for 16.00 dollars we where given 6 the women who brought it looked around confused I waved she came threw it on the table and walked away I've never experienced something like that she threw them down so hard again my five year old asked why are they so mean here. Last but not least as someone who works in the food service industry with a food handlers license the kitchen had to be the scariest part as I walked by the pickup window on my way out I saw the kitchen staff eating the food as they prepared with gloved hands meaning the same gloves they used to place food in there mouth that touched there mouths and lips where the same gloves that touched your food they where also sitting on food prep stations you know the area they put your food on absolutely disgusting. I'm not sure if there's a lack of training if the staff doesn't care or maybe not enough corporate pressure but something needs to change between the physical danger and the bio warfare going on in the kitchen it's only a matter of time before someone gets hurt do to the negligence of the staff and management. I read they are short staffed but if that's the case they need to do out reach to aquire more staff and clean house. The games where also very greasy like they don't get wiped down ever .
Atmosphere: 2
Food: 3
Service: 2
Jessica Hill
This location on rt. 10 has two floors and just recently added a small trampoline space. You can pay $10 if you purchase minutes for children's games and includes a pair of slip proof socks. If you don't purchase minutes then it would be $20. They are running a special for two months unlimited plays for $50 and you get 20% off food and drinks. The food was not the best and was a little disappointing with the pizza. They also ran out of candy for the ticket collection. Be sure to check all camera games before using your points because some of them were out of order.
Parking: Plenty of parking and right next to the movie theater.
Kid-friendliness: Great place for small children, middle aged, and adults.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cotton Candy, Salad Bar, Games, Large Pizza
Claudia “Foodie” Certuche
Thanks to the Management to let ChuckE to make appearances in an constantly manner kids were happy to get to see him twice while visiting ?
Such a good place to celebrate bdays or just to take the kids for a fun play date !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Games, Birthday Cake
Very convenient place to bring the kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Games
I had to wait over 15 min to greeted. I had to call corporate and they had a hard time trying to reach an employee. Then the pizza was horrible. As a parent, the pizza is our treat. Not today. The pizza looked like something from another planet. Overall, horrible 1st experience at this location
Kid-friendliness: Vanessa
Games for kids
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Games
Great place to take your grandchildren...
Atmosphere: 5
Food: 5
Service: 5
The staff is very boring, nothing kind. The food really horrible.
Atmosphere: 3
Food: 1
Service: 1
The service was terrible, I had a problem with the kiosk, they charged me 234 and they did not want to cancel the transaction because I did not have access to the kiosk and the supposed manager was not willing to help, she wanted to give me a gitf card disk for the amount :/ until a bad time complaining and even hid for a few minutes. In the end they gave me a cancellation voucher
Atmosphere: 2
Food: 4
Service: 1
Best chuckie cheese in NJ they have the bouncie pen inside . It’s awesome!
Atmosphere: 5
Food: 5
Service: 5
Under staff! Staff dont have a sense of paying attention to details. They are not a team. Waiting line to check in! Even when full staff they seem not to care about costumers. Food overpriced!
Atmosphere: 2
Food: 3
Service: 1
Very pleasant atmosphere and very attentive staff to serve you ?
Atmosphere: 5
Food: 5
Service: 5
So far I have only been year before it opened since it was for birthday parties. I enjoy that feature especially for neo divergent children.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Pumpkin Pepperoni Pizza
Restaurantji Recommends
My 1 and 3 year old seems to enjoy this place.. no complaints from me
Atmosphere: 4
Food: 4
Service: 4
Food kinda too expensive(5 tiny wings and fries for 20$) but overall great customer service and very welcoming staff members !
Atmosphere: 5
Food: 3
Service: 5
This has to be the worst chunk e cheese experience we've ever had to preface this I would like to say normally we love chuck e cheese and even had my sons 4th birthday in the staten island location. we visited the union location yesterday around six ( Wednesday) it was surprisingly packed but that wasn't the issue. The staff was horrible even women who seemed to be the manager had a terrible attitude my 5 year old continues saying he doesn't want to go back because the lady was so mean. For what's supposed to be an arcade there aren't really that many games which is really odd because older photos show tons of games. Looks nothing like the pictures they should be updated. The crawling structure is gone in its place is a few trampolines that cost 10 dollars to go on. The biggest issue in my opinion is the staff corporate needs to do a major staff switch or some training or incentives I don't know but something needs to be done. The manager was mean as I mentioned very rude and of course the staff follows the example given the trampoline attendant sat on the edge of the trampoline area on his phone the whole time kids where literally jumping into each other and climbing the netting he couldn't care less he even walked away from the full trampoline to place his phone to charge. We ordered " large " boneless wings for 16.00 dollars we where given 6 the women who brought it looked around confused I waved she came threw it on the table and walked away I've never experienced something like that she threw them down so hard again my five year old asked why are they so mean here. Last but not least as someone who works in the food service industry with a food handlers license the kitchen had to be the scariest part as I walked by the pickup window on my way out I saw the kitchen staff eating the food as they prepared with gloved hands meaning the same gloves they used to place food in there mouth that touched there mouths and lips where the same gloves that touched your food they where also sitting on food prep stations you know the area they put your food on absolutely disgusting. I'm not sure if there's a lack of training if the staff doesn't care or maybe not enough corporate pressure but something needs to change between the physical danger and the bio warfare going on in the kitchen it's only a matter of time before someone gets hurt do to the negligence of the staff and management. I read they are short staffed but if that's the case they need to do out reach to aquire more staff and clean house. The games where also very greasy like they don't get wiped down ever .
Atmosphere: 2
Food: 3
Service: 2
This location on rt. 10 has two floors and just recently added a small trampoline space. You can pay $10 if you purchase minutes for children's games and includes a pair of slip proof socks. If you don't purchase minutes then it would be $20. They are running a special for two months unlimited plays for $50 and you get 20% off food and drinks. The food was not the best and was a little disappointing with the pizza. They also ran out of candy for the ticket collection. Be sure to check all camera games before using your points because some of them were out of order.
Parking: Plenty of parking and right next to the movie theater.
Kid-friendliness: Great place for small children, middle aged, and adults.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cotton Candy, Salad Bar, Games, Large Pizza
Thanks to the Management to let ChuckE to make appearances in an constantly manner kids were happy to get to see him twice while visiting ?
Atmosphere: 5
Food: 5
Service: 5
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