Attended a Sweet 16 party on Saturday March 30 and there were so many things that were disappointing. My first question is How does a caterer run out of food? We were the last table out of 8 tables called up and nothing was left. We were told more food would be brought out and nothing came out. Another problem was Why is the staff taking food and eating it while taking care of partygoers?? They brought a tray of cake out to serve my table and a worker walked over and took two plates off for her and another worker to eat. We had to wait for more cake to be brought out for us. The Maitre D was not on top of his staff and was to busy upfront singing to all the music.Never recommending this venue for future events with family and friends.
Dominic Arlistico
Great time staff really tried to be on top of it
Miss Jay
Visited for a 70th birthday party and hands down this is one of the classiest venues in the area. Will be looking into renting a room for my daughters Sweet 16. Food was delicious, waitors very courteous and everything was top tier!
Arthur Jones
I recently attempted to contact your establishment regarding hosting an event at your venue. Unfortunately, my experience thus far has been less than satisfactory.I have repeatedly tried calling the provided phone number, but it seems to go unanswered. Additionally, when I reached out via email, the response I received was an automated message directing me to contact you by phone. This has left me frustrated and feeling undervalued as a potential customer.As someone who values good customer service, I must express my disappointment in the lack of responsiveness from your team. It is disheartening to encounter such difficulties when trying to inquire about your services.I understand that running a business can be challenging, and I empathize with any potential constraints you may be facing. However, it is crucial for a customer-oriented business like yours to ensure that inquiries are promptly addressed through various channels.I had high hopes for considering your venue for my event, but the current communication issues have raised concerns for me. I believe constructive feedback is essential for improvement, and I hope you take this as an opportunity to enhance your customer service processes.I encourage you to review and address your communication methods to better serve potential clients. I believe in the potential of your venue and hope that my experience is not reflective of the overall quality of your services.
Bella Evans
My sister's retirement party was here last Saturday. You guys get a perfect 10 across the board. The food was excellent . Servers was extremely polite & helpful. The place is beautiful. This was my 2nd time here. My sister's birthday party was also here about 3 years ago
Daks Falcis
Waiters are all nasty and rude. Very disrespectful.
Wanda Olmeda
Well decorated and the ambience is perfect for weddings, birthdays, engagement parties, baby showers, etc., The food is excellent, the service is fantastic. Huge parking lot with valet parking. Overall, it's a very beautiful place. (Emoji the faces, some adults preferred it)
Nerissa Taylor
I used Galloping Hill in 2018 for my dad’s birthday party and again this past weekend for my baby shower! Both times were amazing!! The food was delicious! The set up was perfect! The staff was kind and responsive! No complaints!
Came here tonight for an event and was I ever impressed! The bartender Janelle, the host RJ and the coordinator Gerison were amazing. The food was exquisitely placed buffet style and so delicious! The staff all around was super kind, sweet, and so polite. I even had the pleasure of speaking with the general manager Ronnie, who was super down to earth and took the time to have a chat about our experience. I 100% recommend for private events!
LeTishia Little
Food was good, flavorful...there was a spicy olive dish I had not had before delicious
Beautiful
Nice and friendly venue. Good food. Nice people
Attended a Sweet 16 party on Saturday March 30 and there were so many things that were disappointing. My first question is How does a caterer run out of food? We were the last table out of 8 tables called up and nothing was left. We were told more food would be brought out and nothing came out. Another problem was Why is the staff taking food and eating it while taking care of partygoers?? They brought a tray of cake out to serve my table and a worker walked over and took two plates off for her and another worker to eat. We had to wait for more cake to be brought out for us. The Maitre D was not on top of his staff and was to busy upfront singing to all the music.Never recommending this venue for future events with family and friends.
Great time staff really tried to be on top of it
Visited for a 70th birthday party and hands down this is one of the classiest venues in the area. Will be looking into renting a room for my daughters Sweet 16. Food was delicious, waitors very courteous and everything was top tier!
I recently attempted to contact your establishment regarding hosting an event at your venue. Unfortunately, my experience thus far has been less than satisfactory.I have repeatedly tried calling the provided phone number, but it seems to go unanswered. Additionally, when I reached out via email, the response I received was an automated message directing me to contact you by phone. This has left me frustrated and feeling undervalued as a potential customer.As someone who values good customer service, I must express my disappointment in the lack of responsiveness from your team. It is disheartening to encounter such difficulties when trying to inquire about your services.I understand that running a business can be challenging, and I empathize with any potential constraints you may be facing. However, it is crucial for a customer-oriented business like yours to ensure that inquiries are promptly addressed through various channels.I had high hopes for considering your venue for my event, but the current communication issues have raised concerns for me. I believe constructive feedback is essential for improvement, and I hope you take this as an opportunity to enhance your customer service processes.I encourage you to review and address your communication methods to better serve potential clients. I believe in the potential of your venue and hope that my experience is not reflective of the overall quality of your services.
My sister's retirement party was here last Saturday. You guys get a perfect 10 across the board. The food was excellent . Servers was extremely polite & helpful. The place is beautiful. This was my 2nd time here. My sister's birthday party was also here about 3 years ago
Waiters are all nasty and rude. Very disrespectful.
Well decorated and the ambience is perfect for weddings, birthdays, engagement parties, baby showers, etc., The food is excellent, the service is fantastic. Huge parking lot with valet parking. Overall, it's a very beautiful place. (Emoji the faces, some adults preferred it)
I used Galloping Hill in 2018 for my dad’s birthday party and again this past weekend for my baby shower! Both times were amazing!! The food was delicious! The set up was perfect! The staff was kind and responsive! No complaints!
Restaurantji Recommends
Excellent
Beautiful place. Friendly staff.
Came here tonight for an event and was I ever impressed! The bartender Janelle, the host RJ and the coordinator Gerison were amazing. The food was exquisitely placed buffet style and so delicious! The staff all around was super kind, sweet, and so polite. I even had the pleasure of speaking with the general manager Ronnie, who was super down to earth and took the time to have a chat about our experience. I 100% recommend for private events!
Food was good, flavorful...there was a spicy olive dish I had not had before delicious
Beautiful place.?