Starbucks
530 Vernon Rd, Vernon
(973) 764-5350
Recent Reviews
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Went to this location around 10am today happy in a great mood and from the bat the older girl on shift who took my order had a complete attitude problem. I than after getting my drink said can I please buy 1 cup im sorry but I love it and been dyeing for this one, she than rolls her eyes at me and walks away and ignores me as I stood there for 5 mins the younger girl rang me up... there is no reason that older girl should have acted this way it's disgusting I've been coming to this location forever and it was my go to but ppl you hire like this just make it a horrible experience for anyone! Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Ive never ever experienced so racism in my life.
I ordered frappuchino with cookies crumble and he told me, his service is not working. Idk what its means. In few seconds there comes other local person and orders same thing. He starts making order. Thats sucks
Atmosphere: 1
Service: 1
I've been told the machines don't work when it's later in the day, rushed to place my order and go away especially during busier times, given the WRONG MILK when I ask for oat milk from being lactose intolerant, and despite tipping basically every time even with these mistakes and having a card they skimp on caramel and pack in the ice at a significant difference from other locations. Thought it was personal until I read the reviews, this has been going on for years. I guess it just matters if the business makes money instead of being effective or a good representation of the brand in consistency of quality or service.
Atmosphere: 1
Food: 1
Service: 1
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Ive never ever experienced so racism in my life.
I ordered frappuchino with cookies crumble and he told me, his service is not working. Idk what its means. In few seconds there comes other local person and orders same thing. He starts making order. Thats sucks
Atmosphere: 1
Service: 1
Ordered a Caramel Ribbon Crunch Frapp & a Java Chip Frapp. This is what I got... Need I say more???The "barista" told me they were out of whip cream after I paid. Fine, but why did my Frappicino's taste like blended ice and milk? Watery. Absolute waste of $15.
Atmosphere: 2
Food: 1
Service: 1
This Starbucks constantly has issues. The last 3 times I’ve tried to stop here, either the espresso machine is broken, the entire “system is down,” or they’re out of primary ingredients (like milk). I will not come here again.
Happy to come here!
Atmosphere: 5
Food: 5
Service: 5
Laziness at its finest: The old “I don’t want to work, so I’ll say the machine is down” trick. SMH. Why do they allow this girl to work there? lol worst part is, this Starbucks could be amazing and economically do better! But they support some crazy employee to continue hurting business.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
They need to call Greg and straight up fire everyone in this Starbucks. What the actual heck is wrong with these people. Will be reporting them to the BBB for the unprofessionalism that takes place at this facility. They purposely close on Thursdays in December bc it’s half off!? The barista told my daughter she’s Bisexual, and she doesn’t get paid enough, and the machine is always “broken” conveniently. Literally willing to spend $$$ at this place, but apparently they don’t care. This place is never open lol this Starbucks has to be one of the worst in all of Jersey
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Everything Bagel
Restaurantji Recommends
I don't often buy starbucks but my previous experience was good, quality back in the day. Not sure what happened, quality isn't the same anymore or they rush to make your coffee very disappointed wish my previous experience stayed the same but it's not ? for the price I'd rather go somewhere
Atmosphere: 1
Food: 1
Service: 1
This shouldn’t be a location not only was their espresso machine down for about 4 months but some how something always broken the register the machine but they basically just walk around dusting when they are open that is. They don’t keep to hours listed.
Great
Atmosphere: 5
Food: 5
Service: 5
Has the basics and friendly staff. Just very small and you can’t really hang since it’s inside the supermarket and you cannot order
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Gouda
I love how often I go there and I'm told things are "out" or the machines are "broken". It's always by the same girl texting. She knows I always get a macchiato so she makes a point to say the "espresso machine is down for the night" to be spiteful I'm coming later. She doesn't want to work so she says these things. If I come at 7:30pm and someone else is working, everything is working great! If I come at 7-7:45 pm and the dark red, curly haired girl who sometimes wears glasses is there, magically things don't work or are out of stock. It's a great code for "I don't want to be bothered to get something or clean this again" but it's noticeable for a regular. I don't appreciate how friendly this barista is because she can be so nice but that's kinda irrelevant if you don't want to do your job. If you're going to be unprofessional, at least consistently be so — and stop trying to be my friend if you're not going to help me because you don't feel like please!
Atmosphere: 1
Service: 1
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