We ordered two jelly donuts and there wasn’t a napkin in the bag. Really?
Parker Solomon
I asked for lemonade gave me green tea. lemonade is pink green tea is red. This is clearly red.
Atmosphere: 5
Food: 3
Frank S
For the past 2 months I've been giving presentions for work at some local businesses and have been tasked with bringing donut and coffee for the host office. As a result I've visited about 15 different Dunkin locations for the same order 2 boxes of 12 donuts and a box of Joe. Every time they have told me it comes with 10 cups, sugar, etc. And every time I've asked for 10 additional cups as these presentations generally have 15-20 people present. Every other Dunkin gave the extra cups with zero issue. Not this Dunkin. This Dunkin told me to my face it doesn't matter what the other Dunkins do, here we charge for extra cups. Now, not to be petty but the order I place is over $50. Of course they aren't obligated to give the cups for free but considering every other location recognized the money I was spending as a customer and gave the extra cups, I think it is discretionary and not an unreasonable request. Since the owner decided to use his discretion to tell a paying customer to kick rocks over 10 cups customer service doesn't seem to be a priority for the owner and I wouldn't recommend getting any larger coffee orders here.
T B (Stella)
Good Service - always fresh coffee - spotlessly clean.
Atmosphere: 4
Food: 4
Service: 5
Winter Smith
Gave me the wrong donuts and poor customer service these nasty donuts I got ?
mokhtar elkelouey
I ordered from the store today and asked for one bagel screw down. She said, “I cant do it,” so all the stores do that. I just don’t know about here. You just won’t do it.
Atmosphere: 5
Jill Salvato
If a store in NY or NJ closes 5 or more minutes earlier than their publicized time of closing, it’s a fail of an institution in my eyes.
Service: 1
Harry Otto
Very cool store but dirty and - ready - no Stevia. Come on… seriously?
Atmosphere: 5
Food: 3
Service: 4
Tracy Applegate
I usually go to the Wall Dunkin. They have great coffee and usually fast. The man at the cashier/window is never friendly and very rude. Today, he might as well have thrown my food at me they way he gave it to me. So rude.
Computer was down so they decided that they couldn’t help anyone. What ever happened to customer service? Are we now that tied to the computer where they can’t figure out how to make a breakfast sandwich or pickup a donut from the case without it? Either do manual cash transactions or turn off the open sign and close. Don’t lure people in just to tell them that they wasted the time parking and getting out of the car or sitting in the drive thru line.
Atmosphere: 3
Food: 3
Service: 1
Mary Kohler
Thank you for my Pumpkin Cream Cold Brew all year. You are amazing ???? and my pal’s snacking bacon
Atmosphere: 5
Food: 5
Service: 5
savage
the coffee is always fresh and the staff is always happy.
Atmosphere: 5
Food: 5
Service: 5
Lakia Joiner
The staff knows just how I like my coffee, thanks! ?
Clean and friendly
Atmosphere: 5
Food: 5
Service: 5
We ordered two jelly donuts and there wasn’t a napkin in the bag. Really?
I asked for lemonade gave me green tea. lemonade is pink green tea is red. This is clearly red.
Atmosphere: 5
Food: 3
For the past 2 months I've been giving presentions for work at some local businesses and have been tasked with bringing donut and coffee for the host office. As a result I've visited about 15 different Dunkin locations for the same order 2 boxes of 12 donuts and a box of Joe. Every time they have told me it comes with 10 cups, sugar, etc. And every time I've asked for 10 additional cups as these presentations generally have 15-20 people present. Every other Dunkin gave the extra cups with zero issue. Not this Dunkin. This Dunkin told me to my face it doesn't matter what the other Dunkins do, here we charge for extra cups. Now, not to be petty but the order I place is over $50. Of course they aren't obligated to give the cups for free but considering every other location recognized the money I was spending as a customer and gave the extra cups, I think it is discretionary and not an unreasonable request. Since the owner decided to use his discretion to tell a paying customer to kick rocks over 10 cups customer service doesn't seem to be a priority for the owner and I wouldn't recommend getting any larger coffee orders here.
Good Service - always fresh coffee - spotlessly clean.
Atmosphere: 4
Food: 4
Service: 5
Gave me the wrong donuts and poor customer service these nasty donuts I got ?
I ordered from the store today and asked for one bagel screw down. She said, “I cant do it,” so all the stores do that. I just don’t know about here. You just won’t do it.
Atmosphere: 5
If a store in NY or NJ closes 5 or more minutes earlier than their publicized time of closing, it’s a fail of an institution in my eyes.
Service: 1
Very cool store but dirty and - ready - no Stevia. Come on… seriously?
Atmosphere: 5
Food: 3
Service: 4
I usually go to the Wall Dunkin. They have great coffee and usually fast. The man at the cashier/window is never friendly and very rude. Today, he might as well have thrown my food at me they way he gave it to me. So rude.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Computer was down so they decided that they couldn’t help anyone. What ever happened to customer service? Are we now that tied to the computer where they can’t figure out how to make a breakfast sandwich or pickup a donut from the case without it? Either do manual cash transactions or turn off the open sign and close. Don’t lure people in just to tell them that they wasted the time parking and getting out of the car or sitting in the drive thru line.
Atmosphere: 3
Food: 3
Service: 1
Thank you for my Pumpkin Cream Cold Brew all year. You are amazing ???? and my pal’s snacking bacon
Atmosphere: 5
Food: 5
Service: 5
the coffee is always fresh and the staff is always happy.
Atmosphere: 5
Food: 5
Service: 5
The staff knows just how I like my coffee, thanks! ?
Atmosphere: 5
Food: 5
Service: 5
Clean Dunkin' Donuts. Friendly staff.
Parking: Decent sized free parking lot.
Kid-friendliness: Staff were good to the kids.
Wheelchair accessibility: Easy accessibility.
Atmosphere: 5
Food: 5
Service: 5
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