Let’s talk about customer service some of the staff are very rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Bob Vogt
They redid this location. Looks good. Neat and clean. Quality is good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Whopper, Double Whopper Jr
VINYL23 “Vinyl23HD”
Workers are like in slow motion, take more than 25 minutes to make three breakfast sandwich, when I finally got the sandwiches, one of the breakfast sandwiches is missing a sausage. So I have to wait another extra minutes and guess what happened, the hashbrown was cold. And it was not busy at that time,only 2 costumer from of me and behind me. Manager was Fawooz.
Atmosphere: 3
Food: 1
Service: 1
Johnnie
Ordered a few bites at the drive thru… when I arrived at the pickup window I paid for my meal and was waiting for it to be prepped. Someone else came to the window and immediately asked me “What delivery was I here to pick up?” I had to correct her and inform her I just made a purchase and my family and I (all in the same car) were simply waiting for the meals sans insults. lNo hello… welcome to BK… nothing. I wonder what about me gave the appearance of food delivery driver. Customer service and training could use a refresher at minimum. I do recommend the double whopper, extra mayo and hold the racism please.
Atmosphere: 1
Food: 3
Service: 1
Heather E
Lady working on a power trip, Andy don't care rude to customers. Wanted to throw the food at her.
Angel Rosado
Is a shame that they don't give Senior discounts on the meals as I asked the store manager also no Veterans discount is what he said
KCDodger
Still the best fast food burgers in town.
John Gruden
The king welcomes you
Atmosphere: 4
Food: 4
Service: 4
Ali
For some reason come sun down, these people at this location do not give a single darn about you or your time or your money. No other fast food location I have been to consistently drops the ball like this specific establishment. Almost to the point where you think they don’t even want your business.
Atmosphere: 2
Food: 3
Service: 1
Ray
This location has gone completely downhill since they reopened, the drive thru is slow, orders are consistently wrong and missing items. Last order two breakfast items were cold, not sure how that happened after waiting almost 10 minutes for the food.
A bit confusing, because the staff I was saying my order to didn’t sound like they spoke English.. but it was okay, but still sounded confusing. Although the food was great, it did take a while for someone to actually go on the cash register and take orders. At least five minutes or so, I had to wait there with my little sister for quite a bit time… (edit: just found out they got my order wrong, the star will be changed to 2 stars than 3.)
Atmosphere: 4
Food: 5
Service: 3
Joseph De Santis
Sadly it seems with the remodel the staff changed and the service is not aa good as it once was.
Atmosphere: 4
Food: 4
Service: 3
Elia Kazan
Only ordered the french toast sticks but found them are subpar—overly greasy. I wish they would bake it instead
Let’s talk about customer service some of the staff are very rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
They redid this location. Looks good. Neat and clean. Quality is good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Whopper, Double Whopper Jr
Workers are like in slow motion, take more than 25 minutes to make three breakfast sandwich, when I finally got the sandwiches, one of the breakfast sandwiches is missing a sausage. So I have to wait another extra minutes and guess what happened, the hashbrown was cold. And it was not busy at that time,only 2 costumer from of me and behind me. Manager was Fawooz.
Atmosphere: 3
Food: 1
Service: 1
Ordered a few bites at the drive thru… when I arrived at the pickup window I paid for my meal and was waiting for it to be prepped. Someone else came to the window and immediately asked me “What delivery was I here to pick up?” I had to correct her and inform her I just made a purchase and my family and I (all in the same car) were simply waiting for the meals sans insults. lNo hello… welcome to BK… nothing. I wonder what about me gave the appearance of food delivery driver. Customer service and training could use a refresher at minimum. I do recommend the double whopper, extra mayo and hold the racism please.
Atmosphere: 1
Food: 3
Service: 1
Lady working on a power trip, Andy don't care rude to customers. Wanted to throw the food at her.
Is a shame that they don't give Senior discounts on the meals as I asked the store manager also no Veterans discount is what he said
Still the best fast food burgers in town.
The king welcomes you
Atmosphere: 4
Food: 4
Service: 4
For some reason come sun down, these people at this location do not give a single darn about you or your time or your money.
No other fast food location I have been to consistently drops the ball like this specific establishment. Almost to the point where you think they don’t even want your business.
Atmosphere: 2
Food: 3
Service: 1
This location has gone completely downhill since they reopened, the drive thru is slow, orders are consistently wrong and missing items. Last order two breakfast items were cold, not sure how that happened after waiting almost 10 minutes for the food.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
A bit confusing, because the staff I was saying my order to didn’t sound like they spoke English.. but it was okay, but still sounded confusing. Although the food was great, it did take a while for someone to actually go on the cash register and take orders. At least five minutes or so, I had to wait there with my little sister for quite a bit time… (edit: just found out they got my order wrong, the star will be changed to 2 stars than 3.)
Atmosphere: 4
Food: 5
Service: 3
Sadly it seems with the remodel the staff changed and the service is not aa good as it once was.
Atmosphere: 4
Food: 4
Service: 3
Only ordered the french toast sticks but found them are subpar—overly greasy. I wish they would bake it instead
Atmosphere: 5
Food: 1
Service: 5
Prob the best BK ive been too honestly
Atmosphere: 5
Food: 5
I only went because I was starving and in a rush.
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