HORRIBLE GROSS RUDE do not come here the staff it trash does not know how to treat customers the management is even worse the food is bioengineered avocado is rubber if you want to get charges for food you didn’t receive and them hang up when you call
Suleyman Vural
The tables here really need to be replaced—they’re mostly sticky and worn out. Most other Paneras got new tables, but this location seems to have been completely ignored, even though it gets a ton of traffic.
Misty Mott
Food was excellent, server had a hard time understanding our order (not a language issue but dietary restriction concerns but he figured it out eventually and was patient and got it correct.
Mitra Zarfeshan
This is my favorite place to eat, great food great service.
Darcy Kamp
I usually go to the Panera on route 23 in Wayne. This time I went to the new one on Hamburg turnpike by trader Joe's. The one on 23 is much better! There's hardly any meat on this sandwich. I asked for extra aioli I got none. I had to ask for an apple.....
Zahra Golshani
The food is good but their tables are always so sticky🤦🏻♀️
Atmosphere: 2
Food: 4
Service: 2
Jane Sh
A good chain restaurant with very tasty soups
Atmosphere: 5
Food: 5
Service: 5
13 13
Hot, fresh food. The employees are friendly, helpful, and upbeat. The restaurant is clean, well lit, and comfortable.
My friends and I witnessed an employee drop a baguette on the floor and then pick it up and placed it with the other bread being served to customers. We spoke to a different employee about this but the manager did not come out to speak with us.
If this is what the employees do in front of customers I can only imagine how they behave where they can't be seen.
Atmosphere: 1
Food: 1
Service: 1
AJ
Literally my favorite Panera in the world. The staff is incredible. They go out of your way to make your day nice. Malcom, Kim and Samara are 3 of my favorite staff members but the manager ALBERTO - he is also always so nice to me and he is very professional. His staff works efficiently under his leadership. The iced coffee is always cold and iced, and strong which I like. They have cinnamon powder for your coffee and all the hot teas and honey. I was hesitant to leave this review because this Panera is a gem and it doesn’t get too crowded in the morning. But I had to share about the staff because they are all doing a great job here. All the tables and bathrooms are always clean, which is not true about all the Paneras. But this one is perfection and I thank the staff for doing such a great job! Panera you should honor these employees! Cheers with a coffee cup! :-)
Also Michael is another manager that is truly special and always working hard! Thank you Michael!
Very nice! Coffee. Food Admosphere. ! Malcom, wonderful worker should be manager! On top of ev! So courteous and a wonderful lady who makes alot of Breads..piñatas, etc.! Actually everyone is so helpful..tall thin guy..etc. etc
wael maiyous
I did ask one of tge worker there to cut my sandiwch in half by a sharp knife he didnt instead he gave me butter knife to do it myself
Atmosphere: 1
Food: 5
Service: 1
Mckenna O'Keefe
This is the worst panera location. They do not care about their customers requests and do not properly package your items when you order rapid pick up. They stack soups on top of each other and jam all your items into the smallest bag. Constant frustration at this location- Woodcliff lake Panera is stellar and their customer service is superb.
Service: 1
Anthony Ganci
What a ripoff
Atmosphere: 3
Food: 2
Service: 2
Aidan Pacheco
Alex from this location had an absolute obnoxious attitude toward me. This was my 1st time there. And never again will I go to this location!!!
HORRIBLE GROSS RUDE do not come here the staff it trash does not know how to treat customers the management is even worse the food is bioengineered avocado is rubber if you want to get charges for food you didn’t receive and them hang up when you call
The tables here really need to be replaced—they’re mostly sticky and worn out. Most other Paneras got new tables, but this location seems to have been completely ignored, even though it gets a ton of traffic.
Food was excellent, server had a hard time understanding our order (not a language issue but dietary restriction concerns but he figured it out eventually and was patient and got it correct.
This is my favorite place to eat, great food great service.
I usually go to the Panera on route 23 in Wayne. This time I went to the new one on Hamburg turnpike by trader Joe's. The one on 23 is much better! There's hardly any meat on this sandwich. I asked for extra aioli I got none. I had to ask for an apple.....
The food is good but their tables are always so sticky🤦🏻♀️
Atmosphere: 2
Food: 4
Service: 2
A good chain restaurant with very tasty soups
Atmosphere: 5
Food: 5
Service: 5
Hot, fresh food. The employees are friendly, helpful, and upbeat. The restaurant is clean, well lit, and comfortable.
Vegetarian options: Impossible burger Whopper, fries,onion rings.
Atmosphere: 5
Food: 5
Service: 5
My friends and I witnessed an employee drop a baguette on the floor and then pick it up and placed it with the other bread being served to customers. We spoke to a different employee about this but the manager did not come out to speak with us.
If this is what the employees do in front of customers I can only imagine how they behave where they can't be seen.
Atmosphere: 1
Food: 1
Service: 1
Literally my favorite Panera in the world. The staff is incredible. They go out of your way to make your day nice. Malcom, Kim and Samara are 3 of my favorite staff members but the manager ALBERTO - he is also always so nice to me and he is very professional. His staff works efficiently under his leadership. The iced coffee is always cold and iced, and strong which I like. They have cinnamon powder for your coffee and all the hot teas and honey. I was hesitant to leave this review because this Panera is a gem and it doesn’t get too crowded in the morning. But I had to share about the staff because they are all doing a great job here. All the tables and bathrooms are always clean, which is not true about all the Paneras. But this one is perfection and I thank the staff for doing such a great job! Panera you should honor these employees! Cheers with a coffee cup! :-)
Also Michael is another manager that is truly special and always working hard! Thank you Michael!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very nice! Coffee. Food Admosphere. ! Malcom, wonderful worker should be manager! On top of ev! So courteous and a wonderful lady who makes alot of Breads..piñatas, etc.! Actually everyone is so helpful..tall thin guy..etc. etc
I did ask one of tge worker there to cut my sandiwch in half by a sharp knife he didnt instead he gave me butter knife to do it myself
Atmosphere: 1
Food: 5
Service: 1
This is the worst panera location. They do not care about their customers requests and do not properly package your items when you order rapid pick up. They stack soups on top of each other and jam all your items into the smallest bag. Constant frustration at this location- Woodcliff lake Panera is stellar and their customer service is superb.
Service: 1
What a ripoff
Atmosphere: 3
Food: 2
Service: 2
Alex from this location had an absolute obnoxious attitude toward me. This was my 1st time there. And never again will I go to this location!!!
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