Philly Pretzel Factory

CLOSED
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About Philly Pretzel Factory

The Philly Pretzel Factory in Wayne has pretzels and cheese sauce that are generally considered very good. The staff's attitudes can vary; some customers have experienced pleasant and accommodating employees, while others have felt ignored or bothered the staff. One customer mentioned meeting a friendly owner during their first visit, but noted that the rest of the staff could use micromanagement during subsequent visits. There have been instances of slow or poor service, with employees appearing disinterested in helping customers. Despite these issues, the pretzels remain a hit at gatherings. However, some customers have been disappointed to find certain locations closed, such as the ones in Atlantic City and Matamoras, PA. Overall, the Philly Pretzel Factory can provide a positive experience, but the quality of service seems to depend on the specific staff working at the time.