Such a great spot in Weehawken! Everyone’s so friendly, and they even have ice cream for pups, love it!
Prime ToYou
After waiting in line for 15 minutes, the server skipped us and began serving people behind us. Even after we told him we were next, he continued serving, stating that he thought someone else was helping us and asked us to wait. As a result, we left. The manager didn't even bother to get involved or offer to serve us herself.
Stuart Diaz
We wanted to enter and the employee told us that it was closed, then someone else arrived and attended it, it was 11..
Jill
The prices have gotten outrageous. I’m sorry I just don’t think this little scoop and broken cone is worth $7.50. I know everything is getting more expensive but if you order a cup you get at least twice the amount. This is a ridiculously small amount for the price, it’s just not worth it. It actually makes me laugh.
Michael Santiago
Second time I’ve come to this location and I was unable to us a Ben and Jerry gift card. they have no scanner to scan QR codes or barcodes, then unfortunately they don’t train their employees to enter gift cards manually or in my experiences, the employees does not have access to do so. It’s a huge inconvenience when you walk in and have to wait with your ice cream melting in your hand. Such a quick and easy fix, but yet is so overlooked?
Elizabeth Teng
How is there just one person working the counter on a Saturday night in August?
Ricely Estela
Such great customer service!! And ofcourse delicious ice creams always. Must visit!!!
Ilayda K
If you’re going to have just one person doing everything — taking orders, payments? scooping ice cream, and managing online pickups — then online ordering probably shouldn’t be offered. Five people shouldn’t have to wait 20 minutes for ice cream. That said, the staff member was amazing — super efficient and kind under pressure. He handled it all impressively, but no one should be expected to carry that kind of load alone. Please consider better support for your team and your customers.
Gabriel Sanchez
I used to love going to this Ben & Jerry's but it has gotten ridiculous. The prices have increased but the portions have decreased. Ice cream should never be more expensive than a full meal! Not only am I receiving significantly less for my buck, but also have to deal with rudeness? Usually, the employees are fine, but this last time, the two men that were working were inattentive, just standing around while people were waiting to pay and order, then made a joke about locking the doors 4 hours before closing time. Truly saddened since I love Ben & Jerry's but not worth going here when you can get a pint or a box of ice cream from ACME for half the price, without the rude service, and still sit by the water.
Mazen Ahmad
Honestly I asked for a cone and it ended up in a cup because they are selling melted ice cream in river road . I tell the girl with pink hair why is it melted she says I don’t know . I’m sorry if you don’t know then who does 🙄 please hire people that are educated and people that aren’t rude she tells me byeeeeee like she’s mocking me 🙄🙄🙄
Vincent and Olivia were so sweet and welcoming !!! I love this shop ❤️
Alex L
Been waiting to review this place. This location's great. Staff are a good time, always kind, always accommodating. Come Buy this ice cream!!!
Alexander Levers
Been waiting to review this place. This location's great. Staff are a good time, always kind, always accommodating. Come Buy this ice cream!!!
Geniene Arnold
Kevin was phenomenal, what a great personality. You guys are so lucky to have him! He was so personable, made conversation and let me try whatever flavors I wanted. He was great and I'll be back for sure!! 😁
George Nadiradze
Place is really nice, female employ was super nice and friendly! Mango ice cream is our favorite!
Such a great spot in Weehawken!
Everyone’s so friendly, and they even have ice cream for pups, love it!
After waiting in line for 15 minutes, the server skipped us and began serving people behind us. Even after we told him we were next, he continued serving, stating that he thought someone else was helping us and asked us to wait. As a result, we left. The manager didn't even bother to get involved or offer to serve us herself.
We wanted to enter and the employee told us that it was closed, then someone else arrived and attended it, it was 11..
The prices have gotten outrageous. I’m sorry I just don’t think this little scoop and broken cone is worth $7.50. I know everything is getting more expensive but if you order a cup you get at least twice the amount. This is a ridiculously small amount for the price, it’s just not worth it. It actually makes me laugh.
Second time I’ve come to this location and I was unable to us a Ben and Jerry gift card. they have no scanner to scan QR codes or barcodes, then unfortunately they don’t train their employees to enter gift cards manually or in my experiences, the employees does not have access to do so. It’s a huge inconvenience when you walk in and have to wait with your ice cream melting in your hand. Such a quick and easy fix, but yet is so overlooked?
How is there just one person working the counter on a Saturday night in August?
Such great customer service!! And ofcourse delicious ice creams always. Must visit!!!
If you’re going to have just one person doing everything — taking orders, payments? scooping ice cream, and managing online pickups — then online ordering probably shouldn’t be offered. Five people shouldn’t have to wait 20 minutes for ice cream. That said, the staff member was amazing — super efficient and kind under pressure. He handled it all impressively, but no one should be expected to carry that kind of load alone. Please consider better support for your team and your customers.
I used to love going to this Ben & Jerry's but it has gotten ridiculous. The prices have increased but the portions have decreased. Ice cream should never be more expensive than a full meal! Not only am I receiving significantly less for my buck, but also have to deal with rudeness? Usually, the employees are fine, but this last time, the two men that were working were inattentive, just standing around while people were waiting to pay and order, then made a joke about locking the doors 4 hours before closing time. Truly saddened since I love Ben & Jerry's but not worth going here when you can get a pint or a box of ice cream from ACME for half the price, without the rude service, and still sit by the water.
Honestly I asked for a cone and it ended up in a cup because they are selling melted ice cream in river road . I tell the girl with pink hair why is it melted she says I don’t know . I’m sorry if you don’t know then who does 🙄 please hire people that are educated and people that aren’t rude she tells me byeeeeee like she’s mocking me 🙄🙄🙄
Restaurantji Recommends
Vincent and Olivia were so sweet and welcoming !!! I love this shop ❤️
Been waiting to review this place. This location's great. Staff are a good time, always kind, always accommodating. Come
Buy this ice cream!!!
Been waiting to review this place. This location's great. Staff are a good time, always kind, always accommodating. Come
Buy this ice cream!!!
Kevin was phenomenal, what a great personality. You guys are so lucky to have him! He was so personable, made conversation and let me try whatever flavors I wanted. He was great and I'll be back for sure!! 😁
Place is really nice, female employ was super nice and friendly! Mango ice cream is our favorite!
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