Dunkin'

5915 Bergenline Ave, West New York
(201) 854-0010

Recent Reviews

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Dogswithemily

This place changed for the better :) wonderful staff! 🄰

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Toast, Croissant, Sausage, Donuts, Bagel, Iced Latte

louie ā€œBass Dealerā€ Turnup

Very unsanitary. I ordered a medium ice coffee and they used an cup that was sitting on a dirty counter that was next to spic and span cleaning solution dunked it a bucket of coffee and poured it in my cup. I asked for my money back and they say to me why are you so upset. Never order from here

Ruth Avi

Good food

Atmosphere: 5

Nicole Jelosek

No sprinkles

Lavil Avila (Lu)

Because I had there a hot chocolate and i got sick me. So I wouldn't recommend to have it there.

Mel Lopez

I order a large hot coffee and the lady that attended me gave me a large ice coffee and when I went to tell her that she gave me the wrong drink she gave me an attitude and said I was the one that didn't answer right. I clearly said yes I want a hot coffee and she didn't heard right. Her answer upset me a lot because everytime I go to buy and she attends me she has a very serious attitude, I don't even know her for her to be treating me this way.

Service: 1

Aidan Antor

Just another place on Bergenline where they do the switcheroo on you when you don’t speak Spanish upon staring at you to see if you cave. I cannot run on Dunkin if your workers cannot communicate America’s language.

Paris Mullings

This place is trash that hires ignorant people with zero customer service skills. Had to file a complaint with the Better Business Bureau.

Atmosphere: 1

Food: 2

Service: 1

Jasia Zehra

Old gujrati uncle is very disrespectful, he has no idea of what to add in mocha. He was literally abusing and was being racist.

Atmosphere: 1

Food: 2

Service: 1

Jinhui Kim

I got a large coffee from there and found a piece of paper at the bottom when I was almost done drinking it. How did this go unnoticed?

Atmosphere: 1

Food: 1

Service: 1

Ann Blarey

While I was at Dunkin’, the cashier disregarded the order line. Two customers who entered after me were served first because the cashier seemed to know them. Then, another customer and her daughter, who were behind me in line, received their drinks ahead of me, likely because her other daughter worked there. When I reminded the staff about my coffee, they prepared it but exchanged smiles with each other, as if finding the situation amusing.

Ana Reyes

While I was at Dunkin’, the cashier disregarded the order line. Two customers who entered after me were served first because the cashier seemed to know them. Then, another customer and her daughter, who were behind me in line, received their drinks ahead of me, likely because her other daughter worked there. When I reminded the staff about my coffee, they prepared it but exchanged smiles with each other, as if finding the situation amusing.

Lesly Tobar

I'm a fan of ice coffee but this place never gets it right . It's always so black and bitter or too much milk. They treat you like you are getting things for free . I'm paying for my order. I'm a regular customer here but I have to think twice before going in .

Atmosphere: 3

Food: 2

Service: 1

H Scott

It's close to Bergenline but they never make good drinks. They always lack sugar or milk and the attitude of the people who serve is bad. They are always in a bad mood and do not have good customer service.

The only good thing is that it is close to Bergenline. Other than that, they never make the drinks good. The attitude of the staff is terrible and they always seem in a bad mood.

Amanda Iris

Ordered twice and both times my coffee was spilled all over my food. On top of that the second order wasn’t even the right order with coffee spilled all over it. Great workers!

Food: 1

Service: 1

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