The manager is an inhuman person and the employees give bad service, they give them incomplete and poorly served purchases, they only care about the money and they don't care about the bad service they give.
Atmosphere: 1
Service: 1
Orlando Mansur
A bit expensive
Atmosphere: 4
Food: 5
Service: 5
Leticia R blog personal
Came by on Feb 20th, 2024 because I really wanted a coffee after a long day of work. Got my usual order but the lady behind the counter (she was Indian) handed me my coffee and it spilled all over. I assumed it was because she had placed the coffee lid incorrectly. My hand and hers were burned and she then proceeds to blame for it. I ask for another lid and she proceeds to throw it at me and begins to insult me. Sucks that this happened, I would be wary of this Dunkin location. Terrible customer service. :l
Food: 5
Service: 1
Melissa Vergara
I ordered a cream cheese bagel and a hazelnut iced coffe. My coffe came out BLACK AND BITTER despite clearly asking for extra milk and sugar. Then, when i get home and see my bagel, it had a VERY thin streak of cream cheese on it!! THERE WAS BASICALLY NO CREAM CHEESE!! This is unacceptable and just disrespectful. The worker clearly knew he didn't put any cream cheese at all because there was just a streak on it.I cannot believe the service in this place is this horrible.
Atmosphere: 1
Food: 1
Service: 1
Ramon Ramos
I like the place, quiet, good
Atmosphere: 4
Food: 4
Service: 4
Cesar Tezen
I love it ?
Atmosphere: 5
Food: 5
Service: 5
Roberto Salazar
They don't give free ice cream.
Atmosphere: 2
Food: 5
Service: 1
Josue Umanzor
Been going here for many years, but the quality has sure gone down throughout the years. The iced coffee honestly has a weird taste to it and barely has any flavor. When I order a iced caramel craze about 3 weeks ago, it tasted more like milk than coffee. I asked to get that remade and it still tasted like milk. Honestly it felt like a rip off.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Iced Latte
Claire Louise
I’ve been going to that Dunkin location for YEARS and years. Since management changed, the quality has gone down the drain. They hire a bunch of teenagers and don’t offer them proper training on how to make the food and drinks. Either that or they can’t be bothered to learn (plus they are rude, get your order wrong, and take forever because they’re too distracted talking to each other or on their phone). The morning crew is BY FAR the most competent but, if you go at any other time of day, beware the quality will be inferior in every aspect. The Indian guy late at night doesn’t know how to make good drinks. The donut quality also decreased. Now, they look anemic. Pale as a sheet - as if they were barely dipped in oil. Inconsistent quality. If you’re lucky, maybe you’ll enter the store during the shift of one of the workers who actually knows what they’re doing. Trash is left to pile up. Oh and I spotted cockroaches walking by the sugar and straws, right beside the ice cream display counter.
Atmosphere: 1
Food: 2
Service: 1
Meibely Delgado
Tonight I stopped by for some coffee and they gave me my order halfway when I asked, a man very rudely told me that the guy is new and that I have to wait, and he started making fun of what I said.And poorly made coffee, I don't recommend it.
The Old Gujarati guy at the night time does not know how to behave properly with customers. He did not knew basic flavor swirls to add in hot latte. Just made regular espresso latte and when asked for flavor just told me to leave, very impolitely in front of other customers, Made whole Monday early morning really bad start of the day. Forget about the drink, just behaving perspective he could do better and try to be a good humble human to all eventho if it was his bad day.
Atmosphere: 2
Food: 1
Service: 1
MrS98VAC
Was there at around 9:30pm. Filthy, disgusting place. Garbage spewed everywhere on the floor. Could not believe it. The employees seem mentally slow, or they just simply do not care. AWFUL establishment!
Atmosphere: 1
Service: 1
jared quichcas
The donuts are a bussin but a bit costly, just don’t try any thing else from the donut section.
Atmosphere: 5
Food: 4
Service: 4
Mavin Peter
A food from paradise available on Earth
Denise Mendez
I went to get a watermelon raspberry with green tea refresher. I grabbed it and went on my merry way excited about it. Once I got to my car and tried it it was pure watermelon raspberry and no green tea. If they didn’t have any green tea then at least tell the customer. The girl that made it was laughing and flirting with the kid who took my order. My order was at 5:12pm on 6/17/23
The manager is an inhuman person and the employees give bad service, they give them incomplete and poorly served purchases, they only care about the money and they don't care about the bad service they give.
Atmosphere: 1
Service: 1
A bit expensive
Atmosphere: 4
Food: 5
Service: 5
Came by on Feb 20th, 2024 because I really wanted a coffee after a long day of work. Got my usual order but the lady behind the counter (she was Indian) handed me my coffee and it spilled all over. I assumed it was because she had placed the coffee lid incorrectly. My hand and hers were burned and she then proceeds to blame for it. I ask for another lid and she proceeds to throw it at me and begins to insult me. Sucks that this happened, I would be wary of this Dunkin location. Terrible customer service. :l
Food: 5
Service: 1
I ordered a cream cheese bagel and a hazelnut iced coffe. My coffe came out BLACK AND BITTER despite clearly asking for extra milk and sugar. Then, when i get home and see my bagel, it had a VERY thin streak of cream cheese on it!! THERE WAS BASICALLY NO CREAM CHEESE!! This is unacceptable and just disrespectful. The worker clearly knew he didn't put any cream cheese at all because there was just a streak on it.I cannot believe the service in this place is this horrible.
Atmosphere: 1
Food: 1
Service: 1
I like the place, quiet, good
Atmosphere: 4
Food: 4
Service: 4
I love it ?
Atmosphere: 5
Food: 5
Service: 5
They don't give free ice cream.
Atmosphere: 2
Food: 5
Service: 1
Been going here for many years, but the quality has sure gone down throughout the years. The iced coffee honestly has a weird taste to it and barely has any flavor. When I order a iced caramel craze about 3 weeks ago, it tasted more like milk than coffee. I asked to get that remade and it still tasted like milk. Honestly it felt like a rip off.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Iced Latte
I’ve been going to that Dunkin location for YEARS and years. Since management changed, the quality has gone down the drain. They hire a bunch of teenagers and don’t offer them proper training on how to make the food and drinks. Either that or they can’t be bothered to learn (plus they are rude, get your order wrong, and take forever because they’re too distracted talking to each other or on their phone). The morning crew is BY FAR the most competent but, if you go at any other time of day, beware the quality will be inferior in every aspect. The Indian guy late at night doesn’t know how to make good drinks. The donut quality also decreased. Now, they look anemic. Pale as a sheet - as if they were barely dipped in oil. Inconsistent quality. If you’re lucky, maybe you’ll enter the store during the shift of one of the workers who actually knows what they’re doing. Trash is left to pile up. Oh and I spotted cockroaches walking by the sugar and straws, right beside the ice cream display counter.
Atmosphere: 1
Food: 2
Service: 1
Tonight I stopped by for some coffee and they gave me my order halfway when I asked, a man very rudely told me that the guy is new and that I have to wait, and he started making fun of what I said.And poorly made coffee, I don't recommend it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The Old Gujarati guy at the night time does not know how to behave properly with customers. He did not knew basic flavor swirls to add in hot latte. Just made regular espresso latte and when asked for flavor just told me to leave, very impolitely in front of other customers, Made whole Monday early morning really bad start of the day. Forget about the drink, just behaving perspective he could do better and try to be a good humble human to all eventho if it was his bad day.
Atmosphere: 2
Food: 1
Service: 1
Was there at around 9:30pm. Filthy, disgusting place. Garbage spewed everywhere on the floor. Could not believe it. The employees seem mentally slow, or they just simply do not care. AWFUL establishment!
Atmosphere: 1
Service: 1
The donuts are a bussin but a bit costly, just don’t try any thing else from the donut section.
Atmosphere: 5
Food: 4
Service: 4
A food from paradise available on Earth
I went to get a watermelon raspberry with green tea refresher. I grabbed it and went on my merry way excited about it. Once I got to my car and tried it it was pure watermelon raspberry and no green tea. If they didn’t have any green tea then at least tell the customer. The girl that made it was laughing and flirting with the kid who took my order. My order was at 5:12pm on 6/17/23
Service: 1