Terrible customer service, extremely rude and disrespectful.
douglasdiazsocial
Costomer service it’s the worst service ever No Costomer bathroom Extremely rude service .
Lydia Becerra
Have been coming to this bakery for years but, lately they keep in reading prices and quality is no good. Beef pasteles have not only increase in price but is half size of what it used to be. At least if you increase prices leave the size the same. Also Señoritas they hardly put pudding in anymore so they don’t taste good. I think it they continue like this soon the business will be going down as customers like me that used to spend $55 and up have been cutting to half due to quality.
Mirka Sanchez
Found mold on my food. I hope I don’t get sick. Never going back!
Food: 1
Tania Arencibia
I was looking for a bakery for my daughter's baby shower cake and I visited several, testing flavor and price. Finally I decided on this one and I was surprised, DELICIOUS, Dulce de leche and vanilla cream cake, delicious, fresh in time and my guests loved it. HIGHLY RECOMMENDED.
Atmosphere: 5
Food: 5
Service: 5
fred m.
This lady added $2 four tips for herself I only noticed when I saw the receipt on my phone that had the breakdown of the prices.She had told me I owed her about 9 something with taxes included then I check the receipt it's $12. Bunch of crooks
Mary Santiago
Today I went for the first time and the lady who attends the front is very rude. And the other girl fixing her hair in the caunter. And to top it off I charge 2 times l.
Tanya “Tina Marie” C
Very rude and disrespectful, i paid for a sandwich and the lady accused me for giving her a fake 10 dollars, mind you a man next to me also gave her a 10, the owner or im assuming its the owner because he was walking around checking the place out said that it was real. As i was walking out she started to talk about me with him. I gave them the sandwich back and he said next time it will be more embarrassing for you. This to me was a threat. I was embarrassed because there was 4 customers there and because of the way she said it in Spanish. You're paying me with fake money. There is absolutely no need for this treatment especially since i am a loyal customer. At the end of the day she kept the 10 and the sandwich and both were laughing.
Tania
Very rude and disrespectful, i paid for a sandwich and the lady accused me for giving her a fake 10 dollars, mind you a man next to me also gave her a 10, the owner or im assuming its the owner because he was walking around checking the place out said that it was real. As i was walking out she started to talk about me with him. I gave them the sandwich back and he said next time it will be more embarrassing for you. This to me was a threat. I was embarrassed because there was 4 customers there and because of the way she said it in Spanish. You're paying me with fake money. There is absolutely no need for this treatment especially since i am a loyal customer. At the end of the day she kept the 10 and the sandwich and both were laughing.
Tanya
Very rude and disrespectful, i paid for a sandwich and the lady accused me for giving her a fake 10 dollars, mind you a man next to me also gave her a 10, the owner or im assuming its the owner because he was walking around checking the place out said that it was real. As i was walking out she started to talk about me with him. I gave them the sandwich back and he said next time it will be more embarrassing for you. This to me was a threat. I was embarrassed because there was 4 customers there and because of the way she said it in Spanish. You're paying me with fake money. There is absolutely no need for this treatment especially since i am a loyal customer. At the end of the day she kept the 10 and the sandwich and both were laughing.
Rude service, staff needs to know how to manage better customer service.
Elvis Sancho
This establishment looks nice and the service was good, but my food experience was really bad. My Cuban tamale was very old and left over from days before, when I opened the shell of the tamale it was also liquified instead of smooth or even semi-solid. The bites looked good but smelled bad and tasted very dry and stale with the taste of an old fridge. This is my second bad experience in this establishment, it is a nice place with good people, but obviously they are selling leftover old products from previous days, nothing was fresh.I hope this review helps the owner to provide better products to their customers, the service is good but they don't provide the best. I would only recommend the daily bread and pizza, which seem to be fresh.It is a good establishment with good people, please try harder to do better. I'm going to try again next week and give this business one more chance. Good luck.
Luis Rios
delicious stuff.
MARIA DE LOS ANGELES VARGAS BAEZ
I ordered a Cake for my birthday and the truth is that I must say that it was delicious. The dough, the filling, everything! It wasn't as sweet as it usually is in other places. The truth is that they surprised me. I recommend them! My cake was dulce de leche with vanilla custard.
Terrible customer service, extremely rude and disrespectful.
Costomer service it’s the worst service ever
No Costomer bathroom
Extremely rude service .
Have been coming to this bakery for years but, lately they keep in reading prices and quality is no good. Beef pasteles have not only increase in price but is half size of what it used to be. At least if you increase prices leave the size the same. Also Señoritas they hardly put pudding in anymore so they don’t taste good. I think it they continue like this soon the business will be going down as customers like me that used to spend $55 and up have been cutting to half due to quality.
Found mold on my food. I hope I don’t get sick. Never going back!
Food: 1
I was looking for a bakery for my daughter's baby shower cake and I visited several, testing flavor and price. Finally I decided on this one and I was surprised, DELICIOUS, Dulce de leche and vanilla cream cake, delicious, fresh in time and my guests loved it. HIGHLY RECOMMENDED.
Atmosphere: 5
Food: 5
Service: 5
This lady added $2 four tips for herself I only noticed when I saw the receipt on my phone that had the breakdown of the prices.She had told me I owed her about 9 something with taxes included then I check the receipt it's $12. Bunch of crooks
Today I went for the first time and the lady who attends the front is very rude. And the other girl fixing her hair in the caunter. And to top it off I charge 2 times l.
Very rude and disrespectful, i paid for a sandwich and the lady accused me for giving her a fake 10 dollars, mind you a man next to me also gave her a 10, the owner or im assuming its the owner because he was walking around checking the place out said that it was real. As i was walking out she started to talk about me with him. I gave them the sandwich back and he said next time it will be more embarrassing for you. This to me was a threat. I was embarrassed because there was 4 customers there and because of the way she said it in Spanish. You're paying me with fake money. There is absolutely no need for this treatment especially since i am a loyal customer. At the end of the day she kept the 10 and the sandwich and both were laughing.
Very rude and disrespectful, i paid for a sandwich and the lady accused me for giving her a fake 10 dollars, mind you a man next to me also gave her a 10, the owner or im assuming its the owner because he was walking around checking the place out said that it was real. As i was walking out she started to talk about me with him. I gave them the sandwich back and he said next time it will be more embarrassing for you. This to me was a threat. I was embarrassed because there was 4 customers there and because of the way she said it in Spanish. You're paying me with fake money. There is absolutely no need for this treatment especially since i am a loyal customer. At the end of the day she kept the 10 and the sandwich and both were laughing.
Very rude and disrespectful, i paid for a sandwich and the lady accused me for giving her a fake 10 dollars, mind you a man next to me also gave her a 10, the owner or im assuming its the owner because he was walking around checking the place out said that it was real. As i was walking out she started to talk about me with him. I gave them the sandwich back and he said next time it will be more embarrassing for you. This to me was a threat. I was embarrassed because there was 4 customers there and because of the way she said it in Spanish. You're paying me with fake money. There is absolutely no need for this treatment especially since i am a loyal customer. At the end of the day she kept the 10 and the sandwich and both were laughing.
Restaurantji Recommends
Rude service, staff needs to know how to manage better customer service.
This establishment looks nice and the service was good, but my food experience was really bad. My Cuban tamale was very old and left over from days before, when I opened the shell of the tamale it was also liquified instead of smooth or even semi-solid. The bites looked good but smelled bad and tasted very dry and stale with the taste of an old fridge. This is my second bad experience in this establishment, it is a nice place with good people, but obviously they are selling leftover old products from previous days, nothing was fresh.I hope this review helps the owner to provide better products to their customers, the service is good but they don't provide the best. I would only recommend the daily bread and pizza, which seem to be fresh.It is a good establishment with good people, please try harder to do better. I'm going to try again next week and give this business one more chance. Good luck.
delicious stuff.
I ordered a Cake for my birthday and the truth is that I must say that it was delicious. The dough, the filling, everything! It wasn't as sweet as it usually is in other places. The truth is that they surprised me. I recommend them! My cake was dulce de leche with vanilla custard.
The best bakery
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