Santini's Bistro
5114 Hudson Ave, West New York
(201) 766-4665
Recent Reviews
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This was definitely an experience I would never forget, not only did they mess up every ones order and have the audacity to get upset for them messing up the order. My sister ordered the steak burrito for me. They had the audacity to put in Philly cheesesteak meat instead of the actual steak pieces. It was the most disgusting thing I’ve ever tasted, went straight to the trash.
Food: 1
Service: 1
Recommended dishes: Burrito
Drove over there for nothing..fix yall time the site got 12 ..the door got 1 n it wasn't even 11:35 n already closed..
Atmosphere: 1
Food: 1
Service: 1
Amazing place good price awsome staff
Atmosphere: 5
Food: 5
Service: 5
Hate yall yall have me the wrong chicken
Atmosphere: 1
Food: 1
Service: 1
Delicious pizzas
Atmosphere: 3
Food: 5
Service: 4
Normally enjoy their food but I ordered on slice and made some adjustments to the order. Called to confirm the adjustments and the girl on the phone said "I can't do that because we're busy so it's not being done". I had to pay another four dollars for the adjustments THEN I get my food and there's a long blonde hair in it. Thankfully slice helped me but I will no longer be ordering from this place.
Atmosphere: 1
Food: 2
Service: 1
I've never had a problem with this place up until today. I always have a friendly female answer and take my order. Today, I had a male manager. Dealing with him made all the negative reviews true. He made a mistake in my order and refused to admit to his mistake. Asked me several times if I was deaf because I asked for a refund, and he said he wouldn't give me one even if I returned the food. With all the reviews pointing to only the male manager, I highly suggest the owner take action. His customer service sucks and he doesn't know how to deflate a situation.
They messed up my order and when I called about it, the male in charge argued with me called me deaf and didn't give any solution to the problem. He said his father is the owner. So
I love all their food but mostly their sandwiches and pastas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Noodle Soup, Large 16 Cheese Pizza, Hamburger, Cheese Steak
Very bad service, the young man who was in customer service is very clueless and does not serve people well
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great food and great prices! Definitely would
Atmosphere: 5
Food: 5
Service: 5
There was a fly in my salad yall need to get your stuff together that’s disgusting never eating here again.
Atmosphere: 1
Food: 1
Service: 1
Best restaurant in all of WNY! Great Food at even Greater Prices. The people are also very nice, definitely my favorite eatery in town.
Atmosphere: 5
Food: 5
Service: 5
Excellent food and very good prices!
Atmosphere: 5
Food: 5
Service: 5
Don't get the huevos rancheros; they are a bit messy. BUT everything else I've ordered is delivious and a great value. Try the maduros ❤️
Food: 5
Service: 5
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