Since when do they charge for red crushed pepper? Kind of ridiculous if you ask me. 1 packet $0.85 on a $7.99 pizza… and the employee goes ya the owner started charging to offset the cost of payroll. ya makes sense. Hopefully dominoes corporate knocks some sense into this owner.
Atmosphere: 1
Food: 1
Service: 1
Mr Artist
I went there earlier today for my birthday is today and I got the medium pepperoni pizza. I was gonna get the large pizza because I had only 20 bucks but this nice lady offered me a coupon which I placed my order for a brownie box which was $8.99. I don’t know what the lady’s name is but she’s very nice. I’d love to come again another time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Vishva Patel
Very nice food
Atmosphere: 5
Food: 5
Service: 5
Laura-Lee Downes
If I could go lower, I would. Dominos removed hearty marinara from their menu option and didnt update “easy orders” saved on the pizza profile to use robust tomato sauce instead. I received a pizza with no sauce all because Dominos failed to properly highlight that an ingredient in my easy order was no longer available.
To make things worse, when I called the store to rectify the issue, the person who answered the phone was EXTREMELY RUDE and refused go give his name when asked, indicating to me that there was a complete lack of accountability. There was an utter lack of basic customer service skills and zero attempts to resolve the issue when Dominos states that the fastest route for a resolution is through the store.
I could’ve overlooked the situation if the worker’s attitude wasn’t so nasty and condescending.
Atmosphere: 1
Food: 3
Service: 1
Cindy J
Typical dominos. Love the curious kids display. they also have one table to dine-in.
Atmosphere: 5
Food: 4
Service: 5
Khyati Wadhwa
I picked up my thin crust pizza and it was basically burnt & when I called back to let them know it was burnt. I was told to bring it back because he needs to see it. Mind you I drove & picked up the order so I refused to go back and bring him the pizza back just so he can see it. It tasted like burnt chips.
Michael Prasad
Good stuff, timed well, and made as ordered.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pizza
Jordana Rozenberg
I placed an online order and ordered 2 orders chicken wings instead of one. I immediately called and the girl said she would take it off the bill. When we went to pick it up, we were still charged for both orders of wings. We were told they couldn’t give us a new receipt but they circled the wings and said it was taken off the bill. We also got none of the extra sauces we paid for. We were charged the full price. I emailed customer support and Ricardo emailed back they notified the store and someone would get back to me to give me the refund. That was 5/12/24. I emailed back 3 times since with no response. This is beyond upsetting
Joseph DeRubeis
John, the manager (not sure if he is an owner?) is 90% of the reason that I return to this Domino’s location, if I’m in the mood for something they offer. He is a Super-nice man, and he really does care about making sure his customers are completely happy with their orders, and their experiences. We had a miscommunication several weeks ago, caused by the company’s website, and I was in a terrible mood after an awful work day. I was initially “combative,” and not giving John a chance to explain or correct the problem. He was so patient, and was trying hard to make me happy…and his efforts made all the difference! John is a good guy, and though I’m not a big fan of Domino’s pizza, I go there because it’s fast, relatively cheap, and mostly because I want to support John’s franchise. Thank you, John for making me leave your shop with a smile!!
Parking: No problem finding a spot, ever!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pizza
KUYA EARL
Called for delivery and the order was 2 hours late. I tried calling the store and no one picked up. I kept calling and calling until finally someone picked up about an hour after I have placed my order and was told that my order was gonna be delayed another 30 minutes. They don't have their act together. No communication to the customer about a delay or issue, just bad customer service.
Ordered from there last night after a long shift. Google says they close at 2 am but they actually close at 1. My online order was made at 1259 literally a minute before they closed. They made it anyway. Just wanted to apologize and thank the staff for that. Management change the google hours!
Atmosphere: 5
Food: 5
Service: 5
Joe Wisniewski
New stuffed pepperoni cheesy bread is great. With the coupons they offer, small pie 1 topping and a free stuffed cheesy bread for under $10. Can't beat it.
Eli M
I’ve always placed an order to this location, one evening I mistakenly placed one to a different store upon arriving in noticed my name wasn’t on the board. I explained the situation & the 2 gentlemen that was working that evening was very understanding. I told them my order and they were quick in making it. The scotch plains, Plainfield locations have either the worst service or quality. This one excels both! Very quick and friendly service. Big fan of dominoes for years, those 2 guys are one of the reason why i keep coming!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Wings
Monty Ferguson
It's decent quick pizza. There's nothing spectacular about it, but it's not bad either.
Since when do they charge for red crushed pepper? Kind of ridiculous if you ask me. 1 packet $0.85 on a $7.99 pizza… and the employee goes ya the owner started charging to offset the cost of payroll. ya makes sense. Hopefully dominoes corporate knocks some sense into this owner.
Atmosphere: 1
Food: 1
Service: 1
I went there earlier today for my birthday is today and I got the medium pepperoni pizza. I was gonna get the large pizza because I had only 20 bucks but this nice lady offered me a coupon which I placed my order for a brownie box which was $8.99. I don’t know what the lady’s name is but she’s very nice. I’d love to come again another time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Very nice food
Atmosphere: 5
Food: 5
Service: 5
If I could go lower, I would. Dominos removed hearty marinara from their menu option and didnt update “easy orders” saved on the pizza profile to use robust tomato sauce instead. I received a pizza with no sauce all because Dominos failed to properly highlight that an ingredient in my easy order was no longer available.
To make things worse, when I called the store to rectify the issue, the person who answered the phone was EXTREMELY RUDE and refused go give his name when asked, indicating to me that there was a complete lack of accountability. There was an utter lack of basic customer service skills and zero attempts to resolve the issue when Dominos states that the fastest route for a resolution is through the store.
I could’ve overlooked the situation if the worker’s attitude wasn’t so nasty and condescending.
Atmosphere: 1
Food: 3
Service: 1
Typical dominos. Love the curious kids display. they also have one table to dine-in.
Atmosphere: 5
Food: 4
Service: 5
I picked up my thin crust pizza and it was basically burnt & when I called back to let them know it was burnt. I was told to bring it back because he needs to see it. Mind you I drove & picked up the order so I refused to go back and bring him the pizza back just so he can see it. It tasted like burnt chips.
Good stuff, timed well, and made as ordered.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pizza
I placed an online order and ordered 2 orders chicken wings instead of one. I immediately called and the girl said she would take it off the bill. When we went to pick it up, we were still charged for both orders of wings. We were told they couldn’t give us a new receipt but they circled the wings and said it was taken off the bill. We also got none of the extra sauces we paid for. We were charged the full price. I emailed customer support and Ricardo emailed back they notified the store and someone would get back to me to give me the refund. That was 5/12/24. I emailed back 3 times since with no response. This is beyond upsetting
John, the manager (not sure if he is an owner?) is 90% of the reason that I return to this Domino’s location, if I’m in the mood for something they offer. He is a Super-nice man, and he really does care about making sure his customers are completely happy with their orders, and their experiences. We had a miscommunication several weeks ago, caused by the company’s website, and I was in a terrible mood after an awful work day. I was initially “combative,” and not giving John a chance to explain or correct the problem. He was so patient, and was trying hard to make me happy…and his efforts made all the difference! John is a good guy, and though I’m not a big fan of Domino’s pizza, I go there because it’s fast, relatively cheap, and mostly because I want to support John’s franchise. Thank you, John for making me leave your shop with a smile!!
Parking: No problem finding a spot, ever!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pizza
Called for delivery and the order was 2 hours late. I tried calling the store and no one picked up. I kept calling and calling until finally someone picked up about an hour after I have placed my order and was told that my order was gonna be delayed another 30 minutes. They don't have their act together. No communication to the customer about a delay or issue, just bad customer service.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Ordered from there last night after a long shift. Google says they close at 2 am but they actually close at 1. My online order was made at 1259 literally a minute before they closed. They made it anyway. Just wanted to apologize and thank the staff for that. Management change the google hours!
Atmosphere: 5
Food: 5
Service: 5
New stuffed pepperoni cheesy bread is great. With the coupons they offer, small pie 1 topping and a free stuffed cheesy bread for under $10. Can't beat it.
I’ve always placed an order to this location, one evening I mistakenly placed one to a different store upon arriving in noticed my name wasn’t on the board. I explained the situation & the 2 gentlemen that was working that evening was very understanding. I told them my order and they were quick in making it. The scotch plains, Plainfield locations have either the worst service or quality. This one excels both! Very quick and friendly service. Big fan of dominoes for years, those 2 guys are one of the reason why i keep coming!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Wings
It's decent quick pizza. There's nothing spectacular about it, but it's not bad either.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pizza
Always tasty
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