Gong Cha
129 E Broad St, Westfield
(908) 228-5213
Recent Reviews
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Closed early and didn’t want me in when I came 10 min before they closed
The bubble tea is delicious, but I'm a little disappointed with the quality control. When I ask for very light ice in my drinks, ice is always filled to the top, resulting in a more watered-down drink. Please don't add so much ice to your drinks.
I’m a regular customer, and this is the third time I’ve come and found only one person attending, with a huge line and an estimated wait of around 40 minutes. The tea didn’t taste good — I honestly didn’t like it — and the whole experience was quite frustrating.
Cute shop! Good tea! We went in for Taro but they were out. The server recommended a lovely creme brûlée milk tea that was out of this world delicious and might be a new favorite she even recommended less sugar because it was already sweet and honestly she made the experience so great. We loved our drink and her recommendation. We’ll be back for sure!
One of the best boba-tea places I have tried around.
Passion fruit slush amazing
Atmosphere: 5
Food: 5
Service: 5
Passion fruit slush amazing
Very rude cashier! I went to this location last night with a friend. The cashier was busy chatting with a customer about non order related stuff and we stood there waiting for her to call us up because we didn’t wanna interrupt. When my friend tried to place an order she cut him off mid-sentence to keep talking like he wasn’t even there. I had to cut her off to place the order. If I hadn’t cut her off we probably would’ve been waiting there for longer. Very disrespectful.
Atmosphere: 1
Food: 3
Service: 1
seems like management doesn't keep most popular items in stock. every time we've gone this summer, something we wanted isn't available. no brown sugar? no seasonal drinks? not cute!
Ordered a hot green tea which was served cold and very bitter
Atmosphere: 1
Food: 1
Service: 4
Restaurantji Recommends
The Yam Fam Loves this place Shoutout to the staff here!
Atmosphere: 5
Food: 5
Service: 5
Yam Fam loves you guys! ♥
Atmosphere: 5
Food: 5
Service: 5
Gong Cha is the best chain to get your boba and milk tea. We like to get it with less sugar so it isn’t so sweet. The drinks are expensive but worth it when you are craving a good boba.
Atmosphere: 5
Food: 5
Service: 5
Great!
wonderful place, great bubble tea, very welcoming and great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Passion Fruit Yogurt, Lychee Slush
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