Edit (added): No thanks to the automated "Response from the owner" with a link that does nothing to resolve the issue or "assist" with this issue.Ordered a shaken espresso beverage. Absolute garbage. The barista was deeply engaged in a conversation with a customer, read the order over and over probably because he was distracted, during which he killed the shots, started shaking the ice and espresso so much it foamed up to the top of the shaker, poured it into a grande cup, which of course ended up overflowing, proceeded to dump out the espresso instead of scooping out the foam, topped it off with the milk foam. Gave it a minute, my cup is now half empty. This is a rest area, people are already groggy from traveling, so thanks for adding to my agitation and traffic. I’m sure they’re counting on the fact that no matter how terrible their service is, people will stop in for coffee while they stop by this rest area. Starbucks corporation really needs to focus on improving rest area locations.
Service: 1
Me R.
Worst Starbucks in the area, I order two drinks and after they took my order they stood around talking and took almost 15 minutes for them to make my drinks.
Atmosphere: 1
Food: 1
Service: 1
Simona Abraham
barista huffed & puffed in my face because they screwed up my order & gave me a hot instead of iced. then he continued to give me dirty looks as he re-made my drink. disgusting customer service. how is this how you treat customers? should get written up. the man working at 1 pm on 1/19/24.
Service: 1
Rafael W
They always take a break just when you want to order during the night.Two employees, both of them have to take a break together, instead one of them staying to serve as the other goes on a break. they advertise 24 hours open.I had it happen to me three times within the past two weeks.Just as I get there during the night while taking a detour, knowing that that Starbucks is open , they are like “ We are preparing to take a break now, will be closed for 30 minutes”You are relying on this 24 hour service, skip the night hours, because it literally means nothingAdd to the fact that there could be two or three employees, and the line takes forever.
Atmosphere: 1
Service: 1
Fareed Ahamed
Worst. They don't listen in and got my simple hot coffee order wrong. This is supposed to be the coffee shop but the workers are rude in this store. I'm not going to come again.
Atmosphere: 1
Food: 1
Service: 1
Jhenean K
Waited 25 mins and my latte taste like dirt water with no sugar
Lakya Roberts
Waited 15min for a sandwich. It was busy so I was trying to give grace. Finally asked about my sandwich and out of stock
Atmosphere: 1
Food: 1
Service: 1
Ada Y.
I'm a Starbucks fan and use the app for collecting points. Luckily, they have my favorite peach tea here. The tea not only smells delightful but also adds a pleasant aroma my car. The staff is professional, and my drink was ready promptlyOverall, I would consider returning in the future.
Gramen Shoshi
Worst Starbucks, lazy employees.It’s supposed to be a quick stop but takes forever.
Sanjai Srinivasan
Horrible team, all kids are here, they don’t know how to make anything. I bought a latte , did not have any flavor. It was horrible
Worst service. Zombies behind the counter. Definitely not the starbucks spirit I've heard of!
Atmosphere: 1
Food: 1
Service: 1
Eric Johnson
Slowest starbucks. Cashier leaning against counter like a junkie.
Atmosphere: 1
Food: 1
Service: 1
Solace
I got mine quick and it was made just right so I'm glad I didn't listen to the reviews
Yao Dong
Worst Starbucks I've ever been to. Messed up the order, my cup was given to me with syrup all over the outside, didn't have any napkins. Will probably file an official complaint.
Michael Roux
Absolutely rude customer service is horrible. Says 24 hours but they are closed.
Edit (added): No thanks to the automated "Response from the owner" with a link that does nothing to resolve the issue or "assist" with this issue.Ordered a shaken espresso beverage. Absolute garbage. The barista was deeply engaged in a conversation with a customer, read the order over and over probably because he was distracted, during which he killed the shots, started shaking the ice and espresso so much it foamed up to the top of the shaker, poured it into a grande cup, which of course ended up overflowing, proceeded to dump out the espresso instead of scooping out the foam, topped it off with the milk foam. Gave it a minute, my cup is now half empty. This is a rest area, people are already groggy from traveling, so thanks for adding to my agitation and traffic. I’m sure they’re counting on the fact that no matter how terrible their service is, people will stop in for coffee while they stop by this rest area. Starbucks corporation really needs to focus on improving rest area locations.
Service: 1
Worst Starbucks in the area, I order two drinks and after they took my order they stood around talking and took almost 15 minutes for them to make my drinks.
Atmosphere: 1
Food: 1
Service: 1
barista huffed & puffed in my face because they screwed up my order & gave me a hot instead of iced. then he continued to give me dirty looks as he re-made my drink. disgusting customer service. how is this how you treat customers? should get written up. the man working at 1 pm on 1/19/24.
Service: 1
They always take a break just when you want to order during the night.Two employees, both of them have to take a break together, instead one of them staying to serve as the other goes on a break. they advertise 24 hours open.I had it happen to me three times within the past two weeks.Just as I get there during the night while taking a detour, knowing that that Starbucks is open , they are like “ We are preparing to take a break now, will be closed for 30 minutes”You are relying on this 24 hour service, skip the night hours, because it literally means nothingAdd to the fact that there could be two or three employees, and the line takes forever.
Atmosphere: 1
Service: 1
Worst. They don't listen in and got my simple hot coffee order wrong. This is supposed to be the coffee shop but the workers are rude in this store. I'm not going to come again.
Atmosphere: 1
Food: 1
Service: 1
Waited 25 mins and my latte taste like dirt water with no sugar
Waited 15min for a sandwich. It was busy so I was trying to give grace. Finally asked about my sandwich and out of stock
Atmosphere: 1
Food: 1
Service: 1
I'm a Starbucks fan and use the app for collecting points. Luckily, they have my favorite peach tea here. The tea not only smells delightful but also adds a pleasant aroma my car. The staff is professional, and my drink was ready promptlyOverall, I would consider returning in the future.
Worst Starbucks, lazy employees.It’s supposed to be a quick stop but takes forever.
Horrible team, all kids are here, they don’t know how to make anything. I bought a latte , did not have any flavor. It was horrible
Food: 1
Service: 1
Restaurantji Recommends
Worst service. Zombies behind the counter. Definitely not the starbucks spirit I've heard of!
Atmosphere: 1
Food: 1
Service: 1
Slowest starbucks. Cashier leaning against counter like a junkie.
Atmosphere: 1
Food: 1
Service: 1
I got mine quick and it was made just right so I'm glad I didn't listen to the reviews
Worst Starbucks I've ever been to. Messed up the order, my cup was given to me with syrup all over the outside, didn't have any napkins. Will probably file an official complaint.
Absolutely rude customer service is horrible. Says 24 hours but they are closed.
Atmosphere: 1
Food: 1
Service: 1