I had to stop ordering here unfortunately because they refused to do my order for no reason other than mis understanding.
For over 6 years this was my go to pizza spot in clarenville. But they hired "new" staff and the "new" staff refused to make my order the way I've had it for all these years, I ALWAYS ordered a donair pizza with the sauce on the pizza or a pepperoni with extra cheese and double pepperoni well done ...but when I called and these "new" employees answered and I did my order they said they couldn't do it and when I tried to explain again I just wanted the sauce on the pizza instead of in cups on the side he said " no sir we won't do that" and I asked why and he just said he wouldn't?
Same thing happened when I tired to order a pepperoni " well done " I was told " we don't do that here sir " so I hang up and haven't tried since
This is what happens when you hire someone who doesn't understand the language or colloquialisms of an area and dint properly train them. They cost you customer's. Cause i really do crave some pf jacks pizza but i think back to my order of many years being refused and I don't want to even try anymore.
Atmosphere: 1
Food: 4
Service: 1
Nelson Green
I had ordered a 16in meat lovers pizza and it was fantastic! The staff were respectful however because of their ethnicity it was a bit hard to understand them which is no fault of their own. The pizza was made fast and was delicious the next day!
Atmosphere: 4
Food: 5
Service: 5
TerrY GalwaY
GROSS unfriendly
Service: 2
Steve Thomas
Super size donair with the works (tomatoes & onions) and added cheese.
Pizza slice and garlic fingers
Atmosphere: 4
Food: 5
Service: 5
A Smith
Awesome pizza and donairs.
Food: 5
Service: 5
F M
Great pizza!
Atmosphere: 3
Food: 5
Service: 5
Melinda Campbell
Pizza was delicious. The service was above and beyond. We were from out of province and needed directions after we picked up our pizza and the staff was so helpful. Definitely 5 star and I would recommend!!
They have awesome pizza, the style I'd consider "classic newfie pizza". My go to around town. I love grabbing a slice and can't go wrong with their $6 lunch special!
Atmosphere: 5
Food: 5
Service: 5
Eddie Coady
Pizza is ok. 6/10.
JK L
My wife and I were in Clarenville today. Stopped in at Jack's for a late lunch. First time customers. She had a pizza slice (huge!) and I had a large beef donair (very big too!). Both were excellent. Just a few small tables for dining in as the business is meant for take-out etc.
Atmosphere: 5
Food: 5
Service: 5
Joel Ford
Super quiet guy served us, but very polite. Best donair I've ever had, swear it was the size of my head! Really nice slices too.
Atmosphere: 3
Food: 5
Service: 5
Out and About Canada
Not a chatty man, but he makes a heck of a donair.
Love, love, love Jack's!
Atmosphere: 5
Food: 5
Service: 5
I had to stop ordering here unfortunately because they refused to do my order for no reason other than mis understanding.
For over 6 years this was my go to pizza spot in clarenville. But they hired "new" staff and the "new" staff refused to make my order the way I've had it for all these years, I ALWAYS ordered a donair pizza with the sauce on the pizza or a pepperoni with extra cheese and double pepperoni well done ...but when I called and these "new" employees answered and I did my order they said they couldn't do it and when I tried to explain again I just wanted the sauce on the pizza instead of in cups on the side he said " no sir we won't do that" and I asked why and he just said he wouldn't?
Same thing happened when I tired to order a pepperoni " well done " I was told " we don't do that here sir " so I hang up and haven't tried since
This is what happens when you hire someone who doesn't understand the language or colloquialisms of an area and dint properly train them. They cost you customer's. Cause i really do crave some pf jacks pizza but i think back to my order of many years being refused and I don't want to even try anymore.
Atmosphere: 1
Food: 4
Service: 1
I had ordered a 16in meat lovers pizza and it was fantastic! The staff were respectful however because of their ethnicity it was a bit hard to understand them which is no fault of their own. The pizza was made fast and was delicious the next day!
Atmosphere: 4
Food: 5
Service: 5
GROSS unfriendly
Service: 2
Super size donair with the works (tomatoes & onions) and added cheese.
Pizza slice and garlic fingers
Atmosphere: 4
Food: 5
Service: 5
Awesome pizza and donairs.
Food: 5
Service: 5
Great pizza!
Atmosphere: 3
Food: 5
Service: 5
Pizza was delicious. The service was above and beyond. We were from out of province and needed directions after we picked up our pizza and the staff was so helpful. Definitely 5 star and I would recommend!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza
Awesome place to eat. Best pizza around
Great pizza!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
They have awesome pizza, the style I'd consider "classic newfie pizza". My go to around town. I love grabbing a slice and can't go wrong with their $6 lunch special!
Atmosphere: 5
Food: 5
Service: 5
Pizza is ok. 6/10.
My wife and I were in Clarenville today. Stopped in at Jack's for a late lunch. First time customers. She had a pizza slice (huge!) and I had a large beef donair (very big too!). Both were excellent. Just a few small tables for dining in as the business is meant for take-out etc.
Atmosphere: 5
Food: 5
Service: 5
Super quiet guy served us, but very polite. Best donair I've ever had, swear it was the size of my head! Really nice slices too.
Atmosphere: 3
Food: 5
Service: 5
Not a chatty man, but he makes a heck of a donair.
Loading...