Tim Hortons

Fairly busy location

Atmosphere: 3

Food: 4

Service: 4

Unfortunately this particular location has very much gone downhill.

My average wait time in the drive through over the past two months and been about 10-11 minutes with some visits reaching as long as 20 minutes of wait time.

Multiple time I’ve been told what I want is out of stock and I’m offered substitutions, which is normally fine but often when I get the window to pay I’m told that also don’t even have the substitution that they offered me.

On the rare times I have gotten my full order there is usually mistakes made as well, typically missing modifications.

I feel bad because the staff are very friendly but it’s completely unreasonable to spend 15 minutes waiting for food that they never seem to have.

Atmosphere: 3

Food: 2

Service: 1

Nice place, but the lines can get really long. Tim bits are great and I like their new pizzas. I recommend trying the peach thirst quencher, it’s AMAZING!

Atmosphere: 4

Food: 4

Service: 4

Great Cup of coffee and a muffin

Atmosphere: 5

Food: 5

Service: 5

They need to have more chocolate chunk cookies made throughout the day, they never have them in stock after diner

More modern looking Tims with fast and friendly staff! Always well stocked and the food is fresh. The only issue is a feeling of "get in, eat, and get going". Besides that, there's always time for a cuppa Timmies and a treat! Well worth a visit!

Atmosphere: 4

Food: 4

Service: 5

Absolutely insane wait times. 25 minutes in the drive through should not happen. Horrible management.

Atmosphere: 1

Food: 2

Service: 1

I like the store.

Atmosphere: 3

Food: 4

Service: 4

Edit** location should be Kelligrews Tim Hortons. However as far as I know the owner is the same **Twice now both myself and my mother went to this location and were treated with the worst attitude by staff and supervisor Aconcha. Today my mother went to get a breakfast sandwich and asked for extra mayo (usually at Tim's we say can I get mayo and add extra - have never had an issue) except with this Tim's this morning.She asked to have a breakfast with mayo and was argued with over the intercom. Then mayo was not added to the sandwich. She went in and was debated with again - to which she asked to speak to a supervisor and was told BY the supervisor that "mayo doesn't come on it" all while laughing and smirking at her. She ended up finally getting the mayo after arguing (which she should not have had to do). I have had my own experience with this manager. Absolutely ridiculous. Owner should strongly rethink staff.

Atmosphere: 1

Food: 1

Service: 1

Without question: THE slowest drive-through l’ve ever experienced. Faster to fly to Columbia and pick your own beans.

Service: 1

Even tho the line at the drive threw is long .gives ya a chance to figure out what ya gonna order

Dietary restrictions: No gluten free items here just alot of sugar and carbs

Wheelchair accessibility: Yes wheel right on in

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Chilli &Bottle Coke Product

Very good service

they sell

Atmosphere: 5

Food: 5

Service: 1

Loaded 20.00 to my card. After leaving site noticed my card was not returned. Returned in a few days to inform them. Yes you guessed it..... I'am out $20.00

Service: 1

So decided to give this Tim’s chain another chance and nothing has changed. NO HAIR NETS, TAKES YOUR MONEY THAN MAKES YOUR FOOD AND OTHER CUSTOMERS FOOD WITH THE SAME PAIR OF GLOVES ON, Very unsanitary, Extremely rude, Still absolutely piss poor service, orders made wrong, very slow whether you go in to order or go through the drive throughs in any of there Tim store locations. Definitely won’t be back to any of the stores these owners have. Thorburn Road, Kenmount Road, Avalon Mall, Manuel’s, Kelligrews, Legion Road, Hollyroad.

Atmosphere: 1

Food: 1

Service: 1