Went to this restaurant several times in the past year and took notice that the owner was lacking with regard to customer interaction. Very unfriendly, curt and appeared to be uninterested in interaction with customers. I just put it down to cultural differences and choose to ignore it. Tonight he was at his worst. We seated ourselves which is normal for this particular restaurant and he brought our menus. Came back to take our orders and my sisters both ordered Canadian food which is part of their regular menu. He came back 5 minutes later and informed us that they were out of Canadian food. We all ordered Chinese food instead, no problem. We thought it was kind of funny that they were out of the whole Canadian section of menu choices but again no big deal. Our food was served by another employee and we commenced to eating our dinner. We were finishing up and my sister wanted to order a dessert and was waiting for someone to come back so she could order. The owner came to our table and put our bills on the table and never asked if we would like anything else and just walked away. Poor customer service but again we over looked this and proceeded to pay our bills. My eldest sister, who has some mobility problems asked my other sister to take her debit card and pay her bill. My sister was at the cash register for quite a while and came back to say the owner was having trouble with my other sister’s debit card and asked her to once again confirm her pin. My sister returned to the cash and once again entered the correct information and again the machine was not able to process her transaction. The owner became quite irate with my sister and told her she was wasting too much of his time. My sister was visibly upset and I gave her my credit card to pay for all of our transactions. Once again the owner had trouble processing my card. I approached the counter to inquire about what was going wrong and commented to the owner that this was not the first time I had experienced trouble with their machine as I had had similar problems at his restaurant on other occasions. He became quite belligerent and spoke in a rude manner and tone of voice. Unfortunately I couldn’t understand exactly what he was saying but could tell he was upset. I have never seen a owner act in such a manner towards paying customers. It was the worst customer service I have ever experienced and all three of us have no plans on ever returning to this restaurant again.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wonton Soup, Pie
Jayesh Prajapati
Want to order takeout. There was only one table occupied. The person on the counter was very unfriendly. No greeting, flat face, he was standing in front of pile of menus, still pointed me to the corner for the menu. He was totally not interested in doing business.
Atmosphere: 1
Food: 1
Service: 1
Rohit Verma
Terrible service, If you like to wait extra 10 mins for second dish go there
Atmosphere: 1
Food: 1
Service: 1
Barnaby Ryan
Truly terrible food. If you get a combo, basically every dish is breaded and deep fried. The pork, the chicken, the shrimp, all breaded. They give you the smallest amount of meat they can get away with, just caked in batter. If you get take out, it will be soggy, goopy, saucy mush. So gross. Only thing that wasn't breaded were the ribs, and they were truly pathetic. Small portions. Not good
Atmosphere: 1
Food: 1
Service: 3
Jose Romero
Custom service is the worst food is not good the person that pick the phone is rude and we have to make 3 call he keeps hangouts my call is not good
Atmosphere: 1
Food: 1
Service: 1
noel obrien
Best Chinese is
Atmosphere: 5
Food: 5
Service: 5
leah madore
Great food, flavour was great, will definately be back again for more!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Special Combo
Marg's drinking music Vokey
Order a dragon platter and deluxe wonton soup yesterday.. everything was icy cold.. they have really changed a lot.. calls down for pork chop dinner. Orders it.. they calls back no pork chops.. like really what is happening to the place.. ??
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dragon Platter A, Wonton Soup
Chris I
Great customer service and excellent food. It's so good to eat delicious food while on road trip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot & Sour Soup
Tammy Noftall
Very quiet place , food is the best past Chinese food in corner brook..
Ordered chow mein but it wasn’t actually chow mein. I tried to reorder and got told “not my problem” by the waiter. I got through to him in the end and didn’t have to pay for a meal I wouldn’t of even eaten. Very unprofessional environment and I wouldn’t recommend.
Atmosphere: 5
Food: 2
Service: 1
Elaine Ellsworth
The Dragon Restaurant is awesome! The food is excellent, the service is perfect,and a friendly atmosphere!! Anyone who enjoys Chinese food,that's the place you should go!! I recommend you to visit this wonderful place!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dragon Platter A
Barbara P
Quickly served,pleasant young lady MJ by name was so efficient and professional at her job….so hope her employers are aware of her asset ti their business…the food was good
ian hutch
Great food and great service. We ate in but many takeout orders. Price was good and restaurant very clean.
Atmosphere: 5
Food: 5
Service: 5
Paul Kaye
Good food at reasonable pricing, lots of room when dining in. They also offer take out and delivery.
Went to this restaurant several times in the past year and took notice that the owner was lacking with regard to customer interaction. Very unfriendly, curt and appeared to be uninterested in interaction with customers. I just put it down to cultural differences and choose to ignore it. Tonight he was at his worst. We seated ourselves which is normal for this particular restaurant and he brought our menus. Came back to take our orders and my sisters both ordered Canadian food which is part of their regular menu. He came back 5 minutes later and informed us that they were out of Canadian food. We all ordered Chinese food instead, no problem. We thought it was kind of funny that they were out of the whole Canadian section of menu choices but again no big deal. Our food was served by another employee and we commenced to eating our dinner. We were finishing up and my sister wanted to order a dessert and was waiting for someone to come back so she could order. The owner came to our table and put our bills on the table and never asked if we would like anything else and just walked away. Poor customer service but again we over looked this and proceeded to pay our bills. My eldest sister, who has some mobility problems asked my other sister to take her debit card and pay her bill. My sister was at the cash register for quite a while and came back to say the owner was having trouble with my other sister’s debit card and asked her to once again confirm her pin. My sister returned to the cash and once again entered the correct information and again the machine was not able to process her transaction. The owner became quite irate with my sister and told her she was wasting too much of his time. My sister was visibly upset and I gave her my credit card to pay for all of our transactions. Once again the owner had trouble processing my card. I approached the counter to inquire about what was going wrong and commented to the owner that this was not the first time I had experienced trouble with their machine as I had had similar problems at his restaurant on other occasions. He became quite belligerent and spoke in a rude manner and tone of voice. Unfortunately I couldn’t understand exactly what he was saying but could tell he was upset. I have never seen a owner act in such a manner towards paying customers. It was the worst customer service I have ever experienced and all three of us have no plans on ever returning to this restaurant again.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wonton Soup, Pie
Want to order takeout. There was only one table occupied. The person on the counter was very unfriendly. No greeting, flat face, he was standing in front of pile of menus, still pointed me to the corner for the menu. He was totally not interested in doing business.
Atmosphere: 1
Food: 1
Service: 1
Terrible service, If you like to wait extra 10 mins for second dish go there
Atmosphere: 1
Food: 1
Service: 1
Truly terrible food. If you get a combo, basically every dish is breaded and deep fried. The pork, the chicken, the shrimp, all breaded. They give you the smallest amount of meat they can get away with, just caked in batter. If you get take out, it will be soggy, goopy, saucy mush. So gross. Only thing that wasn't breaded were the ribs, and they were truly pathetic. Small portions.
Not good
Atmosphere: 1
Food: 1
Service: 3
Custom service is the worst food is not good the person that pick the phone is rude and we have to make 3 call he keeps hangouts my call is not good
Atmosphere: 1
Food: 1
Service: 1
Best Chinese is
Atmosphere: 5
Food: 5
Service: 5
Great food, flavour was great, will definately be back again for more!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Special Combo
Order a dragon platter and deluxe wonton soup yesterday.. everything was icy cold.. they have really changed a lot.. calls down for pork chop dinner. Orders it.. they calls back no pork chops.. like really what is happening to the place.. ??
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dragon Platter A, Wonton Soup
Great customer service and excellent food. It's so good to eat delicious food while on road trip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot & Sour Soup
Very quiet place , food is the best past Chinese food in corner brook..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dragon Platter A
Restaurantji Recommends
Ordered chow mein but it wasn’t actually chow mein. I tried to reorder and got told “not my problem” by the waiter. I got through to him in the end and didn’t have to pay for a meal I wouldn’t of even eaten. Very unprofessional environment and I wouldn’t recommend.
Atmosphere: 5
Food: 2
Service: 1
The Dragon Restaurant is awesome! The food is excellent, the service is perfect,and a friendly atmosphere!! Anyone who enjoys Chinese food,that's the place you should go!! I recommend you to visit this wonderful place!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dragon Platter A
Quickly served,pleasant young lady MJ by name was so efficient and professional at her job….so hope her employers are aware of her asset ti their business…the food was good
Great food and great service. We ate in but many takeout orders. Price was good and restaurant very clean.
Atmosphere: 5
Food: 5
Service: 5
Good food at reasonable pricing, lots of room when dining in. They also offer take out and delivery.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Imperial Ribs
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