Swiss Chalet
160 Old Placentia Rd, Mount Pearl
(709) 745-6637
Recent Reviews
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Nice a friendly
Fantastic. I put a note about gluten free in the app and the person ensured no cheese sauce was put on the potato and replaced with cheddar cheese. So easy when you are knowledgeable. Thank you so much!
Food: 5
Service: 5
Recommended dishes: New Loaded Mashed Potatoes
Dropped in for lunch the other day and the place wasn’t busy at all. Food took a little while to come out, but that’s not the end of the world. What got me was when our server Natalie brought the food over. She started carrying on about the kitchen staff, saying they weren’t qualified and talking bad about them right there in front of us. Then every time she came back around there seemed to be another comment about the crowd in the kitchen. I’ve worked in restaurants myself for a few years, and I knows how hard the kitchen crew works. Things gets backed up sometimes, especially when orders all come in at once. That’s just part of the business. The food was fine, but hearing staff putting down other staff the whole time wasn’t something I expected. Came across as pretty unprofessional and a bit childish, b’y.
Atmosphere: 1
Food: 4
Service: 1
We had Nick B. serving us at Swiss chalet Mount Pearl. He was an absolute legend and the food was pretty good too!
Atmosphere: 5
Food: 5
Service: 5
Poor service, Luke warm, dried out, chicken and ribs.
Atmosphere: 2
Food: 1
Service: 1
Nick was our server. He was awesome, very polite, courteous and pleasant. It was absolutely a pleasure to have him serve us
Shirley
Date removed from salad in order to sell out of date food. No other problems with location, staff is friendly.
Nick our server was awesome as usual. Very polite, attentive ,and always check back to see if we need anything.
Atmosphere: 4
Food: 5
Service: 5
Unfortunately make sure you show up “at least two hours before close” in order to be seated. We showed up a hour before close, and was told we could get a seat but no chicken. That was completely fine with us, but then was told there was also no fries, also fine with us. but then told no food at all and we needed to leave. Love the food but unfortunately not great service tonight. Spoke to Hannah.
Very great experience enjoyed 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dined in for lunch, the place was hopping! All 6 of us got all our meals, hot and delicious. love that rib sauce on the side! And we didn’t have to ask for pop refills (a huge part of the tip calculation) Such friendly staff, so busy but nice, unlike the Karen whining about one small forgotten item, which was quickly provided with profound apologies, but missus wanted blood. I felt so bad for the young server. Other than that customer, we had a great time! Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
I enjoyed my festive special chicken & rib dinner with loaded baked potato. Spinach dip appetizer was a fast favorite. Service was fast and friendly from all of the staff even though the restaurant was full and meals were running behind we were checked on or tended to by multiple servers as were the people around us, we received our beverages (Caesar & coors light on tap) quickly and were delighted to recieve lindor chocolates and a scratch card with our bill.
They accommodated my husband’s gluten allergy and our grandchildren loved their rocket power drinks and custom topped desserts while we shared toffee cheesecake and a lava cake with ice cream before the kids trip to the treasure chest on our way out.
Atmosphere: 5
Food: 5
Service: 5
Great service from Maggie! Excellent chicken and ribs!
Atmosphere: 5
Food: 5
Service: 5
Food and service was great
Atmosphere: 4
Food: 4
Service: 5
Ali was amazing her service is always fantastic. Thanks so much Ali
Atmosphere: 5
Food: 5
Service: 5
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