Basho Restaurant & Lounge

I was disappointed with my experience at Basho. I’ve heard rave reviews about the place so I went in with high expectations. When we first arrived it was apparent that the hostess greeting us was intoxicated. Enough that each member of our party noticed. We had to wait a half hour after our reservation to be seated at our table. Our reservation was for 8:30 and we got our food at 10. The drinks were good but service was slow and “our ticket got lost” on our second round of drinks which left us sat at our table empty handed for over 30 minutes. I will say the steak was cooked well and delicious. The sides of greens and fries felt more like a filler to have the portions feel bigger.

My biggest problem was by far the intoxicated staff. She was very obviously intoxicated to the point where my friend walked in on her throwing up in the bathroom. We brought it up to our waitress and were informed the intoxicated staff member was the owners wife. This paired having to wait an hour and a half for our food would make me very hesitant to return or recommend the place to anyone.

Atmosphere: 3

Food: 2

Service: 1

I’ll start with the food — the steak was actually quite good. I’d give it an 8 out of 10. Unfortunately, that’s where the positives end. The fries that came with our meal were tiny, more like hickory sticks than actual fries, which made them impossible to eat with a fork. Having to eat them with our fingers felt out of place for a restaurant that’s supposed to be on the fancier side.

The “salad” was also disappointing. It was basically just a pile of lettuce and spinach with vinaigrette — way too much of it, and not appetizing at all. The only part of the meal that I truly enjoyed was the steak.

As for the service, we had two waitresses. One of them was friendly but forgot to put in both our drink and food orders, which meant we waited a long time for everything. On top of that, we had to wait about 45 minutes just to be seated when we first arrived because they were so overbooked and we even made the reservation earlier that day. To make matters worse, one of the waitresses appeared to be intoxicated and ended up throwing up in the washroom later that evening.

Overall, the experience was completely unprofessional and disappointing. What should have been a nice evening out turned into a frustrating and unpleasant night. I would not recommend this restaurant.

Atmosphere: 1

Food: 2

Service: 1

Loved the food at Basho, the sushi was really fresh, the tuna tartar was very tasty. The beef tartar was devine, it was my first time trying a asian inspired beef tartar and I really enjoyed it, something id go back for. The steak is definitely a star on the menu, this coming from a girl who's not really a steak girl. It was soooooo good, the sauce and the mushrooms were such a good marriage. Would return :)

Atmosphere: 5

Food: 5

Service: 5

I gave this place four stars for two reasons:
The tablecloth was ripped.
They were out of sake.
Food: amazing
Service: great

Atmosphere: 4

Food: 5

Service: 5

Amazing dinner at Basho! This place is really incredible. From the atmosphere walking in, to the relaxing vibe, and a 10/10 dinner.
We had the loveliest waitress, who was very personable and took the time to chat with us.
The food is well thought out and with very creative taste combinations.
Everything from the starter salad to the mains and the dessert was top quality.
I highly recommend checking out Basho. Reserving a table is a good idea, as it’s not a big place.

Dishes pictured: the ‘surf-n-turf’ beef tenderloin and scallops with crispy onion rings starter, lamb shanks with ratatouille main course, and chocolate moose dessert.

Atmosphere: 5

Food: 5

Service: 5

My first time here & will definitely have to check out again. Servers were 💯, the girls were super nice, explained everything in detail & were super accommodating for tastes/restrictions. The bar is beautiful & was still able to have a cozy dinner with friends while the place was packed. The sushi is really beautiful plated & innovative. Would recommend ✅✅✅

Atmosphere: 5

Food: 5

Service: 5

Good food, I loved their beef teriyaki

Atmosphere: 5

Food: 5

Service: 5

Omg, everything was just so good!

Atmosphere: 5

Food: 5

Service: 5

Really good sushi. Tak is the best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salmon Sushi, Sushi and Sashimi Combo, Seasonal Nigiri and Sushi Rolls

Awesome restaurant! Amazing sushi

Atmosphere: 5

Food: 5

Service: 5

It was OK. The apps were fantastic. Loved the Sushi! Should have stuck to the main menu and not ventured to the specials of the day. Would definitely give it another try, though.

Atmosphere: 4

Food: 3

Service: 3

Very friendly staff, prices were reasonable, food was very good. Totally recommend this restaurant and feel it’s a lovely addition to our city.

This place was a mixed bag. The atmosphere was pretty nice, though we came without a reservation and were accommodated, which was nice. However, I'm not sure if that was a good thing. The service was slow, though friendly. However, it definitely felt a bit condescending, which was unfortunate. To be fair, we had come directly from a show with no time to change.

Ultimately, we were hoping for some nice upscale sushi and fusion, which the menu promised.

The mixed bag continued. Our crab croquets were next level, but the sushi was midling at best. The duck was delicious but the carrot that came with it tasted like it was boiled in soy sauce. The asparagus that came with it was pretty inedible. Poorly cooked and seasoned.

All in all, I'd give it a pass. Although their rice lager was a delightful perk that was a fantastic pallete cleanser between bites. Like I said... mixed bag.

Amazing food!! Highly recommended the foot, the dining room could make some upgrades, but overall definitely recommended!

Great recommendations by the staff, food was amazing! I feel the interior could get a lifting to match the quality of the food! But overall still a great experience!