Mary Brown's Chicken & Taters

Whole crew is amazing! They are always very nice and smiling.
Maryam is very welcoming

Atmosphere: 5

Food: 5

Service: 5

Fantastic, would recommend

Atmosphere: 5

Food: 5

Service: 5

Worst experience ever. They did not even know English. Workers were talking in their own language. Probably talking about me because i asked them to use the washroom around 12am i think. They didn’t allow me to use the washroom. They should respect their customers. Zero star from me

Atmosphere: 1

Food: 1

Service: 1

Service was incredibly fast

Atmosphere: 5

Food: 5

Service: 5

Best chicken with no offense!

Atmosphere: 5

Food: 5

Service: 5

Best service ever! The staff is so friendly and provides the best service. I always go to this location because of them. Definitely deserves a raise

Atmosphere: 5

Food: 5

Service: 5

The staff are friendly but the food has seriously gone downhill while the prices continue to rise. The Big Mary’s are always tasteless, missing breading, never crispy, very dry, and TINY. They’re like a slightly oversized chicken tender. Such a waste of money.

Food: 1

Service: 5

If goodness was a spice and happiness was the batter and then you made that chicken with love then that is how good this Mary Brown's chicken is! And the service was great too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 Regular Tenders Only

BIG MARY

Atmosphere: 4

Food: 5

Service: 4

Staff were very nice and pleasant to deal with. Wasn't too busy, the food took a bit to come out but for good reason-- they cooked it then and it didn't sit under a heat lamp for an hour. Place looks a bit boring and sterile but better than a dump.

Atmosphere: 4

Food: 5

Service: 5

Really bad customer service

Atmosphere: 1

Food: 3

Service: 1

“I absolutely love coming to Mary Brown’s on Torbay Road! The food is always fresh, and the service is top-notch. Even though it’s not the closest location to me, I keep coming back because of the cleanliness and the fantastic customer service. Huge shoutout to Joyce, Shelley, Karen, and Swetlana – they go above and beyond to make every visit enjoyable. Highly recommend this location for anyone craving great food and a welcoming atmosphere!”

Atmosphere: 5

Food: 5

Service: 5

This was the worst experience I've ever had at a Mary Brown's.

I ordered a simple spicy 3 piece chicken with taters and asked the worker (at 9:50pm on Oct 12, slightly dark skinned Asian male) at the drive in to add spicy seasoning to the taters. He said they don't put the spicy seasoning on the taters and had to put it on the side. As ridiculous and simple it is to just provide some basic service, he gave me attitude about it, after I said other locations I've been to here do. He tells me he has to go to his manager... (again.. to sprinkle spice on the taters...) and comes back asking me what I want again. I repeated the order and I asked him if he will put the spicy, and gave me attitude again about doing it.

This was already so unprofessional and ridiculous, but to top it off, he drenched both the chicken and the taters in spice to the point it was basically inedible. It was so caked on I had to dust what I could but it was still ridiculous. This is beyond unprofessional and shows a complete lack of care for customer service. It's baffling that something as simple as a seasoning request turned into such an ordeal. Instead of resolving the issue in a reasonable and polite manner, the employee not only gave me attitude but also sabotaged the food. The fact that I had to dust off seasoning just to attempt to eat it is beyond comprehension, bordering malicious.

Edit: I had a stomach ache. He should be fired. It'd be like if a doctor dismissed a patient because they didn't like them. Absolute joke.

Edit 2: It's been days since I sent them an e-mail to their likely generic e-mail and nothing's been followed-up. Useless pandering and awful customer service for this location.

Atmosphere: 1

Food: 1

Service: 1

Had to try this Newfoundland staple. Was a decent chicken sandwich.

Atmosphere: 5

Food: 4

Service: 5

Marrybrown has a limited presence in Canada, offering its signature Malaysian-style fried chicken and other halal-friendly fast-food options. It caters to diverse tastes with a blend of Western and Asian-inspired meals.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili, Tater Tots, Big Mary Combo, Spicy Fried Chicken