Mary Brown's Chicken & Taters

The food is fine, if you like Mary Browns you know what you’re getting, and I’ve always enjoyed it. My problem with this place is the truly awful staff. I have gone in just for take-out a couple of different times and there always seems to be an issue. First off the staff are usually pretty bad. They will all see you standing there waiting to order and will ignore you for more than just a few minutes, I think their goal is that you actually leave so they won’t have to serve you, which I have on more than one occasion here after having to wait over five minutes while the staff just looks at you occasionally while continuing to ignore you, great business strategy. When they do eventually serve you they are often saucy and barely pay attention to you. I have seen them punch in my order wrong on the computer many times and every time I have corrected them they act as though it’s your fault they got it wrong. Once after receiving my order I noticed my large gravy was missing when I got back to the car so I went back in to have it fixed they basically accused me of lying and leaving the gravy in the car before begrudgingly giving in and giving me what I ordered or “replaced it” as they said, they must of felt like they got the last laugh though as the large gravy was only half filled. That was the last time I went there and will be the last time I will go there. I may enjoy my Mary Browns but the “better than you atmosphere” of Mary’s Diner they can keep. I’ll just drive less than five minutes down the road the The Elizabeth Ave Mary Browns where you are served quickly treated with respect.

Atmosphere: 1

Food: 4

Service: 1

Cannot collect points at this location

Atmosphere: 5

Food: 5

Service: 4

Might be new or unprofessional staff because paid for the same order twice as the employee said my first transaction didn’t go through.

Food: 5

Service: 1

Ordered Two Big Mary sandwiches but was given SPICY Big Marys for both, didn’t realize until after first bite! Staff gave lame apology.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Bigmary Meal

It was loud and were sold out of root beer but they do give plastic forks.

Kid-friendliness: Staff is friendly.

Atmosphere: 4

Food: 5

Service: 5

Very clean, friendly and efficient service. Chicken was great.

Great place to get the best food in the city

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bigmary Meal

It’s good but they HAVE to bring back to snack wrap

Atmosphere: 4

Food: 4

Service: 4

Friendly server Kathleen serv
Ed us

Kid-friendliness: Played peek a boo with children

Atmosphere: 5

Food: 5

Service: 5

CATHLEEN CAMBELL WAS VERY HELPFUL AND VERY PLEASANT. BEST CUSTOMER SERVICE I HAD IN A LONG TIME.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Strips and Fries

No Gravy. U wot!?

Atmosphere: 3

Food: 5

Service: 2

Great food and a great staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bigmary Meal, Spicy Big Mary, 3 Piece with Taters and a Side of Gravy

Best burger in the city 😀

They have great taters

Atmosphere: 5

Food: 5

Service: 5

Best Burger in the city.

Atmosphere: 5

Food: 5

Service: 5