These guys are bad aa hell they do there work so slow then order stores also don’t make the exact item we need. Even i saw they not worry about the delivery drivers who deliver there food to other they just let them wait so long. I have been here many times and every time i saw there is someone who is waiting.
Atmosphere: 1
Food: 1
Service: 1
Janice Walsh
Very rude male employee Friday around 3pm- December 20th! Never going back there ever!
Atmosphere: 1
Food: 1
Service: 1
Rami Aso
Best specialy that arab guy he is great
Atmosphere: 5
Food: 5
Service: 5
Jacob McKenna
I look at all the reviews and I see the management and or owners don't respond to its customer reviews, especially the endless one star reviews about food and cleanliness. Forget them not addressing awful customer service problems. That in itself says it all. I look at the endless 1 star reviews and no responses of any kind so it's very obvious they don't care so I'll take this action further up the food chain and I strongly recommend that you do the same if you have such hirrific experiences there as so many have. It's simply unexceptable for a establishment to run itself in such a way.
I do (not) have high expectations in a fast food place at all and I have ate at hundreds of subways all across Canada and USA, even Mexico so I'm familiar with the chain. Today I was appalled at the state of this establishment. The worst I have ever seen. For a $17 sub one expects a few things.... If I could give less than one star on each of these items I would. I've gone here a couple times and wasn't pleased but today was unbelievable. There was so my issues during this visit. I dont expect friendly smiles being minimum wage jobs. The customer service this evening was atrocious, and absolutely disgusting! There were 4 staff, all moving about all very slowly with no care for even mediocre service. There were 4 people ahead of us trying to patiently wait. One staff member even scuffing his feet along as he moved about.... nothing drives me more crazy...purely disrespectful. If the staff really hate their jobs that much then get new jobs and if you own a franchise like this hiring staff like this, you should really be ashamed! When ordered, they mumbled that they had no green pepper and other stuff, the tomatoes were not ripe.. white/yellow. We asked for one fountain pop and they said the machine isn't working but we can get it from the back... what the heck! Ewwww. (Didn't have a sign on the machine to say out of order at the very least). We said we will get two bottles of pop. We took two out of the fridge when someone said we only charged for one so we out one back.
All the staff were very unhappy staff, which is very obvious because 3/4 of the tables had food scraps on them, including chairs and benches and floor. We had to move from one end of the establishment to the other to find a less dirty spot to eat. We couldn't get out of there fast enough. The windows were absolutely fifty! With dirt and kids hand prints all over. This place is not fit to eat at and I can see complaints made to the health board if they don't get with it.
Find a different subway everyone. Quality and management expectations are just not there.
Atmosphere: 1
Food: 1
Service: 1
Len S
It was very, busy, and air system was down, but staff was courteous an friendly. Especially one guy, who was a great team member, helping in all areas. Ali was his name, when I asked. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Wandil
Staff behaviour was very bad while ordering through drive thru
Service: 1
Oleg Kuprovskyi
Tuna that was in the sandwich was expired or wasn’t kept accordingly to health&safety requirements - the worst I’ve ever had in Subway ever. I would pay a close attention to this place if I were NL Food&Safety inspector. Very slow drive through, takes 20 min for 1 car. If you are kind in a rush - forget about this place.
Atmosphere: 1
Food: 1
Service: 1
Jacob M
Takes them an hour to make a basic sandwich
Atmosphere: 1
Food: 3
Service: 1
Sarmad Mirza
Unprofessional and Untrained staff, they have no idea how to handle a more than 01 customer, slow and pathetic service
Atmosphere: 1
Food: 4
Service: 1
Amandeep kaur
I didn’t like my food, because I didn’t get what I ordered. There is no crispy onions, no cheese and they didn’t even grilled my sandwich, very bad service. And for drink I ask for mountain dew and they send me 7up.
would honestly rate this a minus five if I could. service was awful !!
Atmosphere: 1
Food: 1
Service: 1
Hannah NL
Service was way behind and the staff seemed confused. Ordered online for pick up and even though it said it was ready, when we arrived, there was a 30 minute wait. During our time there, the drive-thru was packed and didn't move. Many people were upset waiting.
Service: 1
Farhad Babi
It was so nice and quiet.
Atmosphere: 5
Food: 5
Service: 5
Gerard Squires
Got sick last week I eat here. Tried it again thinking that it hadn’t been subway that made me sick. Again I got sick. Week of being in the bathroom. It felt like I was going to die.
These guys are bad aa hell they do there work so slow then order stores also don’t make the exact item we need. Even i saw they not worry about the delivery drivers who deliver there food to other they just let them wait so long. I have been here many times and every time i saw there is someone who is waiting.
Atmosphere: 1
Food: 1
Service: 1
Very rude male employee Friday around 3pm- December 20th! Never going back there ever!
Atmosphere: 1
Food: 1
Service: 1
Best specialy that arab guy he is great
Atmosphere: 5
Food: 5
Service: 5
I look at all the reviews and I see the management and or owners don't respond to its customer reviews, especially the endless one star reviews about food and cleanliness. Forget them not addressing awful customer service problems. That in itself says it all. I look at the endless 1 star reviews and no responses of any kind so it's very obvious they don't care so I'll take this action further up the food chain and I strongly recommend
that you do the same if you have such hirrific experiences there as so many have. It's simply unexceptable for a establishment to run itself in such a way.
I do (not) have high expectations in a fast food place at all and I have ate at hundreds of subways all across Canada and USA, even Mexico so I'm familiar with the chain. Today I was appalled at the state of this establishment. The worst I have ever seen. For a $17 sub one expects a few things.... If I could give less than one star on each of these items I would. I've gone here a couple times and wasn't pleased but today was unbelievable. There was so my issues during this visit. I dont expect friendly smiles being minimum wage jobs. The customer service this evening was atrocious, and absolutely disgusting! There were 4 staff, all moving about all very slowly with no care for even mediocre service. There were 4 people ahead of us trying to patiently wait. One staff member even scuffing his feet along as he moved about.... nothing drives me more crazy...purely disrespectful. If the staff really hate their jobs that much then get new jobs and if you own a franchise like this hiring staff like this, you should really be ashamed! When ordered, they mumbled that they had no green pepper and other stuff, the tomatoes were not ripe.. white/yellow. We asked for one fountain pop and they said the machine isn't working but we can get it from the back... what the heck! Ewwww. (Didn't have a sign on the machine to say out of order at the very least). We said we will get two bottles of pop. We took two out of the fridge when someone said we only charged for one so we out one back.
All the staff were very unhappy staff, which is very obvious because 3/4 of the tables had food scraps on them, including chairs and benches and floor. We had to move from one end of the establishment to the other to find a less dirty spot to eat. We couldn't get out of there fast enough. The windows were absolutely fifty! With dirt and kids hand prints all over. This place is not fit to eat at and I can see complaints made to the health board if they don't get with it.
Find a different subway everyone. Quality and management expectations are just not there.
Atmosphere: 1
Food: 1
Service: 1
It was very, busy, and air system was down, but staff was courteous an friendly.
Especially one guy, who was a great team member, helping in all areas. Ali was his name, when I asked. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Staff behaviour was very bad while ordering through drive thru
Service: 1
Tuna that was in the sandwich was expired or wasn’t kept accordingly to health&safety requirements - the worst I’ve ever had in Subway ever. I would pay a close attention to this place if I were NL Food&Safety inspector. Very slow drive through, takes 20 min for 1 car. If you are kind in a rush - forget about this place.
Atmosphere: 1
Food: 1
Service: 1
Takes them an hour to make a basic sandwich
Atmosphere: 1
Food: 3
Service: 1
Unprofessional and Untrained staff, they have no idea how to handle a more than 01 customer, slow and pathetic service
Atmosphere: 1
Food: 4
Service: 1
I didn’t like my food, because I didn’t get what I ordered. There is no crispy onions, no cheese and they didn’t even grilled my sandwich, very bad service. And for drink I ask for mountain dew and they send me 7up.
Food: 1
Recommended dishes: Veggie Delite
Restaurantji Recommends
would honestly rate this a minus five if I could. service was awful !!
Atmosphere: 1
Food: 1
Service: 1
Service was way behind and the staff seemed confused. Ordered online for pick up and even though it said it was ready, when we arrived, there was a 30 minute wait. During our time there, the drive-thru was packed and didn't move. Many people were upset waiting.
Service: 1
It was so nice and quiet.
Atmosphere: 5
Food: 5
Service: 5
Got sick last week I eat here. Tried it again thinking that it hadn’t been subway that made me sick. Again I got sick. Week of being in the bathroom. It felt like I was going to die.
Always loved this location!
Atmosphere: 5
Food: 5
Service: 5
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