Tim Hortons
139 Torbay Rd, St. John's
(709) 753-9214
Recent Reviews
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Really disappointed with service happening again with wrong order. A week ago, I got wrong order with dissatisfaction and Today as well I got wrong order with my tea and food. Instead of apology when i talked to manager, she was so rude to me. Now I’m stuck with this mistake for 5 hours going out of city for a day. This is really ridiculous and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
To everyone who goes here; Make sure you check your coffee for mold. My friend and I were served coffee with mold floating on the top of our coffees. We will NEVER be back to this Tim
Food: 1
Service: 1
Your customers deserve better quality.
Best rea ever
Atmosphere: 5
Food: 5
Service: 5
Entire order was wrong. Completely unbelievable.
Great Tim's, Newly updated, good service.
Atmosphere: 4
Food: 4
Service: 4
Always good at Tim's.
Atmosphere: 5
Food: 5
Service: 5
I usually have a pretty good experience here but today was BEYOND ridiculous.
First, I placed a mobile order of more specific items to give them more time to prep and such. Two bagels toasted, one with butter, one with cream cheese. BOTH were absolutely DRIPPING with butter. I mean absolutely soggy.
Second, I placed an order in person as I had a coupon (2 for 7$ for farmers wrap) and I wanted to use scan and pay for double my points. I had one small request for this one: No egg on either.
The person serving me said something along the lines of 'I can't make a note here with the coupon so I'll have to tell the kitchen in person'
okay? I don't mind how you tell them to get the order modified.
I scanned my card and they complete the order and charge my card. I get charged for both of the wraps without the coupon and when I mention it to them I get an insightful response of 'oh. Weird. Sorry.'
So I'm now charged the full price for two when the whole reason I ordered in person was to ensure this coupon worked. It didn't and it's not the apps fault.
I get home and open the orders and as mentioned, the bagels are doused in butter and the farmers wraps are both stuffed with eggs.
Just to let you know; if I had assumed this simple request had been completed and, say, had an allergy to eggs, you could have killed or sent someone into the hospital. Of course, I don't, but when handling someone's food and items you should be taking MORE CAUTION when prepping food.
Absolutely gutted.
Atmosphere: 1
Food: 1
Service: 1
Had bacon breakfast on an English muffin, hash brown and coffee. The food was good and the coffee is fresh. The dining area is clean and had lots of of empty seats.
Vegetarian options: Has lot of vegetarian options available.
Parking: Has lot of free parking.
Wheelchair accessibility: The store has wheel chair accessible doors
Atmosphere: 5
Food: 5
Service: 5
This is one of the best Timms in St John's ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went there with my family but the staff was not welcoming and the way of taking order was rude.
Atmosphere: 5
Food: 4
Service: 1
A nice Timmies! Feels more modern than a lot of them. Great service and decent coffee top it off. Worth a visit.
Atmosphere: 4
Food: 4
Service: 5
Again had worst experience. A month ago i ordered a buffalo chicken wrap and when I started to eat it, i got distinct sour taste and after a bite i called to a staff woman and asked about the taste and she started saying it is fresh and didn’t even smell , I threw it into bin in front of her and she even not replaced it Today, I ordered for steep tea doubles and they even don’t know the difference between double doubles or triple triples.
Had a very good breakfast meal from here. It didn't take too long and it was good.
Atmosphere: 5
Food: 5
Service: 4
Worst service in drive thru, they never treat customers nicely. I will never visit again.
Completely disappointed
Atmosphere: 1
Food: 1
Service: 1
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