Baskin-Robbins

Placed an order online through their app. When I went to pick it up my cappuccino blast not only was it leaking everywhere but didn’t have the whipped cream and the topping that usually goes along with a Mocha Cappuccino Blast. My husband’s ice cream was mixed with mint ice cream which he didn’t order. To me everything was made poorly and lazily. They weren’t busy at all but they sure had explicit music playing in front of children coming in. I don’t mind employees enjoying where they work playing music but at least own your job do it right and keep it family friendly.

Atmosphere: 2

Food: 3

Service: 1

They let me walk all the way up and look at the menu and I asked if I can get a large Oreo milkshake just an Oreo milkshake that’s it. Nothing else nothing more nothing crazy and right after I say that she says oh we’re closed and his son says they close at 10 o’clock and it was 9:51. I don’t think it takes nine minutes to make a damn Oreo milkshake. I mean, I could be wrong but still how you gonna leave the door open and the sign lit up if y’all closed like turn it off 10 five minutes before y’all close so customers don’t get upset or get their hopes up and don’t get a freaking Oreo shake like come on man. It was 9:51 PM I just want a damn Oreo milkshake man what McDonald’s ice cream machine is broken Whataburger they don’t have one. Got one at Denny’s. They had a deal where you get two for five got it and it was watery as hell, bro I just wanted a damn Oreo milkshake. Someone get me one please Cash app me the money and put for Oreo milkshake please My CashApp is -$iiBamBam like this is going on a third day of trying to find an Oreo milkshake after I get off of work and I’m about to crash out, man . Someone please get me an Oreo milkshake please I’m dying for a bomb Oreo milkshake please sum 1 get me one my I cash app is $iibambam

Atmosphere: 2

Service: 1

I did not get my change back for my milkshake I ordered today and I went back to get my money back and I only got 5 bucks back they lied about it

Atmosphere: 3

Food: 5

Service: 1

It was really funny ?

Atmosphere: 5

Food: 5

Service: 5

It was really funny ?

Atmosphere: 5

Food: 5

Service: 5

I’m surprised with the low reviews. I’ve never had any issues when I come here. The staff are friendly, wearing gloves when handling my items snd it’s clean.

What I don’t like are customers who sit facing the window with their headlights on. There’s no reason to blind those kids.

Pretty good ice cream

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Cookies 'N Cream Polar Pizza

Always great service.
The Juan Tabo and Montgomery and the San Mateo and Comanche locations are the only ones we visit.
The managers at both locations are amazing, and we all drive clear across town to come here.

They make the best Cappuccino Blasts. We highly recommend the Turtle Cappuccino Blast (made with Pralines and Cream ice cream), our favorite!
Also, try other custom flavors such as their seasonal peppermint or pumpkin. Other great options include the caramel cappuccino blast, Oreo, nutty coconut with chocolate drizzle, cold brew, world class chocolate, gold medal ribbon, and mint chocolate chip.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mom's Makin' Cookies, Old Fashioned Butter Pecan, Gold Medal Ribbon, Pralines 'N Cream

Absolutely disgusting. Had to leave without ice cream. The girl serving ice cream had long hair not tied back letting dip in ice cream as she leaned over to scoop. Then wiped her nose on the back of her hand while still scooping ice cream. I will never return to this location.

Atmosphere: 1

Food: 1

Service: 1

It's a good location compared to others. However, they've been messing up when it comes to making drinks correctly.

Atmosphere: 3

Food: 5

Service: 3

Emily and Iliana were really great tonight, helpful, friendly and patient. Thank you ladies for your great service you are appreciated!

Atmosphere: 5

Food: 5

Service: 5

Would give 0 stars if I could. This location has gone all the way down hill. I will never return. This store is DISGUSTING. Absolutely filthy! Idk how they haven’t been shut down by corporate.I was shocked to see the horrible state it’s in! Don’t go here.

Atmosphere: 1

Food: 1

Service: 1

I believe there was a girl name Geo and she was very helpful my kids didn't know what they wanted but, Geo helped them lots and it was truly great service!!

Worker Passion I believe her name is has a horrible attitude acts like she hates her job Everytime I see her it's a depressing attitude and doesn't like to help customers

Very good ice-cream, service was good