It was really busy at the time, so I placed an online order for 2 Boba Teas at 5:14 p.m. The estimated time for the order to be ready was 5:30 p.m. We waited patiently until 5:36 when I noticed more and more people who came in after us, ordered and got their drinks, and then left. I asked if my order was still in progress, and she said yes, they're working on it. At 5:42 p.m., we got our drinks, but one was made wrong. It was supposed to be made with no bottoms, but the app had both 'Boba' and 'No Bottoms' checked. She said, "When it says no bottoms, we're told to make it with bottoms anyway." I said "I don't want bottoms." and the man went to fix my drink. By the time we had our correct drinks and left the store, it was 5:44 p.m.; 30 minutes after playing the online order. Other people who walked up and ordered waited maybe 10-15 minutes. Drinks were good, just not worth the hassle.
Atmosphere: 3
Food: 4
Service: 1
Samantha Padilla
Horrible customer service
Crazy Spartan
This place has not aged well. With all the boba options in the city, no one should be rating this company 5 stars. The drinks are okay, but the boba is really gross. Of all the places I've tried lately, this is the worst and the most expensive. You either die a hero or live long enough to become a villain.
Atmosphere: 5
Food: 1
Service: 3
Gabriela
Aisha was very rude!! She would not bother to answer a simple
Service: 1
‐Kevin Chris Johnson
Sippy sip❤️?
Atmosphere: 5
Food: 5
Service: 5
Charlee Barr
Went in one day around noon, we could hear the workers in the back and tried to get their attention multiple times before placing our order on the self order machine. while waiting we get a call saying they received our order but the store was closed and we were offered a refund. all of the lights were on and there was nothing indicating the store being closed. we accepted the refund but the day after i got a text saying our order was ready at the store. we never got our refund so i tried to call and work it out with the store but they did not answer, i left my name, number and why i was calling and never heard back. everytime we call it is either declined or not answered. PLEASE DO NOT BUY FROM THIS STORE.
Atmosphere: 1
Food: 1
Service: 1
Susan Henry
This boba tea shop doesn't focus on boba, super disappointed!
Steph Jose
Unfortunately my taro shake had so maku huge ice chunks in it and was not blended well at all...
Atmosphere: 3
Food: 2
Service: 2
Josie Harris
Always out of everything. I come here every week and they are out of what I come for. The Barstow location never has this problem.
Yall really let my daughter know AFTER you made her chilled drink that you ran out of ICE?? thanks for the hot drink in 102 degree weather.
Atmosphere: 1
Food: 1
Service: 1
Hadley D.
Good drinks and good service. I have gone with my friends in the past and they have gotten the orders out to us pretty quickly. Kind of expensive for what you get but overall it's pretty good.
Katy D.
The tea is super watery and the boba is undercooked and flavorless. Service was fine, but won't be coming back. Literally threw it in the trash, so disappointed. These cost way too much to be so bad.
Aaron.a delgado
Good over all. There is a person making drinks no gloves on, no hair net on. And touching is hair all the time.ots no good at all that's why I'll give em one star
Sidney Fought
The most unique Boba tea shop I've ever seen. I'd you're feeling daring and want to try something new and delicious, this is the place!
Sakura flavor ws really good!Wheelchair accessibility: Wide entrance
Atmosphere: 4
Food: 5
Service: 5
It was really busy at the time, so I placed an online order for 2 Boba Teas at 5:14 p.m. The estimated time for the order to be ready was 5:30 p.m. We waited patiently until 5:36 when I noticed more and more people who came in after us, ordered and got their drinks, and then left. I asked if my order was still in progress, and she said yes, they're working on it. At 5:42 p.m., we got our drinks, but one was made wrong. It was supposed to be made with no bottoms, but the app had both 'Boba' and 'No Bottoms' checked. She said, "When it says no bottoms, we're told to make it with bottoms anyway." I said "I don't want bottoms." and the man went to fix my drink. By the time we had our correct drinks and left the store, it was 5:44 p.m.; 30 minutes after playing the online order. Other people who walked up and ordered waited maybe 10-15 minutes. Drinks were good, just not worth the hassle.
Atmosphere: 3
Food: 4
Service: 1
Horrible customer service
This place has not aged well. With all the boba options in the city, no one should be rating this company 5 stars. The drinks are okay, but the boba is really gross. Of all the places I've tried lately, this is the worst and the most expensive. You either die a hero or live long enough to become a villain.
Atmosphere: 5
Food: 1
Service: 3
Aisha was very rude!! She would not bother to answer a simple
Service: 1
Sippy sip❤️?
Atmosphere: 5
Food: 5
Service: 5
Went in one day around noon, we could hear the workers in the back and tried to get their attention multiple times before placing our order on the self order machine. while waiting we get a call saying they received our order but the store was closed and we were offered a refund. all of the lights were on and there was nothing indicating the store being closed. we accepted the refund but the day after i got a text saying our order was ready at the store. we never got our refund so i tried to call and work it out with the store but they did not answer, i left my name, number and why i was calling and never heard back. everytime we call it is either declined or not answered. PLEASE DO NOT BUY FROM THIS STORE.
Atmosphere: 1
Food: 1
Service: 1
This boba tea shop doesn't focus on boba, super disappointed!
Unfortunately my taro shake had so maku huge ice chunks in it and was not blended well at all...
Atmosphere: 3
Food: 2
Service: 2
Always out of everything. I come here every week and they are out of what I come for. The Barstow location never has this problem.
Restaurantji Recommends
Yall really let my daughter know AFTER you made her chilled drink that you ran out of ICE?? thanks for the hot drink in 102 degree weather.
Atmosphere: 1
Food: 1
Service: 1
Good drinks and good service. I have gone with my friends in the past and they have gotten the orders out to us pretty quickly. Kind of expensive for what you get but overall it's pretty good.
The tea is super watery and the boba is undercooked and flavorless. Service was fine, but won't be coming back. Literally threw it in the trash, so disappointed. These cost way too much to be so bad.
Good over all. There is a person making drinks no gloves on, no hair net on. And touching is hair all the time.ots no good at all that's why I'll give em one star
The most unique Boba tea shop I've ever seen. I'd you're feeling daring and want to try something new and delicious, this is the place!
Atmosphere: 5
Food: 5
Service: 5