The food is okay for the mall. I asked for some water in a cup and they said they don't do that. Even after buying something. Sure.
Atmosphere: 1
Food: 3
Service: 1
Heather
Maybe don’t eat here…we thought hey this place has been around a while, maybe it’s good. Well the orange chicken was literally just batter with no chicken, we kept breaking open the pieces only to find them hallow with 0 meat, pretty bland too unfortunately to top things off, I hate leaving bad reviews but watching the meal prep reminded me of making frozen Asian food at home, and it tastes pretty similar ?♀️ except without the meat ? edit: upon further reading of other reviews, apparently the orange chicken flavored breading is a common thing here, so….*spooky ominous voice* BEWARE…BEWARE….
Atmosphere: 1
Food: 1
Service: 2
Ken Plank
Bland tasteless terrible food don’t waste your money like I
Atmosphere: 3
Food: 1
Service: 3
Stephanie Tingey
Unfortunately my husband and I spent almost $40 for the worst Asian food we have ever had (2 combos, egg rolls, tip). Nothing was seasoned…not even with salt and pepper! I had orange chicken and I kid you not there was no chicken in it! Most pieces were only the “breading”. If there was chicken it was so thin you could barely taste it. The orange sauce was thin and flavorless rice and vegetables were also not cooked well and had no flavor. Spouse had beef/mushrooms. Bland and dry. Egg rolls were the best part but were lacking seasoning as well. I’ve never had so much buyers remorse for food.
Atmosphere: 2
Food: 1
Service: 1
C V
More than half of the order of Orange Chicken was just fried Batter, No chicken. Orange chicken is also another $1 which wouldn't be bad if you get what you paid for. Egg roll was also burnt and dry and had a funny almost bad fry oil after taste. Not worth
Atmosphere: 1
Food: 1
Service: 1
Guate Salva
Always order the teriyaki chicken plate . Very delicious.
Atmosphere: 5
Food: 5
Service: 5
Jade Winter
I love this place so much!!! The prices are reasonable for such a filling amount of food!! How could anyone resist such tasty and unique options!! Definitely the best place to get food after shopping all day and the outstanding customer service makes it all the more worth it!
Atmosphere: 5
Food: 5
Service: 5
Hamza Abdullah
My wife and I went and had dinner here and the food was horrible. Both of our stomachs were turning after an hour of eating. The customer service was even worse than the food. We ordered 2 meals and our total was around 30 dollars, not long after I check my bank account and I was charged 45 dollars. That lady added a 15 dollar tip without my permission. I wouldn't recommend this place to my worst enemy.
Atmosphere: 1
Food: 1
Service: 1
CeCe Rivera
Horrible food. Customer service was questionable. We spent $30 and ended up throwing it in the trash. I do not recommend it at all.
Atmosphere: 1
Food: 1
Service: 1
Yvonne Rangel
Gentleman were very nice and quick. They went above and beyond to meet our needs. We are very grateful to them. Thank you, very much!
I tried this place over a week ago when visiting Cottonwood and the food was very delicious and the service was very nice! I don’t know why lots of people are complaining, we absolutely loved this place and we will definitely get food from there again if we plan on going back to the mall.Vegetarian options: Tons of dishes that include vegetables, such as carrots, broccoli, cabbage, etc.Parking: Lots of parking, but sort of difficult to find empty spaces, since it’s located at a very busy mall.
Food: 5
Service: 5
Trevor Clay
My wife and I visit this eatery every once and awhile..Foods been enjoyable..However…., yesterday’s experience was not what we expected.Did y’all change the ingredients?‘If it ain’t broke, don’t fix it.’For the love of Japanese Food, out with the ‘new’, bring back the ‘old traditional’ ingredients.Please and thank you!!Customer service gets ⭐️⭐️⭐️⭐️ as always!
Atmosphere: 4
Food: 2
Service: 4
Gabriel Coria
Amazing tasting food, easily the go to restaurant at the mall I ALWAYS make sure to come here because I know the food and customer service will be delightful. Highly recommend stopping by!!
Atmosphere: 5
Food: 5
Service: 5
Benjamin Aragon
Everyone complaining doesn't know what they are talking about. Look at this huge helping of spicy teriyaki chicken with friend rice and filled with flavor. It was only $8 so don't expect organic chicken people. Friggin McDonalds charges more for their trash food. Also all your other options for food in this mall are all trash food - fried chicken, fried potato, fried hot dog, pizza, burger.
The food is okay for the mall. I asked for some water in a cup and they said they don't do that. Even after buying something. Sure.
Atmosphere: 1
Food: 3
Service: 1
Maybe don’t eat here…we thought hey this place has been around a while, maybe it’s good. Well the orange chicken was literally just batter with no chicken, we kept breaking open the pieces only to find them hallow with 0 meat, pretty bland too unfortunately to top things off, I hate leaving bad reviews but watching the meal prep reminded me of making frozen Asian food at home, and it tastes pretty similar ?♀️ except without the meat ? edit: upon further reading of other reviews, apparently the orange chicken flavored breading is a common thing here, so….*spooky ominous voice* BEWARE…BEWARE….
Atmosphere: 1
Food: 1
Service: 2
Bland tasteless terrible food don’t waste your money like I
Atmosphere: 3
Food: 1
Service: 3
Unfortunately my husband and I spent almost $40 for the worst Asian food we have ever had (2 combos, egg rolls, tip). Nothing was seasoned…not even with salt and pepper! I had orange chicken and I kid you not there was no chicken in it! Most pieces were only the “breading”. If there was chicken it was so thin you could barely taste it. The orange sauce was thin and flavorless rice and vegetables were also not cooked well and had no flavor. Spouse had beef/mushrooms. Bland and dry. Egg rolls were the best part but were lacking seasoning as well. I’ve never had so much buyers remorse for food.
Atmosphere: 2
Food: 1
Service: 1
More than half of the order of Orange Chicken was just fried Batter, No chicken. Orange chicken is also another $1 which wouldn't be bad if you get what you paid for. Egg roll was also burnt and dry and had a funny almost bad fry oil after taste. Not worth
Atmosphere: 1
Food: 1
Service: 1
Always order the teriyaki chicken plate . Very delicious.
Atmosphere: 5
Food: 5
Service: 5
I love this place so much!!! The prices are reasonable for such a filling amount of food!! How could anyone resist such tasty and unique options!! Definitely the best place to get food after shopping all day and the outstanding customer service makes it all the more worth it!
Atmosphere: 5
Food: 5
Service: 5
My wife and I went and had dinner here and the food was horrible. Both of our stomachs were turning after an hour of eating. The customer service was even worse than the food. We ordered 2 meals and our total was around 30 dollars, not long after I check my bank account and I was charged 45 dollars. That lady added a 15 dollar tip without my permission. I wouldn't recommend this place to my worst enemy.
Atmosphere: 1
Food: 1
Service: 1
Horrible food. Customer service was questionable. We spent $30 and ended up throwing it in the trash. I do not recommend it at all.
Atmosphere: 1
Food: 1
Service: 1
Gentleman were very nice and quick. They went above and beyond to meet our needs. We are very grateful to them. Thank you, very much!
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Atmosphere: 4
Food: 5
Service: 4
I tried this place over a week ago when visiting Cottonwood and the food was very delicious and the service was very nice! I don’t know why lots of people are complaining, we absolutely loved this place and we will definitely get food from there again if we plan on going back to the mall.Vegetarian options: Tons of dishes that include vegetables, such as carrots, broccoli, cabbage, etc.Parking: Lots of parking, but sort of difficult to find empty spaces, since it’s located at a very busy mall.
Food: 5
Service: 5
My wife and I visit this eatery every once and awhile..Foods been enjoyable..However…., yesterday’s experience was not what we expected.Did y’all change the ingredients?‘If it ain’t broke, don’t fix it.’For the love of Japanese Food, out with the ‘new’, bring back the ‘old traditional’ ingredients.Please and thank you!!Customer service gets ⭐️⭐️⭐️⭐️ as always!
Atmosphere: 4
Food: 2
Service: 4
Amazing tasting food, easily the go to restaurant at the mall I ALWAYS make sure to come here because I know the food and customer service will be delightful. Highly recommend stopping by!!
Atmosphere: 5
Food: 5
Service: 5
Everyone complaining doesn't know what they are talking about. Look at this huge helping of spicy teriyaki chicken with friend rice and filled with flavor. It was only $8 so don't expect organic chicken people. Friggin McDonalds charges more for their trash food. Also all your other options for food in this mall are all trash food - fried chicken, fried potato, fried hot dog, pizza, burger.