The Paleta Bar Ventana Ranch
6501 Paradise Blvd NW Suite E, Albuquerque
(505) 717-1725
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Recent Reviews
I came inside was not greeted or talked to the 15 minutes i was in there , there was another lady in front of me who took forever deciding what she wanted, so unfortunetly i didnt get to order , and i just left. Not only that but i think the worker couldve said something during that time that the female was not making contact with him like ; “ill be right with you” stuff like this makes me not want to purchase anything cause customer service is not that hard!
We haven’t been to this location in a while but usually we take our kid and they are very patient and understanding when it comes to the kids deciding what they want. My kid has a disability that can’t be seen, and it’s nice to try and give them and experience just like any other kid. There were no samples of any of the ice cream available, and when I said that he was picky( he has sensory issues) she said “welp if he is picky I’ll just make a sample” and aggressively...
The paleta was so delicious and the fruit fresh. The staff was amazing for such a young crew. They were respectful and helpful and even smiled! Kind of forgot what it was like. Good customer service is hard to find these days. Will definitely be back.
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